Zoho Inventory

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Zoho Inventory - Shopify Integration

Why Shopify?

Shopify offers:

Things to remember

Shopify stock options

Integrate with Shopify

To integrate your Shopify store with Zoho Inventory:

Shopify setup Store name

You will be navigated to the configuration page where you can view and change the integration settings.

Shopify success

Insight: While setting up this integration, your store name will be sent to Shopify.

Connect Multiple Shopify Stores

You can integrate more than one Shopify store with a single Zoho Inventory account. Doing so allows you to sync items and orders from all your online stores into Zoho Inventory simultaneously.

Insight: You can integrate up to five Shopify stores with a single Zoho Inventory account. However, the number of stores you can integrate is limited to the subscription plan you choose in Zoho Inventory. The Basic plan allows you to integrate one store, up to two stores in the Standard plan and up to five stores in the Professional plan.

When you integrate Shopify with Zoho Inventory for the first time, you will connect one store in the process.

To connect more Shopify stores:

Shopify Multi-store Integration Shopify Multi-store Integration

Insight: At any point after integrating these stores, if you decide to downgrade your subscription plan, then only the number of stores the particular plan supports will be retained and the additional stores will be made inactive. For example, if you have integrated five stores in the Professional plan and you have downgraded your organization to the Standard plan, then the three most recently integrated Shopify stores will be rendered inactive. You can activate a different store only after you’ve made an existing store inactive.

Disable/Delete Store Integration

To remove a store from your Shopify integration:

Disable Shopify Store Integration Disable Shopify Store Integration

Re-authenticate the Integration

In case you have de-activated the integration from your Shopify store by removing Zoho Inventory as an associated app, you can re-enable this integration using the re-authenticate feature.

To re-authenticate the integration,

reauthenticate option Reauthenticating your shopify account

You will henceforth be able to sync your items and orders between your Shopify store and Zoho Inventory.

Insight: The Reauthenticate option will only allow you to re-establish an integration with an existing account. This process will not allow you to change the account that is being integrated.

Tune the Integration

On successfully integrating your Shopify seller account with Zoho Inventory, you can now start tracking your inventory for every sale you make in Shopify.

For additional control over your integration:

Shopify active

A page with all details associated with the integration opens up. Lets take a look at the individual options below.

Sync - auto & manual
Sync History

The sync history page logs the periodic syncing of items and sales orders from the respective sales channels into Zoho Inventory. For each timestamp, you can view the the number of items and sales orders that were successfully synced or had failed to sync into Zoho Inventory.

To view the sync history of a sales channel:

Sync history button in the sales

Insight: The successfully synced record histories that are older than a month and failed sync histories that are older than two months will be deleted automatically.

Re-initiate a Sync

You can also re-initiate a sync to once again fetch the items and sales orders that was brought into Zoho Inventory on a particular timestamp. This is beneficial when:

To re-sync a task in Zoho Inventory:

Sync history button in the sales

Sync history button in the sales

The items/sales orders that were synced on the particular timestamp will be fetched once again into Zoho Inventory.



Initial Sync
Sync cycle

Fulfilled order sync option in Shopify

Zoho Inventory web page
Sales Orders
Order Sync Preferences

You can choose to sync only the Confirmed orders or both Confirmed and Fulfilled orders from your marketplace into Zoho Inventory. To do so:

Insight: Changes in sync preferences will be applied across all integrated sales channels.

Order sync preference drop-down

Stock Sync

The payment status of the inbound sales order from Shopify would be displayed as a comment under the sales order. As Shopify supports not only paid orders, but also unpaid, partially paid and cash on delivery options, the payment status under the sales order would be indicated by a comment as Paid, Unpaid, Partially paid or Cash on delivery depending on the case.