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Access all the necessary features and capabilities to get better customer feedback.

BASIC
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A pocket friendly plan to explore capabilities to amp up your customer experience.

PLUS
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Experience a wide range of features to improve your customer feedback and analyze your survey data to get actionable insights.

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PRO
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A premium plan that supports major requirements to enhance your insights.

ENTERPRISE
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Equipped with all the enterprise requirements to make your survey game a powerful one.

Explore the Top Features

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Yearly - Save up to 35%
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General

Number of surveys

Empower your insights! Generate an unlimited quantity of online surveys, questionnaires, polls, or forms effortlessly. Learn more

3
3
Unlimited
Unlimited
Unlimited
Unlimited collectors/survey

Create as many surveys and multiple collectors as you need. Learn more

Number of questions/survey

Unleash your creativity with our diverse range of question types and survey fields. Depending on your chosen plan, craft engaging online surveys, questionnaires, polls, forms, quizzes, and exams, effortlessly! Learn more

10
Unlimited
Unlimited
Unlimited
Unlimited
Number of responses/survey, monthly

Every participation, regardless of completion status, counts as a response. Our secure system collects and stores these valuable insights for future analysis.

100
1,000
3,000
5,000
7,000
Number of responses/survey, annually

Every participation, regardless of completion status, counts as a response. Our secure system collects and stores these valuable insights for future analysis.

100
12,000
Unlimited
Unlimited
Unlimited
Over 250 survey templates

Access 250 ready-to-use survey templates designed for various industries and purposes. Effortlessly create surveys tailored to your needs and gather insightful data instantly. Learn more

Priority support

Access dedicated and expedited customer support to resolve issues and inquiries promptly and efficiently.

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Personalized training & onboarding

Receive tailored training and support during onboarding to maximize survey platform utilization and efficiency.

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Building survey

Question randomization

Eliminate bias and improve data integrity with "Question Randomization," presenting questions in random order. Learn more

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Survey builder in 26 languages

The builder section of Zoho Survey supports 26+ languages, allowing the entire UI to switch to the language selected in your Zoho account settings.

Document merge

Create and customize formatted documents like letters, notifications and certificates based on survey responses. Learn more

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Skip logic

Enable display, page, and answer logic to show, skip, or direct questions based on respondents’ answers. Learn more

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Customizing survey

Add logo
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Complete survey design customization

Personalize the entire survey's appearance, layout, and theme to align with your brand identity and style. Upload your logo, customize backgrounds, and skip standard watermarks. Survey participants and visitors see only your brand on Public and Private Results Pages. Learn more

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Quota

Set quotas for the number of responses or participants at the survey level. Learn more

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Scoring

Assign points to survey responses to evaluate and rank participant performance or measure satisfaction levels. Learn more

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Multilingual surveys

Easily convert the entire survey, including questions and instructions, into 90+ multiple languages to reach a diverse audience. Learn more

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Custom variable

Include information about a respondent in the survey without making the respondent answer those questions Learn more

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White label survey

Send branded surveys with your own domain, theme, and logo. Learn more

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Upload favicon

You can add custom favicons in your surveys to add a personalized touch. Learn more

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Custom script function

Harness advanced customization with the "Custom Script Condition," implementing custom JavaScript and Deluge code snippets to trigger specific actions or conditions. Learn more

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Launching survey

In-mail surveys

Our innovative In-email surveys are seamlessly embedded to boost response rates. Gather feedback effortlessly and unlock invaluable insights. Learn more

Pop-up surveys

Display surveys as pop-up windows on websites or web applications to gather user feedback instantly. Learn more

Embed survey on website

Integrate surveys directly into webpages to collect responses seamlessly within the website's environment. Learn more

Share on social media

Promote surveys on social media platforms to expand the respondent pool and gain diverse insights.

Distribution

Email distribution

Send survey invitations and links via email to targeted recipients for their participation. Use our built-in email distribution tool or other third-party tools like Zendesk, Eventbrite and Shopify Learn more

Track survey
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SMS distribution

Distribute survey links through text messages, reaching respondents on their mobile devices. Learn more

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URL callback notification

Zoho Survey supports real-time URL callbacks through webhooks.

