How to setup TXT records

How to setup SPF and DKIM text records for your domain

We highly recommend our users to setup SPF and DKIM text records for their domains to ensure good email delivery. Adding text records is a very simple three-step process:

  1. Add a sender domain to your Zoho Campaigns account.
  2. Copy SPF and DKIM record values from Zoho Campaigns.
  3. Go to your domain hosting website's Settings page and paste the copied record values and Publish them to the DNS servers.
  4. After your records are published, go to your Zoho Campaigns account and verify your domain.

We've provided the steps of the most popular domain-hosting websites below. However, if you don't find your website in the list, please contact your domain-hosting website's administrator to help you setup the text records. Alternatively you can also contact your system administrator / network administrator to configure the SPF and DKIM records in the DNS settings of your domain.

GoDaddy

To add the SPF record for your domain, follow these steps:

  1. Login to GoDaddy account.
  2. From the Navigation toolbar, click DNS and select Manage Zones.
  3. Search for your domain to add the SPF record.
  4. Under Records section, click ADD.
  5. Enter the following information:
    • Type: Select TXT as the type of record to be added.
    • Host: Enter the domain name.
    • TXT Value: Paste the SPF record details provided by Zoho Campaigns' account.
    • TTL: Enter how long the server should take to cache the information.
  6. Click Save.

NOTE: If you have already added the SPF record,

  1. Locate the record you added and click the Edit icon.
  2. To the existing record details, add include:zcsend.net.
  3. Click Save.

To add the DKIM record for your domain, follow these steps:

  1. Login to GoDaddy account.
  2. From the Navigation toolbar, choose domains.
  3. Search for your domain to add the DKIM record.
  4. Under Records section, click ADD.
  5. Enter the following information:
    • Type: Select TXT as the type of record to be added.
    • Host: Enter the domain name.
    • TXT Value: Paste the DKIM record details provided by Zoho Campaigns' account.
    • TTL: Enter how long the server should take to cache the information.
  6. Click Save.

HostGator

To add the SPF record for your domain, follow these steps:

  1. Login to your HostGator account.
  2. From the Navigation toolbar, choose Manage Orders and click List/Search Orders.
  3. Click your domain from the list displayed.
  4. Under DNS Management section, click Manage DNS.
  5. First click TXT Records button to add the SPF record and then click Add TXT Record button displayed below it.
  6. Enter the following information:
    • Host Name: Enter the domain name.
    • Value: Paste the SPF record details provided by Zoho Campaigns' account.
    • TTL: Enter how long the server should take to cache the information.
  7. Click Add Record.

NOTE: If you have already added the SPF record,

  1. Locate the record you added and click the Modify Record button.
  2. To the existing record details, add include:zcsend.net.
  3. Click Modify Record.

To add the DKIM record for your domain, follow these steps:

  1. Login to your HostGator account.
  2. From the Navigation toolbar, choose Manage Orders and click List/Search Orders.
  3. Click your domain from the list displayed.
  4. Under DNS Management section, click Manage DNS.
  5. First click TXT Records button to add the SPF record and then click Add TXT Record button displayed below it.
  6. Enter the following information:
    • Host Name: Enter the domain name.
    • Value: Paste the DKIM record details provided by Zoho Campaigns' account.
    • TTL: Enter how long the server should take to cache the information.
  7. Click Add Record.

Name

To add the SPF record for your domain, follow these steps:

  1. Login to your Name account.
  2. From the Navigation toolbar, choose My Account and click My Domain.
  3. Click your domain from the list displayed.
  4. From the list of option displayed on the left, click DNS Records.
  5. Enter the following information:
    • Type: Select TXT as the type of record you want to add.
    • Host: Enter the domain name.
    • Answer: Paste the SPF record details provided by Zoho Campaigns' account.
    • TTL: Enter how long the server should take to cache the information.
  6. Click Add Record.

NOTE: If you have already added the SPF record,

  1. Locate the record you added and click the Edit icon.
  2. To the existing record details, add include:zcsend.net.
  3. Click Update.

To add the DKIM record for your domain, follow these steps:

  1. Login to your Name account.
  2. From the Navigation toolbar, choose My Account and click My Domain.
  3. Click your domain from the list displayed.
  4. From the list of option displayed on the left, click DNS Records.
  5. Enter the following information:
    • Type: Select TXT as the type of record you want to add.
    • Host: Enter the domain name.
    • Answer: Paste the DKIM record details provided by Zoho Campaigns' account.
    • TTL: Enter how long the server should take to cache the information.
  6. Click Add Record.

