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Creating a Digital Service as an Item

To create a digital service in Zoho Books,

  • Navigate to the Items tab and select + New Item.
  • Enter details of the digital service you provide in the item creation form.
  • Next, select the check-box It is a digital service box.
  • Finally click on Save to save the item as a digital service.
    Create Digital Service

Note: If you select a VAT rate for a country inside the EU, say Austria, for the digital service item while creating, it will be applied only on sales inside Austria.


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