SalesIQ Live Webinars

  • 1st Thursday of every month
    9:30 AM PDT
    1st Thursday of every month
    4:30 PM GMT
    1st Thursday of every month
    10:00 PM IST
    Get started with Zoho SalesIQ: A beginner's overview

    Zoho SalesIQ is a holistic support and engagement platform that helps you guide your customers through all stages of the customer life cycle. Join us for a comprehensive webinar designed to help you gain insights on Zoho SalesIQ and how it can help your business.

    • Introduction to Zoho SalesIQ
    • Customer engagement trends and leveraging Zoho SalesIQ for staying ahead
    • Navigating the Zoho SalesIQ Dashboard
    • Modes of customer engagement available in Zoho SalesIQ
    • Learn to set up and manage operators, brands, and departments in Zoho SalesIQ
    • Leverage Zoho SalesIQ's chatbot to automate customer support
    • Resources and routing tools in Zoho SalesIQ to optimize your engagement
    • Integrations and other advanced features of Zoho SalesIQ
  • Wednesday, September 20, 2023
    9:30 AM PDT
    Wednesday, September 20, 2023
    4:30 PM GMT
    Wednesday, September 20, 2023
    10:00 PM IST
    AI in customer service: The present and the future

    Join our product manager, Fiaz Ahamed in conversation with Ramprakash Ramamoorthy, director of AI research at Zoho and ManageEngine, to discuss the remarkable impact AI is already creating in customer service, tangible business examples of how AI is helping support teams, how businesses should adopt AI, what the future has in store for us, and more.

    Session agenda:
    • AI in customer service: What's happening
    • How businesses are solving their customer service problems with AI
    • What businesses need to consider before adopting AI, and how to proceed with it
    • AI in customer service: The future
  • Thursday, Biweekly
    10:00 AM CST
    Chat en vivo para asistencia al cliente y crecimiento comercial (Zobot)
    Conozca la herramienta de Zoho SalesIQ, la cual le permitirá de forma sencilla manejar un chat para todos sus sitios web, llevar a cabo un seguimiento de cada uno de sus visitantes en tiempo real, con segmentación y puntuación de clientes potenciales al mismo tiempo que nuestro chatbot inteligente 'Zobot', estará disponible para interactuar y atender a sus clientes en todo momento.