Zoho SalesIQ - Video Tutorials

If you're here already, then check out our Zoho SalesIQ video tutorials on how to extensively use our features and much more in no time. Intrigued much?

Video Tutorials

Getting Started
2:08https://www.youtube.com/embed/yXnkwB0zKQo

Adding code to SalesIQ

Learn how to add the Zoho SalesIQ code for visitor tracking and live chat on your website.

add-code
1:56https://www.youtube.com/embed/Cahg9eZjz-k

Customize Pre-chat forms

Customize Pre-chat forms and add input fields to get the required data from the visitors before they initiate a chat.

pre-chat-form
2:36https://www.youtube.com/embed/Dp4WPrk0yIw

Enable GDPR

Make your brand GDPR complaint and get visitors' consent before they visit your site.

enable-gdpr
Resources
0:21https://www.youtube.com/embed/ljP8BN_zccUCanned replies

Canned Replies

Reduce response delay by sending out pre-defined messages to visitors.

canned-replies
1:01https://www.youtube.com/embed/WeWB3p4iGSkSmall talk

Small Talk

Converse with your visitors in a casual, informal language based on predefined responses.

small-talk
0:36https://www.youtube.com/embed/FtAkBNBJPqgBusiness terms

Business Terms

Business terms are a collection of terminologies used as synonyms when referring to the same thing that can be used to train your Answer bot to respond more accurately.

business-terms
0:36https://www.youtube.com/embed/gfQOVYYp4XUArticles

Articles

Collection of help guides that operators can use to help solve visitors' issues or display them in self-help section.

articles
Developers
3:26https://www.youtube.com/embed/W2j9VKEDOPk

Widgets

Widgets are user interfaces that can be built as a part of SalesIQ's platform to display information related to a conversation and do certain actions.

widgets
4:02https://www.youtube.com/embed/Tydnt93gCaE

Form Controllers

Form controller controls the operation of forms inside the widgets.

form-controllers
Answer Bot
4:56https://www.youtube.com/embed/9U98MLPb8EE

Introduction to Answer bots

The Answer Bot is a smart support assistant that converses with a website visitor based on the resources available on your portal.

answer-bot
Codeless Bot
2:57https://www.youtube.com/embed/vEV5g-NjeM8

Introduction to Codeless bots

intro-codeless
0:49https://www.youtube.com/embed/rvDW0-x97ls

Blocks in Codeless Bots

blocks-codeless-bot
2:04https://www.youtube.com/embed/0W82EFVzQtc

Action Blocks in the Codeless Bot

action-blocks-codeless-bot