Getting Started

Get introduced to the basics and start implementing Zoho Desk for your business. Refer to our trial room to get started.

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Documentation

Gain in-depth knowledge of all the Zoho Desk features. Learn how to set up and implement the help desk software for your business.

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Guided Tour

Explore Zoho Desk with our interactive guided tour and familiarize yourself with its terminologies and features.

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FAQs

Browse through our wide range of frequently asked questions and quickly resolve the most common problems you face in Zoho Desk.

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Developer Space

Access our Developer Guide to understand how to integrate Zoho Desk with third-party applications using APIs and explore a lot more.

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Webinars

Sign up for our webinars and learn the basics of Zoho Desk, from customization to automation and more.

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Add-ons and Integrations

Integrate your help desk with your favorite applications and collaborate seamlessly across platforms from within Zoho Desk.

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Videos

Explore our video library that comprises a variety of videos to help you get acquainted and master Zoho Desk.

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10:47

Stellar multichannel support
11:09

Build your knowledgebase screen
10:29

Copy customization screen
Support Channels

Stellar multichannel support

Help Center

How to build your knowledgebase

Automation

Automating customer service process

Add-ons and Integrations

Integrate your help desk with your favorite applications and collaborate seamlessly across platforms from within Zoho Desk.

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Marketplace Extensions

Expand the abilities of Zoho Desk by installing extensions from the Marketplace. We have a variety of extensions for various business needs.

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User Community Screen

User Community

Participate in discussions on various topics, articles, and updates from the Zoho Desk team and Zoho partners. Join the Zoho Desk user community!

User Community Screen

Self-service Portal

We are here to help! If you can't find the answer to your questions in our resources, submit a ticket and we will get in touch with you.

Submit Tickets