BlueHost

To add the SPF record for your domain, follow these steps:

  1. Login to your BlueHost account.
  2. From the Navigation toolbar, choose Manage Orders and click List/Search Orders.
  3. Click your domain from the list displayed.
  4. Under DNS Management section, click Manage DNS.
  5. First click TXT Records button to add the SPF record and then click Add TXT Record button displayed below it.
  6. Enter the following information:
    • Host Name: Enter the domain name.
    • Value: Paste the SPF record details provided by Zoho Campaigns' account.
    • TTL: Enter how long the server should take to cache the information.
  7. Click Add Record.

NOTE: If you have already added the SPF record,

  1. Locate the record you added and click the Modify Record button.
  2. To the existing record details, add include:zcsend.net.
  3. Click Modify Record.

To add the DKIM record for your domain, follow these steps:

  1. Login to your BlueHost account.
  2. From the Navigation toolbar, choose Manage Orders and click List/Search Orders.
  3. Click your domain from the list displayed.
  4. Under DNS Management section, click Manage DNS.
  5. First click TXT Records button to add the SPF record and then click Add TXT Record button displayed below it.
  6. Enter the following information:
    • Host Name: Enter the domain name.
    • Value: Paste the DKIM record details provided by Zoho Campaigns' account.
    • TTL: Enter how long the server should take to cache the information.
  7. Click Add Record.

Network Solutions

To add a SPF record for your domain, follow these steps:

  1. Login to your Network Solutions account.
  2. Click Manage Account on the top right corner of the page.
  3. Under My Domain Names, click Edit DNS link.
  4. From the list of domains displayed, select the domain for which you want to add the record and click Edit DNS button.
  5. Under Advanced DNS Manager section, click Manage Advanced DNS Records button.
  6. Scroll down and under Text(Text Records) section, click Edit TXT Records button.
  7. Enter the following information:
    • Host: Enter the domain name.
    • TTL: Enter how long the server should take to cache the information.
    • Text: Paste the SPF record details provided by Zoho Campaigns' account.
  8. Click Continue to confirm.
  9. Finally click Save Changes.

NOTE: If you have already added the SPF record,

  1. Select the domain and click the Edit DNS button.
  2. Under Text(Text Record) section, click Edit TXT Records button.
  3. To the existing record details, add include:zcsend.net.
  4. Click Continue to confirm and click Save Changes.

To add a DKIM record for your domain, follow these steps:

  1. Login to your Network Solutions account.
  2. Click Manage Account on the top right corner of the page.
  3. Under My Domain Names, click Edit DNS link.
  4. From the list of domains displayed, select the domain for which you want to add the record and click Edit DNS button.
  5. Under Advanced DNS Manager section, click Manage Advanced DNS Records button.
  6. Scroll down and under Text(Text Records) section, click Edit TXT Records button.
  7. Enter the following information:
    • Host: Enter the domain name.
    • TTL: Enter how long the server should take to cache the information.
    • Text: Paste the DKIM record details provided by Zoho Campaigns' account.
  8. Click Continue to confirm.
  9. Finally click Save Changes.

Register

To add the SPF record for your domain, follow these steps:

  1. Login to your Register account.
  2. Click Manage Account.
  3. Under Account Dashboard, choose Domains and click Manage.
  4. Locate your domain and click the Manage link.
  5. Under Advanced Technical Settings, click Edit TXT Records link.
  6. Enter the following information:
    • Host: Enter the domain name.
    • TXT Record: Paste the SPF record details provided by Zoho Campaigns' account.
  7. Click Continue button to confirm.

NOTE: If you have already added the SPF record,

  1. Select the domain and click the Manage link.
  2. To the existing record details, add include:zcsend.net.
  3. Click Continue to confirm.

To add the DKIM record for your domain, follow these steps:

  1. Login to your Register account.
  2. Click Manage Account.
  3. Under Account Dashboard, choose Domains and click Manage.
  4. Locate your domain and click the Manage link.
  5. Under Advanced Technical Settings, click Edit TXT Records link.
  6. Enter the following information:
    • Host: Enter the domain name.
    • TXT Record: Paste the DKIM record details provided by Zoho Campaigns' account.
  7. Click Continue button to confirm.

Eurodns

To add SPF record for your domain, follow these steps:

  1. Login to your eurodns account.
  2. From the Navigation toolbar, choose Domain Names.
  3. Locate the domain you want to manage and click Manage.
  4. Under DNS Zone section, click Manage Zone.
  5. Click New Record button on the bottom of the page.
  6. Enter the following details:
    • Type: Select the type of record.
    • TXT: Paste the SPF record details provided by Zoho Campaigns' account.
    • Host: Enter the domain name.
    • TTL: Enter how long the server should take to cache the information.
  7. Click Save Record.
  8. Finally click Save Zone to confirm.

NOTE: If you have already added the SPF record,

  1. Select the domain and click the Manage.
  2. Under DNS Zone, click Manage Zone.
  3. Locate the record and click Edit icon.
  4. To the existing record details, add include:zcsend.net.
  5. Click Save Record and then click Save Zone to confirm.

