How do I set the Auto Response - Offline Status Message in chat window?

• In Settings > Websites > website name, choose Live Chat Widget.
• Then, navigate to Chat Window > Response Message, and customize the default window according to your needs.​

Setting an Offline Message

• If the visitors visit your website after business hours or holidays, then you can display a message to submit their queries as a message.You can display a customized message to thank the visitor for submitting the message.