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Integration

Eventbrite integration

Distribute surveys through Eventbrite, enabling event organizers to gather attendee feedback and insights in a better way. Learn more

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Slack integration

Receive survey response notifications directly in Slack, facilitating team collaboration and quick follow-ups. Learn more

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Shopify integration

Connect survey results with Shopify to gather customer feedback and improve the overall shopping experience. Learn more

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Zendesk integration

Distribute surveys with Zendesk to get better insights on customer satisfaction and optimize support operations. Learn more

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Zoho Sheet integration

Export survey data to Zoho Sheet for further data analysis, visualization, and collaboration within the Zoho ecosystem. Learn more

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Zoho CRM integration

Seamlessly transfer survey data to Zoho CRM to enrich customer profiles and enhance sales and marketing efforts. Learn more

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Google Sheets integration

Automatically export survey responses to a Google Sheets spreadsheet for real-time collaboration and analysis. Learn more

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Zapier integration

Integrate with other applications through Zapier to automate data transfer and actions based on survey responses. Learn more

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Zoho Recruit integration

Integrate survey responses with Zoho Recruit to assess candidate feedback and enhance the recruitment process. Learn more

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Tableau integration

Use Tableau with Zoho Survey to analyze responses and create visual insights.

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Response collection

Real-time responses

Real-time data insights that provide immediate feedback on survey responses as they come in.

Export survey as PDF

Generate a printable report of survey responses with visual representations and detailed data. Learn more

Offline response collection

Collect survey responses offline and sync them later when online.

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Purchase responses

Buy additional survey responses to reach a larger audience or gather more data from preferred demographics. Learn more

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Security & Privacy

HTTPS encryption

Secure survey data transmission through HTTPS protocol, safeguarding against potential cyber threats. Learn more

Password protection

Safeguard survey access with passwords, granting entry only to authorized participants or administrators. Learn more

Screen recording

Replicate your concerns while using Zoho Survey for the support team. It captures crucial data like audio, server/client metrics, console logs, network info, and application logs that help the support team in providing speedy resolutions. Learn more

Hash URLs

Protect the survey with hash value to prevent tampering by encrypting survey links with unique codes Learn more

Spam protection

Protect surveys from spam and collect only authentic responses using CAPTCHA verification.

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Generate unique URLs

Create a unique encrypted survey URL for each respondent and use them to distribute the survey through any tool Learn more

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Sender email authentication

Authenticate your sender email addresses for Email distribution and Trigger emails, enhancing security and ensuring reliable communication. Learn more

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Report & Analysis

Export reports in SPSS

Export survey data directly to SPSS for advanced statistical analysis.

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Multilingual reports

Generate survey reports in multiple languages for diverse audiences.

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Export reports in XLS, CSV

Download survey data in XLS or CSV formats for easy sharing and analysis.

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Sentiment analysis

Evaluates respondents' feelings or opinions expressed in the survey responses ranging from Anger to Extremely Happy. Learn more

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Filters

Refine survey data analysis by applying filters based on different response attributes or criteria. Learn more

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Cross tab report

Analyze survey data by comparing different variables simultaneously, revealing correlations and relationships. Learn more

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Trend report

Observe patterns and changes over time in survey responses, identifying evolving trends and preferences. Learn more

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Access management

Users

Refers to the number of individuals who can access and use the Zoho Survey platform within an account.

1
1
1
1
3
User management

Administrators can control user access levels, permissions, and roles for efficient collaboration and data security. Learn more

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Department creation

Organize surveys by creating separate departments for distinct teams or projects, streamlining data management and access. Learn more

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Single sign-on (SSO)

Enhance user convenience and security by enabling access to Zoho Survey through existing SSO credentials.

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Share Survey & reports

Share the survey and responses with anyone of your choice.

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Audit logs

Monitor and track user activities and changes within the survey for security and accountability. Learn more

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Can’t decide what works for you? We’re here to help!