To add DKIM record for your domain, follow these steps:

  1. Login to your eurodns account.
  2. From the Navigation toolbar, choose Domain Names.
  3. Locate the domain you want to manage and click Manage.
  4. Under DNS Zone section, click Manage Zone.
  5. Click New Record button on the bottom of the page.
  6. Enter the following details:
    • Type: Select the type of record.
    • TXT: Paste the DKIM record details provided by Zoho Campaigns' account.
    • Host: Enter the domain name.
    • TTL: Enter how long the server should take to cache the information.
  7. Click Save Record.
  8. Finally click Save Zone to confirm.

Squarespace

To add SPF record for your domain, follow these steps:

  1. Login to your Squarespace account.
  2. From the Navigation toolbar, choose Domains and click on your domain displayed.
  3. Click Advanced Settings option.
  4. Enter the following information:
    • Record: Select the type of record to add.
    • Data: Paste the SPF record details provided by Zoho Campaigns' account.
  5. Click ADD.
  6. Click Save to confirm.

NOTE: If you have already added the SPF record,

  1. Locate the record you added.
  2. To the existing record details, add include:zcsend.net.
  3. Click ADD and then click Save to confirm.

To add DKIM record for your domain, follow these steps:

  1. Login to your Squarespace account.
  2. From the Navigation toolbar, choose Domains and click on your domain displayed.
  3. Click Advanced Settings option.
  4. Enter the following information:
    • Record: Select the type of record to add.
    • Data: Paste the DKIM record details provided by Zoho Campaigns' account.
  5. Click ADD button.
  6. Click Save to confirm.

eNom

To add SPF record for your domain, follow these steps:

  1. Login to your eNom account.
  2. From the Navigation toolbar, choose Domains and click My Domains.
  3. Enter the following information:
    • Host Name: Enter the domain name.
    • Record Type: Select the type of record to add.
    • Address: Paste the SPF record details provided by Zoho Campaigns' account.
  4. Click Save button.

NOTE: If you have already added the SPF record,

  1. Locate the record you added and Click Edit SPF Text.
  2. To the existing SPF Text String, add include:zcsend.net.
  3. Click Save to confirm.

To add DKIM record for your domain, follow these steps:

  1. Login to your eNom account.
  2. From the Navigation toolbar, choose Domains and click My Domains.
  3. Enter the following information:
    • Host Name: Enter the domain name.
    • Record Type: Select the type of record to add.
    • Address: Paste the DKIM record details provided by Zoho Campaigns' account.
  4. Click Save button.

Wix

To add SPF record for your domain, follow these steps:

  1. Login to your Wix account.
  2. From the Navigation toolbar, choose Subscriptions and click Domains.
  3. Under your domain name, select Advanced and click Edit DNS.
  4. Scroll down and click Add another by the SPF option.
  5. Enter the following information:
    • Host Name: Enter your domain name.
    • SPF Value: Paste the SPF record details provided by Zoho Campaigns' account.
    • TTL: Enter how long the server should take to cache the information.
  6. Click Save DNS.

NOTE: If you have already added the SPF record,

  1. Under your domain name, select Advanced and click Edit DNS.
  2. To the existing SPF Value, add include:zcsend.net.
  3. Click Save DNS to confirm.

To add DKIM record for your domain, follow these steps:

  1. Login to your Wix account.
  2. From the Navigation toolbar, choose Subscriptions and click Domains.
  3. Under your domain name, select Advanced and click Edit DNS.
  4. Scroll down and click Add another by the TXT option.
  5. Enter the following information:
    • Host Name: Enter your domain name.
    • TXT Value: Paste the DKIM record details provided by Zoho Campaigns' account.
    • TTL: Enter how long the server should take to cache the information.
  6. Click Save DNS.

WordPress

To add SPF record for your domain, follow these steps:

  1. Login to your WordPress account.
  2. From the Navigation toolbar, click My Site.
  3. Under Configure section, click Domains.
  4. Click the domain for which you want to add the text record.
  5. Scroll down and click Name Servers and DNS link.
  6. Click DNS Records to add new text records.
  7. Enter the following information:
    • Type: Select TXT as type of record to add.
    • Name: Enter the domain name.
    • Text: Paste the SPF record details provided by Zoho Campaigns' account.
  8. Click Add New DNS Record.

To add DKIM record for your domain, follow these steps:

  1. Login to your WordPress account.
  2. From the Navigation toolbar, click My Site.
  3. Under Configure section, click Domains.
  4. Click the domain for which you want to add the text record.
  5. Scroll down and click Name Servers and DNS link.
  6. Click DNS Records to add new text records.
  7. Enter the following information:
    • Type: Select TXT as type of record to add.
    • Name: Enter the domain name.
    • Text: Paste the DKIM record details provided by Zoho Campaigns' account.
  8. Click Add New DNS Record.

