What's New - Feature updates in Zoho TeamInbox

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2021

Sep

Features

Request read receipt

While composing emails you can choose to 'Ask read receipts' from your recipients. When they receive the email, they will also receive your 'Read Receipt' request, if the email service and client support the feature. Upon accepting the request, you will receive a notification of when the email was read.

Features

Personal sender address

Send out emails from your individual sender addresses and not just from your group addresses. Add your addresses and select them while composing emails.

Enhancement

Open email in new window

You can now choose to open your email content in a separate window. Right click on the thread from the listing and select 'Open in window'.

Improvement

Product updates inside application

View what's new with Zoho TeamInbox from your interface. Click the Announcement icon at the bottom right corner and stay updated about our new features and enhancements.

Aug

Enhancement

Quick Settings

You can now access settings right from the top bar. All your interface setting options are handy here.

Enhancement

Unread info

View the list of members who are yet to read a thread. Find the More menu in your email preview and select the Conversation info option to view the unread info of the thread.

Improvement

Domain and sender address authentication alert

Zoho TeamInbox mandates you to authenticate your domain and sender addresses. If you have not authenticated, you will be reminded to do so in your right pane.

Jul

Features

Analytics

Measure team and individual performance with insightful reports and metrics on Zoho TeamInbox. View detailed reports for a specific inbox or a specific member.

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Features

Notification preferences

Get alerts on what's happening in Zoho TeamInbox to your registered email address or as a push notification to your mobile or via Zoho Cliq. Choose the events you want to be notified about. 

Learn more
Enhancement

Mobile number variable in signatures

You can now also include user mobile number as a variable in your team signatures. 

Jun

Enhancement

Keyboard shortcuts

Perform actions in Zoho TeamInbox with the help of keyboard shortcuts. Use Shift + / to to view the list of shortcuts you can use.

Enhancement

Quick actions on tag click

In the email preview, click on the tag that it is applied with and view all other conversations that are applied with the same tag. You can also choose to edit or remove it. 

Enhancement

Pop up compose window while making a reply

When you are making a reply in a thread, you can now make the editor full screen by click the pop-up icon in its top right corner. 

May

Enhancement

Quick menu on the email listing

You can now right click on a thread and do actions on it like replying, assigning, snoozing, tagging and a lot more without opening the thread. 

Apr

Improvement

New inbox creation flow

We've made it much more easier for our users to create inboxes with our new creation flow. Create and manage inboxes without hassle.

Learn More
Features

Associate multiple sender addresses

You can now create and associate any number of sender addresses with your inboxes to use them while sending out emails.

Learn More

Mar

Enhancement

Print email content

You can now print your email content. Find the Print icon on the top-right corner of the email.

Enhancement

Add thread followers via rules

One more action added to rules. You can now set up rules to add followers to threads that meet your condition.

Feb

Enhancement

Share draft with specific members

You can now choose teammates you want to share your drafts with. Only these members will be able to edit your draft content. You can also revoke their access anytime. 

Enhancement

Your UI in your language

Under 'My Preferences' in settings, select the language you want to view your UI in. This will be the default language for you.

Jan

Enhancement

Sort your canned responses better

Under your team settings you can now sort all your canned responses alphabetically or based on the time of creation.

Enhancement

The all new and elegant on-boarding

Our on-boarding steps have become easier now. Get started quickly without any hassle.

2020

Dec

Enhancement

Oauth verification for source email addresses

While creating POP based inbox or using custom SMTP for email forwarding inbox for your Outlook and Office 365 accounts, you can now verify the source in just one click via Oauth. This option is available while editing an existing inbox as well.

Enhancement

Copy thread URL

A unique URL is generated for every thread and comment. You can now copy them by clicking the more icon next to the entity.

Enhancement

Multi select threads to perform bulk activities

Select multiple threads and choose to archive, assign, snooze, trash, delete permanently and mark as read, all at once.

Enhancement

Make 'Send and Archive' button default in the Compose window

Under 'My preferences' in settings, turn on the option to have the Send and Archive button as the default option while composing emails.

Enhancement

Set up custom time preferences for snoozing threads

Under setting create multiple time preferences that you can use while snoozing threads.

Nov

Enhancement

Rename and reorder attachments

Drag and drop files into the attachment uploader, rename and reorder them while composing.

Enhancement

Quick search for tags while applying them to threads

A search bar appears in the drop down when there are too many tags to scroll and pick. Just type in the name and select the tag.

Oct

Enhancement

Custom time option for snoozing threads

Choose your own date and time to set the snooze period for your thread.

Enhancement

Drag and drop email addresses between To and CC fields

In case you've entered an email address in the To field instead of in the CC field, just drag and drop in the CC field. This works vice versa also.

Sep

Features

Forward email threads

In every thread you will now find an option to Forward them to people outside Zoho TeamInbox organization. 

Features

Create Canned responses

Create response templates for frequent queries and let your team use them while composing emails.

Learn more
Features

Mark emails as spam

An option to mark emails as spam and a separate view for spams have been included.

Features

Secure downloads with passwords

Protect your files with passwords while downloading the email attachments. Enable this option from User Preferences under Settings.

Enhancement

Insert HTML code in Signature editor

Design your own signature, insert the HTML code in the editor and share it with your team.

Aug

Features

Shared email inbox

Create shared inboxes and manage incoming emails with your team. Send email copies to Zoho TeamInbox either by enabling email forwarding or via POP.

Learn more
Features

Team collaboration

  • Conduct internal discussions on every thread using comments. @mention teammates to include them in your conversation. Learn more
  • Share email drafts with your team to get peer review and always ensure appropriate responses. Learn more
Features

Inbox management

  • Assign owners to threads to distribute work among the team members. Learn more
  • Archive threads once the conversation has ended to keep your space clean for ongoing conversations. Learn more
  • Snooze threads of lesser priority or those that you want to be reminded of later. Learn more
  • Use tags to group emails based on topics and access information with ease. Learn more
Features

Admin tools

  • Activity log lets the admin keep track of all the happenings in the organization. Learn more
  • User roles and permissions helps admin decide what entities the team members can access. Learn more
New Service

Launching of Zoho TeamInbox

Zoho TeamInbox' web app and mobile apps are now available for public access.

Learn more