How do I set the Auto Response - Offline Status Message in chat window?
- In Settings -> Websites -> Website Name, choose Live chat widget.
- Then, navigate to Chat Window -> Appearance, and customize the default window according to your needs.
- In Configurations -> Response Message section you can set automated message to reply your visitors when they perform the expected action in the chat window.
Setting an Offline Message
- If the visitors visit your website after business hours or holidays, then you can display a message to submit their queries as a message.You can display a customized message to thank the visitor for submitting the message.