Inventory

Zoho Inventory - ICICI Bank

Notes: This integration is available only for users of the India edition of Zoho Inventory created under the zoho.in domain.

Zoho Inventory now partners with ICICI Bank to let you make and receive payments directly from Zoho Inventory. The two major integrations are:

Make payments to your vendors

Zoho Inventory has partnered with ICICI Bank - one of the largest banking networks in India. Now, you can make payments to vendors directly from Zoho Inventory.

Scenario: Peter is a retail business owner. He uses Zoho Inventory for inventory management and he maintains a corporate account in ICICI Bank for his business banking. Peter receives a bill from his supplier for his purchases and chooses to make the payment online. So, he integrates Zoho Inventory with his ICICI Bank account. Once the integration is set-up, he can make start making bill payments to his supplier directly from Zoho Inventory without logging into his ICICI CIB (Corporate Internet Banking) Portal.

Benefits of the Integration

Make online payments to your vendors directly from Zoho Inventory without logging into ICICI CIB (Corporate Internet Banking) Portal.
Get notified when your vendors have received payments.

Connecting to ICICI Bank

You can connect your ICICI Bank Corporate account to Zoho Inventory by following these simple steps:

1. Setup

Go to Settings > Vendor Payments > ICICI Bank.
Click the Setup Now button to begin setup.

You are prompted to fill in the necessary details to complete your setup.
1. If you are new to ICICI Bank
2. If you are an existing user of ICICI Bank

If you are new to banking with ICICI Bank:

Request for a new bank current account by clicking Request for a new account!

Fill up the necessary details in the page that follows and click Save.

The bank executives will get in touch with you after you save your details and help you open a new account.
Once you have received your User ID and Corp ID, you can use these credentials to integrate your Zoho Inventory account with your ICICI Bank account.

If you are an existing user of ICICI Bank:

Enter your Corp ID and User ID in the pop-up.
Click Save.
Click the Edit Settings button to select the account to which you would like to link your Zoho Inventory account.

Note:

Once you configure your bank account, you will not be able to change your account details. You must disable the integration and edit your account details while enabling it.

When you setup the integration with ICICI bank, your Corp ID, User ID and email address will be shared with ICICI Bank.

2. Approval

Once you have saved your settings, your activation status will be pending until you approve the integration in the ICICI CIB (Corporate Internet Banking) Portal.

Click Approve in ICICI CIB Portal to login to your ICICI CIB Portal.
Navigate to the Transfers module from the homepage and click Pending on Me.
Accept the integration request by clicking the link under the Connected Banking Approval.

Read the Terms and Conditions and click Approve.
Complete the integration by clicking Confirm.

You will now receive a notification in Zoho Inventory and your account activation status will be Active.

Adding vendor’s bank account details

Once you have integrated your ICICI Bank account, you can add your vendor’s bank account details to start making payments. To do so:

Navigate to the Vendors module on the sidebar and open a vendor contact.
Click the More dropdown and select Add Bank Account.

Enter the vendor’s bank account details in the pop-up that appears and click Save.

Once you add your vendors' details, you will be able to make payments from within Zoho Inventory!

Making payments via Zoho Inventory

Make quick payments to your vendors when a bill is received and settle dues on the go. To start making payments:

Navigate to Bills module in the left side bar.
Click New Bill and enter the details of the bill as specified by your vendor.
Mark the bill as Open if it is in the draft state to start making payments.

Click the Pay via ICICI button.

Pop-up details:

Fields	Description
Balance Due	The total amount due for payment.
Amount	Enter the Amount you would like to pay. You can choose to make complete or partial payments towards the bill.
From Account	Select the From Account from the list of bank accounts linked to Zoho Inventory from the dropdown. You can also make it your primary account to make payments by checking the Make this primary option.
To Account	Select the account to which you would like to make the payment.
Transaction Type	Select the Transaction Type from the available fund transfer options.The modes of fund transfer available are ICICI Fund Transfer / IMPS /RTGS and NEFT.

Click Proceed and you will now receive a success message if your payment is successful based on your transaction type.
The status of your payment will be either Processed or In progress in the Payments Made tab based on the transaction type and the approval workflow you’ve chosen.

If you have enabled an approval workflow in your ICICI CIB portal,

Login to your ICICI CIB (Corporate Internet Banking) Portal.
Click the Pending on Me notification from the Dashboard. (or) Navigate to the Transfers module from the homepage and click Pending on Me.
You will be able to find the transactions Pending for Approval listed under it.

Click the Actions dropdown to Approve or Reject the transaction.

Disabling the integration

If you ever want to stop making payments via your ICICI Bank account from Zoho Inventory or change your account details, you can disable the integration. To disable:

Go to Settings > Vendor Payments > ICICI Bank.
Click the Disable button to deactivate the integration.

Disable Integration

You can delete the integration from Zoho Inventory to stop making payments through ICICI Bank or when you want to configure a new account.

Warning: Disabling the integration in Zoho inventory will also disable it from other integrated Zoho Finance applications. Once disabled, you will not be able to track the status of any uncleared transactions.

To disable the integration:

Go to Settings > Vendor Payments > ICICI Bank.
Click the Disable button.

Read the terms and click the option I understand, disable my integration.

Note: Zoho Inventory does not collect any transaction fee while receiving payments. The transaction fee if any, is collected by ICICI Bank based on their norms. You can view your transaction fees by clicking the Know Your Transaction Fees link in the integrations page.