SalesIQ Live Webinars

  • 1st Wednesday of every month
    10:30 PM IST
    1st Wednesday of every month
    10:00 AM PST
    1st Wednesday of every month
    6:00 PM GMT
    A walkthrough on boosting customer engagement using SalesIQ

    Businesses these days consider customer engagement as their prime modus operandi for success. But where do you find your potential customers? How can you reach them? How to identify their interests, needs, and requirements?

    Join us in this webinar to help you understand how SalesIQ can help you enhance engagement with your prospects and customers.

    You'll learn how to:
    • Send contextual messages for effective conversations
    • Target the right customers at the right time with smart automations
    • Use bots for AI-powered conversations
    • Connect with customers directly on call
    • Facilitate self service with in-chat knowledge base
    • Streamline workflows with seamless integrations
  • 3rd Wednesday of every month
    10:30 PM IST
    3rd Wednesday of every month
    10:00 AM PST
    3rd Wednesday of every month
    6:00 PM GMT
    Basic: Building chatbots using SalesIQ's bot building platform, Zobot

    A webinar on Zoho SalesIQ's Zobot and how to build a chatbot integrated with CRM using the different platforms available.

    • Importance of chatbots in customer engagement
    • Introduction to Zobot
    • Why Zobots are important for a business?
    • Demo of how a Zobot works
    • Building a real-time Zobot
  • 4th Wednesday of every month
    10:30 PM IST
    4th Wednesday of every month
    10:00 AM PST
    4th Wednesday of every month
    6:00 PM GMT
    Learn all about Answer bots - the resource-based support assistants in Zoho SalesIQ!

    Meet Answer Bot, a smart support assistant that converses with website visitors based on the resources available on your Zoho SalesIQ portal.

    Join us for our webinar, where we'll be walking you through:
    1. What is the Answer bot?
    2. Benefits of using an Answer bot for your website
    3. Configurations in the Answer bot
    4. How to set up the Answer bot?
      • Setting up the bot profile
      • Choosing the resources to support your answer bot in answering queries
      • Response Configuration 
      • Behaviour Configuration to configure the different behavioral aspects of the bot.
    5. How to deploy the Answer bot on your business website?
    6. How to add more articles and increasing the efficiency of your Answer bot?
    7. Adding and managing UAQs
  • 22nd September 2021
    10:00 AM PST
    Target and engage your mobile app users with Mobilisten (Mobile SDK)
    Greetings from Zoho SalesIQ! Things you'll learn the webinar: 1. What is Zoho SalesIQ? 2. What is mobilisten? How it can benefit your business. 3. Live app user tracking. 4. Real-time In-app support. 5. Other in-app chat features: a. Providing contextual support with visitor app configurations and permissions. b. On-demand support. c. Supporting better with rich media. d. Real-time conversation sync between multiple devices. e. Reopen and continue a closed conversation with the same operators. f. Multilingual support. g. Requesting app log for easy debugging. 6. Automate engagement. a. Nurture leads with bots. b. Send personalized, targeted messages with push notifications. 7. Display knowledge base with articles and FAQs in your application. 8. Completely customize mobilisten to blend with your app using Mobilisten APIs. 9. Installing mobilisten in an iOS application.
  • 27 May 2021, Thursday
    10:00 AM CST
    Chat en vivo para asistencia al cliente y crecimiento comercial (Zobot)
    Conozca la herramienta de Zoho SalesIQ, la cual le permitirá de forma sencilla manejar un chat para todos sus sitios web, llevar a cabo un seguimiento de cada uno de sus visitantes en tiempo real, con segmentación y puntuación de clientes potenciales al mismo tiempo que nuestro chatbot inteligente 'Zobot', estará disponible para interactuar y atender a sus clientes en todo momento.