How to initiate chat triggers based on Campaign UTM variables?
To automate proactive chat triggers, or to set up an action for your chat widget in the website conditions based on campaign UTM variables, do the following:
- Navigate to Settings > Automation > Intelligent Triggers.
- Click Add.
- Specify a name for the rule.
- Choose a website in which you would like to activate the trigger rule.
- Choose the instance at which the trigger rule is to be set off.
- Choose a Campaign UTM variable from the choose a condition and criteria drop-box.
- Enter a value for the set condition.
- Then, Select an action from the list followed by setting up your required time to trigger the action.