Ipage

To add SPF record for your domain, follow these steps:

  1. Login to your Ipage account.
  2. From the Navigation toolbar, choose Domain Central.
  3. Select the domain and click DNS.
  4. From the Modify drop-down, select the TXT/SPF Record as the type of record to add.
  5. Under Content, paste the SPF record details provided by Zoho Campaigns' account.
  6. Click ADD.

NOTE: If you have already added the SPF record,

  1. Select the domain you want to edit.
  2. Under Action, select Edit.
  3. To the existing record details, add include:zcsend.net.
  4. Click ADD.

To add DKIM record for your domain, follow these steps:

  1. Login to your Ipage account.
  2. From the Navigation toolbar, choose Domain Central.
  3. Select the domain and click DNS.
  4. From the Modify drop-down, select the TXT/SPF Record as the type of record to add.
  5. Under Content, paste the DKIM record details provided by Zoho Campaigns' account.
  6. Click ADD.

HostMonster

To add SPF record for your domain, follow these steps:

  1. Login to your HostMonster account.
  2. From the Navigation toolbar, choose Domains and click Zone Editor.
  3. Scroll down and click Add DNS Record.
  4. Enter the following information:
    • Host Record: Enter the domain name.
    • Type: Select TXT as type of record to be added.
    • Points to: Paste the SPF record details provided by Zoho Campaigns' account.
    • TTL: Enter how long the server should take to cache the information.
  5. Click Add Record.

NOTE: If you have already added the SPF record,

  1. Select the domain you want to edit.
  2. Under Zone File Records, select the record to be edited and click Edit.
  3. To the existing record details, add include:zcsend.net.
  4. Click ADD.

To add DKIM record for your domain, follow these steps:

  1. Login to your HostMonster account.
  2. From the Navigation toolbar, choose Domains and click Zone Editor.
  3. Scroll down and click Add DNS Record.
  4. Enter the following information:
    • Host Record: Enter the domain name.
    • Type: Select TXT as type of record to be added.
    • Points to: Paste the DKIM record details provided by Zoho Campaigns' account.
    • TTL: Enter how long the server should take to cache the information.
  5. Click Add Record.

JustHost

To add SPF record for your domain, follow these steps:

  1. Login to your HostMonster account.
  2. From the Navigation toolbar, choose Domains and click Zone Editor.
  3. Scroll down and click Add DNS Record.
  4. Enter the following information:
    • Host Record: Enter the domain name.
    • Type: Select TXT as type of record to be added.
    • Points to: Paste the SPF record details provided by Zoho Campaigns' account.
    • TTL: Enter how long the server should take to cache the information.
  5. Click Add Record.

NOTE: If you have already added the SPF record,

  1. Select the domain you want to edit.
  2. Under Zone File Records, select the record to be edited and click Edit.
  3. To the existing record details, add include:zcsend.net.
  4. Click ADD.

To add DKIM record for your domain, follow these steps:

  1. Login to your HostMonster account.
  2. From the Navigation toolbar, choose Domains and click Zone Editor.
  3. Scroll down and click Add DNS Record.
  4. Enter the following information:
    • Host Record: Enter the domain name.
    • Type: Select TXT as type of record to be added.
    • Points to: Paste the DKIM record details provided by Zoho Campaigns' account.
    • TTL: Enter how long the server should take to cache the information.
  5. Click Add Record.

Cloudflare

To add SPF record for your domain, follow these steps:

  1. Login to your Cloudflare account.
  2. From the drop-down menu on the top-left corner of the page, select your domain.
  3. Click DNS Settings.
  4. Enter the following information:
    • Select TXT as the type of record to be added.
    • Enter the domain name in the next textbox.
    • Paste the SPF record details as the value provided by Zoho Campaigns' account.
    • Enter TTL information.
  5. Click Add Record.

NOTE: If you have already added the SPF record,

  1. Select the domain you want to edit.
  2. Click the value field of the record you want to edit.
  3. To the existing record details, add include:zcsend.net.
  4. Click Save.

To add DKIM record for your domain, follow these steps:

  1. Login to your Cloudflare account.
  2. From the drop-down menu on the top-left corner of the page, select your domain.
  3. Click DNS Settings.
  4. Enter the following information:
    • Select TXT as the type of record to be added.
    • Enter the domain name in the next textbox.
    • Paste the DKIM record details as the value provided by Zoho Campaigns' account.
    • Enter TTL information.
  5. Click Add Record.

Public Domains

SPF and DKIM records cannot be setup for public domains. This is because you can only own a mailbox using a public domain to send and receive emails but you cannot be the owner of the domain. Only the owners of domains have the privilege to setup TXT records. The various public domains are gmail, yahoo, aol, hotmail, msn, live, comcast, roadrunner, etc.

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