Creator Help

FAQ

1. What is a Trial period?

Zoho Creator Trial Edition gives you full access to all the premium features(including telephone support). By default, it starts from the time you sign up to Zoho Creator and lasts for 15 days. After 15 days, your account will be moved to Forever Free plan. Note that every new customer is eligible for a trial edition.
If you signed up for a Free edition and want to try the premium features for 15 days, please contact us from the support page or send us an email to support@zohocreator.com.


2. Is Zoho Creator free to use?

Zoho Creator is completely free for personal use. Meaning, it allows you to

    1.Create 3 apps
    2.Have 3 users (including administrator)
    3.Store 1000 Records (form submissions)
    4.Create 2 Reports
    5.Store 200 MB size files in total (maximum of 5MB per upload)
    6.250 emails daily
    7.Unlimited Email and Forum support

This link tells you why you need a paid version. Refer the full pricing details for complete information.

 

3. How to confirm the Zoho account?

After the sign up process, you will receive confirmation email from Zoho (with the subject “Welcome to Zoho“). If you do not find it in the Inbox, check in your SPAM/other folders. Alternatively, you can follow the steps mentioned at http://zohosso.wiki.zoho.com/#resendconfirmation to send the confirmation email again and activate your account with Zoho.
If you still have problems, please escalate it to support@zohoaccounts.com.

 

4. How can I change my UserName?

The Zoho username, once created cannot be modified. You can however create another account with the username you wish. You can export the .ds file of the application and create a new application in the new account. As for the data, you can export the data from the old application and import it into the new one.

 

5. How can I remove the Zoho Logo and use my own logo in its place?

Yes it is possible to replace the Zoho Creator logo on the top left corner of the page with your own logo. This facility is available from the Standard plan onwards.To add your own logo,please refer the customize logo section.

 

6. What is a Workspace?

In Zoho Creator, the term Workspace refers to the common space provided to the users to facilitate complete management of the applications and work as a cohesive unit. A workspace can be formed by:

  • Set of People: Sam, John, Lisa use the workspace as users and John playing the admin role
  • SMB/Enterprise: ABC Mart, XYZ Corp where 100's of users inside the organization use the workspace and one of the user playing the admin role
  • Educational Institutions: Teachers and Students collaborating within the workspace and one of them playing the admin role
  • NGO's: 1000's of volunteers and supporters collaborating within the workspace and one of them playing the admin role.

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