Offline Status

How do I set the Auto Response - Offline Status Message in chat window?

  • In Settings -> Websites -> Website Name, choose Live chat widget.
  • Then, navigate to Chat Window -> Appearance, and customize the default window according to your needs.​
  • In Configurations -> Response Message section you can set automated message to reply your visitors when they perform the expected action in the chat window.

Setting an Offline Message

  • If the visitors visit your website after business hours or holidays, then you can display a message to submit their queries as a message.You can display a customized message to thank the visitor for submitting the message.

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