Zoho Inventory

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Zoho Inventory - Amazon Integration

Things to remember


Integrating with amazon

Preparing your amazon account:

Before setting the integration, you have to do a few things as indicated in the steps below:

Note: Currently integration is not supported for Indian edition organizations.

Preparing your Zoho Inventory organization:

Amazon setup


Sync Preferences

On successfully integrating your amazon seller account with Zoho Inventory, you can now start tracking your inventory for every sale you make in amazon.

A page with all details associated with the integration opens up. Lets take a look at the individual options below.

Sync - auto & manual sync

Sync History

The sync history page logs the periodic syncing of items and sales orders from the respective sales channels into Zoho Inventory. For each timestamp, you can view the the number of items and sales orders that were successfully synced or had failed to sync into Zoho Inventory.

To view the sync history of a sales channel:

Sync history button in the sales

Insight: The successfully synced record histories that are older than a month and failed sync histories that are older than two months will be deleted automatically.

Re-initiating a Sync

You can also re-initiate a sync to once again fetch the items and sales orders that was brought into Zoho Inventory on a particular timestamp. This is beneficial when:

To re-sync a task in Zoho Inventory:

Sync history button in the sales

Sync history button in the sales

The items/sales orders that were synced on the particular timestamp will be fetched once again into Zoho Inventory.


Workflow

amazon workflow

Initial Sync
Sync cycle

Fulfilled order sync option in Amazon

Items
Sales Orders
Order Sync

You can choose to sync only the Confirmed orders or both Confirmed and Fulfilled orders from your marketplace to Zoho Inventory. To do so:

Insight: Changes in sync preferences will be applied across all integrated sales channels.

Order sync preference drop-down

Stock Sync
Shipments

When you create shipments for the orders from amazon, the shipping ​information you have in Zoho Inventory will be automatically updated to your amazon account.

Payments

The payment status of the inbound sales order from amazon would be displayed as a comment under the sales order. As amazon supports only paid orders, the payment status under the sales order would be indicated by a comment as Paid.


Disable integration

You can disable a integration at any point of time. To do so:


Manage your Amazon sales and stock updates with Zoho Inventory's Amazon integration
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