SAML Error Messages

SAML Error Messages

 

Error MessageReasonSolution
Condition validation failedThe time check has failedSynchronize the clocks at Zoho and at the identity provider. Please check the time on your machine and adjust the time zone setting accordingly
Signature Validation failedThe private key used for signing the SAML Response at IdP and the uploaded public key do not matchUpload the new certificate to the Zoho admin portal, and then save and activate the change.
You are not a registered SAML user. Please register before using SAML authenticationThe user does not belong to that particular organziationThe email address you have entered might not be registered under the specified Zoho Organization
Authentication failedYour login at the Identity Provider has failed
  1. You might have entered Invalid credentials. Recheck the username and password provided at IdP.
  2. You are not authorized to access the application, or the App is not assigned to you by the identity provider.
Invalid SAML response receivedResponse format invalidIDP issue or the response is corrupted
Destination attribute is not presentThe destination attribute in your SAML response does not match the ACS URLThe destination attribute must be the same as ACS URL
Invalid subject confirmation data specifiedSubjectConfirmationData is invalid if: It has a Recipient value that does not match the current URL target where the response is being validatedRecheck your SAMLresponse and try again
Email address not validThe email address or login name provided is not validPlease specify a valid email address and make sure the NameID format is Email Address
No such organizationYour organization details don't exist at ZohoProvide a valid organization ID or domain_name. You can see the organization ID or domain_name in the downloaded metadata file at Zoho
SAML is not enabled. Please contact your administrator.SAML is disabled in Zoho, or SAML was never configured for your organization.Enable SAML at Zoho Accounts for your organization
SAML is not enabled for your account. Please sign-in using zoho credentials.You are trying to use IdP-initiated flow. Your organization does not allow this.Log in using Zoho credentials or contact your organization admin to grant access.
Domain mismatch occurred. Please contact your administrator.JIT is enabled for your organization. Domain is not registered at Zoho. The domain present in the email received doesn't match with a registered organization domain.Make sure you are signing in using the right domain
User cannot provision users as limit has exceeded. Please contact your organization admin.Users limit has been exceeded.Contact Zoho Accounts support to increase count (limit).
You are not a registered organization user. Please contact org admin to enable loginUser is not present on our recordsContact your organization administrator to add users under the organization

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