Configure SMS notification

Configure SMS notification in an approval process

To configure the SMS notification,

  1. Mouse over the action in the approval block and click Delete icon to delete the default email notification action.
  2. Click Add icon. The Add New Action window slides in from the right.
  3. Select Notification action type.
  4. Choose the Send SMS action.
  5. You can use the default connection or add a new connection through any of the supported SMS service providers with whom you have an account.
  6. Specify the mobile number with the country code in the To field. You can also assign the mobile number values dynamically to the To field. The drop-down displays the single line, numeric and phone number fields in your form. Select the required field which contains the mobile number.
  7. Specify the SMS message in the Message field.
  8. Click Save.
  9. Click Done in the top-right corner of the screen.

The SMS notification is associated with the workflow. Zoho Creator will send SMS notification on approval/denial of a record.

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