Adding code to SalesIQ
Learn how to add the Zoho SalesIQ code for visitor tracking and live chat on your website.
Customize Pre-chat forms
Customize Pre-chat forms and add input fields to get the required data from the visitors before they initiate a chat.
Make your brand GDPR complaint and get visitors' consent before they visit your site.
Reduce response delay by sending out pre-defined messages to visitors.
Converse with your visitors in a casual, informal language based on predefined responses.
Business terms are a collection of terminologies used as synonyms when referring to the same thing that can be used to train your Answer bot to respond more accurately.
Collection of help guides that operators can use to help solve visitors' issues or display them in self-help section.
Widgets are user interfaces that can be built as a part of SalesIQ's platform to display information related to a conversation and do certain actions.
Form controller controls the operation of forms inside the widgets.
Introduction to Answer bots
The Answer Bot is a smart support assistant that converses with a website visitor based on the resources available on your portal.