See our complete feature comparison
NPO Discount

Are you a Non - Profit?

We’re happy to offer discounts to qualifying non-profit organizations. If you would like to receive the discount, get in touch with us at

sales@zohosurvey.com
Education Discount

Education Discount for Students and Educators

Students get the Plus plan for free.

Educators get 50% off on all plans.

Know More

Advantages of Zoho Survey

Quick questionnaires

Zoho survey offers 250+ default templates in 10 different categories.

Ease of use

An intuitive and streamlined interface designed for easy navigation and a seamless user experience.

Pocket friendly

Gather unlimited insights and explore endless potential for improvement under your budget.

Handful insights

Feedbacks collected from a survey form the crux of establishing a product that is loved by your customers.

Breaking barriers

Translate your surveys to the language of your choice using survey translation.

Secured and compliant surveys

The surveys created with Zoho Survey are HIPAA and GDPR compliant and adhere to various other security policies.

Our commitment to delivering value pays off, and we're proud of the recognition we've received!

Software review top rated 2024Software advice Front Runner 2024Software suggest customer choice winter 2023Capterra shortlist 2023get app category leaders 2023Software review champion 2023 document managementG2 Leader enterprise fall 2024G2 Leader fall 2024
  • get app
    4.6
  • capterra
    4.6
  • g2
    4.4
  • appstore
    4.3
  • google-play
    4.4

Don't just take our word for it;

Our customers have spoken, and they are thrilled with the results!

"Zoho Survey allowed us to ensure that our data collection process was validated and verifiable, almost eliminating errors entirely. Another powerful aspect was the ability to generate graphs and initial reports in real time as data was being collected. What also stood out was Zoho Survey’s collaboration features. This has been an incredibly powerful element—not just for our research work, but also for our client partnerships. Zoho Survey has been a game-changer in how we conduct research and analyze data efficiently."

Arthur Goldstuck

Managing Director of World Wide Worx

"Zoho Survey's efficiency leads to quick survey completion, so Arion Research can consistently wrap up most of its surveys within two weeks. The platform's integration with Zoho Analytics takes data analysis to the next level, allowing for basic analysis within the survey tool and more complex data manipulation and analysis within the analytics platform."

Michael Fauscette

Founder & Chief Analyst,

Arion Research

"It was in 2020, during the COVID-19 pandemic, that an acute need arose for a simple yet feature-driven survey tool. Zoho Survey came to the rescue and proved it was essential in measuring patient and staff engagement, which consequently led to better data-led decisions for Hanley's clients and partners."

Sharon Hanley

Managing director, Hanley Consulting

"Creating the Air Corp survey was a seamless process with Zoho Survey's user-friendly interface. The platform offered various predesigned question types that could be dragged and dropped for effortless survey building. Tucker appreciated the ability to translate the survey into Khmer and edit the translations to ensure accuracy and relevancy to the local community."

Katie Tucker

Customer Insight Specialist,

Product Jungle

Join the ranks of industry leaders who use our online survey maker for insights that inspire growth!
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itcadaniaditya birla groupasian paintsdisney hotstargodrejmax lifemarriottsamsungskill education group
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Frequently asked questions

  • How can I get a demo of Zoho Survey?

    We would be happy to demonstrate Zoho Survey through a web conference at your convenience. To schedule your personal session, please contact support@zohosurvey.com. You can also schedule a session on the demo page.

  • How can I cancel my subscription?

    You can cancel your subscription at any point if you are not satisfied with our product or service. For more details, you can contact our sales or support team at support@zohosurvey.com.

  • Does Zoho Survey support single sign-on?

    Yes, Zoho Survey supports single sign-on as a part of enhancing security and privacy

  • How can I get support?

    Zoho Survey offers 24/5 support to all users irrespective of plans. Please reach out to support@zohosurvey.com.

  • Is my data safe?

    We’re fervent about keeping your data safe and secure. Learn more about Zoho's data protection measures.

  • Does Zoho Survey offer quarterly plans?

    Yes, Zoho Survey offers quarterly plans. Reach out to our sales or support team for more details.

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