Getting Started Guide

Status and Workflow for bugs

Configure the status for bugs like Open, Closed, Assigned, Resolved, Verified, Reopen, In Progress and so on. You can configure status and workflow for bugs based on your project requirement.

Table of Contents

Add a new status

You can create a new status and workflow for the bugs based on your project preference.

To add a new status:

  1. In HOME, click Projects.
  2. In Projects list view, select the desired project.
  3. Hover the mouse pointer over Bugs and click Bug Settings from the displayed bug options.
    bug-settings
  4. Click Status & Workflow.
  5. Click Add Status.
    add-status
  6. In Status Name, specify a status name for the bugs.
  7. In Status Type, indicate the default status type for the bugs.
  8. In Workflow, select the next status for the bug workflow.
  9. Click Add to add the bug status.

Modify a status

You might sometimes want to change the status workflow for a bug or simply change the status name of an existing status. 

To modify a status:

  1. In HOME, click Projects.
  2. In Projects list view, select the desired project.
  3. Hover the mouse pointer over Bugs and click Bug Settings from the displayed bug options.
    bug-settings
  4. Click Status & Workflow.
  5. Click Edit.
    edit-status
  6. Modify the status details as required.
  7. Click Update to updated the changes.

Reorder status

In Zoho Projects, you can reorder the various bug status based on requirement.

To reorder the status:

  1. In HOME, click Projects.
  2. In Projects list view, select the desired project.
  3. Hover the mouse pointer over Bugs and click Bug Settings from the displayed bug options.
    bug-settings
  4. Click Status & Workflow.
  5. Click Reorder status.
    reorder-status
  6. Drag and drop the status as required.
  7. Click Save Order to save the new status order.

Note:

  • Links to other pages within Bug Settings such as Import Bugs, Client Permissions and so on are available on the right side.

Delete status

You can delete any existing status of bugs, if required. However, you must move the bugs to other appropriate status before deleting a status.

To delete a status:

  1. In HOME, click Projects.
  2. In Projects list view, select the desired project.
  3. Hover the mouse pointer over Bugs and click Bug Settings from the displayed bug options.
    bug-settings
  4. Click Status & Workflow.
  5. Click Delete.
      • A prompt message to move the total number of bugs from the current status to any other available status is displayed.
    delete-prompt
  6. Select the desired status to move the bugs before deleting.
  7. Click Update to update the status change for the bugs.
  8. A warning message for deleting the status is displayed.
    delete-status
  9. Click OK to delete the status.

Related Topics

Business Rules

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