Switch from Amazon WorkMail to Zoho Mail
Switching from Amazon WorkMail to Zoho Mail is quick and seamless. Move your existing emails smoothly and enjoy a more powerful inbox designed to manage communication more efficiently.
SIGN UP NOWMigration to Zoho Mail
If you’re planning to move your organization’s email service to Zoho Mail, you can easily migrate your existing data using the one-click migration option.
This migration securely transfers your critical data, including:
- Domains
- Users
- User mailboxes
- Groups and group members
- Complete folder hierarchy migration
- Inbox, sent, and archived emails
- Historical mailbox data
- Contacts
- Calendar data
Get started with Zoho Mail
Login to Zoho Mail using your Zoho Account email address and password. If you’re new to Zoho Mail, you can quickly create a Zoho Account to start experiencing secure and reliable business email.
To get started with Zoho Mail, you can explore the following topics:
Features you’ll enjoy in Zoho Mail
Zoho Mail goes beyond traditional email by combining collaboration, productivity tools, and enterprise-grade security in one unified platform. Here are some of the key features you can explore.
Streams
Streams help you collaborate with your coworkers in an effective way. Simply create a post in a Streams group to get your message across, tag your teammates to notify them in specific posts, assign tasks, and create events in the same view. Learn more about exploring streams in Zoho Mail.
Integrated Calendar, Tasks, and Notes
Zoho Mail isn’t just an email platform, it’s also a productivity hub. The integrated Calendar, Tasks, and Notes features allow you to schedule meetings, assign and track tasks, take quick notes, and stay organized across your team. All of these tools are accessible directly from the Zoho Mail interface.
Attach large files
Zoho Mail allows you to send attachments up to 1 GB per file. Large files are automatically converted into secure links during email composition, making it easier to share documents without size limitations. Learn more about huge attachments.
Schedule emails
Send emails at the perfect time. You can draft messages and schedule them to be delivered later based on your preferred date and time. Learn how to schedule emails in Zoho Mail.
Share emails
Collaborate easily by sharing emails with your teammates. Whether you’re working on an email draft or reviewing a received message, you can tag colleagues to bring them into the conversation. Learn more about drafting and sharing emails.
Recall emails
Sent an email by mistake? You can recall the message and notify the recipient that it’s been withdrawn. Learn how to recall emails in Zoho Mail.
Access email offline
Stay productive even without an internet connection. You can read emails, draft messages, and organize your inbox offline, and your emails will automatically be sent once you’re back online. Learn more about offline mode.
Encrypt emails with S/MIME
Zoho Mail provides enhanced email security with S/MIME encryption in addition to TLS protection. Create digital signatures and safeguard your emails from different types of email attacks with Mail. Learn more about S/MIME in Zoho Mail.
Retain emails with eDiscovery
Backup all of the emails in your organization with email retention and easily retrieve specific emails using eDiscovery. Learn more about email retention and eDiscovery.
Access eWidgets
Zoho Mail integrates with other Zoho applications and several third-party services through the eWidget panel. You can access eWidgets from your mailbox and perform actions without switching tabs. This allows you to integrate your favorite tools into your daily workflow. Learn more about eWidgets in Zoho Mail.
All-in-one Admin Console
Organization administrators can manage users, domains, policies, and security settings through Zoho Mail’s powerful Admin Console. Learn more about the Zoho Mail Admin Console.
Compare Amazon WorkMail and Zoho Mail Features
If you’ve been using Amazon WorkMail and you’re now switching to Zoho Mail, take a look at this feature comparison guide to familiarize yourself with your new Zoho Mail account.
| AWS | Zoho Mail |
|---|---|
| Viewing emails | |
Basic email viewing. Customizable conversation view per folder isn't available. | Conversation view You can view your email thread as a conversation displayed chronologically with the newest email on top. This option can be applied specifically to each folder. Go to Settings > Conversation Settings. |
Amazon WorkMail supports basic preview pane setting. It doesn't support multiple layout customization modes. | Supports flexible email open behavior When you open an email in Zoho Mail, you can view it in these modes: Vertical preview, Horizontal preview, in a New Tab, or in a New Window. Go to Settings > Mail View Options > Open message in. |
Amazon WorkMail doesn't support Right-to-Left (RTL) language support for its web application interface. | RTL support Zoho Mail provides full Right-to-Left (RTL) interface support for languages like Arabic, Hebrew, Farsi, and Urdu. Enabling these languages in the settings automatically mirrors the entire UI, including menus and composition panels. You can also configure the default text direction for email composition to ensure proper formatting. Go to Settings > Language and choose Arabic, Hebrew, Farsi, or Urdu as your display language. Learn more about supported languages and setting up text redirection in Zoho Mail. |
Amazon WorkMail provides only a limited set of default fonts in its web application and doesn't support adding custom fonts. | Custom fonts Zoho Mail lets you choose from several default fonts while composing emails and also allows you to add custom fonts in the composer to match your preferred style or branding. Go to Settings > Font Family > Add Custom Font. |
Amazon WorkMail doesn't provide a dedicated attachment viewer panel for browsing attachments separately from emails. | Managing attachments You can view all of the attachments in your mailbox in the Attachment Viewer. You can also open attachments received in your emails in your browser. Click on Attachment Viewer on the right side of your mailbox. |
| Composing emails | |
Large file attachments are limited. Automatic conversion to links for very large attachments isn't available. | Huge attachments Zoho Mail lets you attach files up to 1 GB each. Mail converts these attachments into links and adds them to your email while you're composing. Go to New mail > Attachments. |
Amazon WorkMail doesn't have a built-in spell checker. It relies on the native spell check capabilities of your web browser. | Spell check You can check for spelling and grammar errors while composing emails using the Spell Check option. You can also add words to your custom dictionary. Go to New Mail > Spell check from the compose window tool bar. |
Amazon WorkMail allows users to set an email's priority level. | Email priority Let your email recipient know how urgently their response is needed by setting the priority level for your emails. You can set your email priority to high, medium, or low. Go to Compose > New Mail > Options > Priority. |
Amazon WorkMail doesn't support interactive @mentions in either the email body or recipient fields. | @mention contacts in the mail You can easily add a user to your email recipient list by @mentioning them in the body of the email. Go to New Mail > @mention contacts in the compose window. |
Provides basic auto-response settings with limited scheduling and customization options. | Out of Office Configure automated responses for incoming emails when you're unavailable using the Out of Office feature. Responses are sent for all incoming emails, except automated or system-generated emails. You can set Out of Office replies separately for internal and external users, or restrict them to your contacts only. You can also specify particular days of the week within a selected date range and define a time interval. Go to Settings > Out of Office. |
Amazon WorkMail allows users to add a basic email signature in the web application. | Signatures Zoho Mail lets you create rich, customizable email signatures directly in the web app. You can format signatures with fonts, colors, hyperlinks, and images. Add social media links and corporate logos, attach a contact card (vCard), and even insert HTML for advanced designs. Zoho Mail also supports multiple signatures that can be associated with specific email addresses or aliases, with options to set default signatures for new emails and replies. Go to Settings > Signatures. |
| Sending emails | |
Amazon WorkMail allows users to reply, forward, and print emails from the mailbox interface. | Reply, forward, and print emails You can reply, forward, and print both your sent and received emails directly from Zoho Mail. Select the email > choose Reply, Reply All or Forward. Learn more about replying to, forwarding, and printing emails in Zoho Mail. |
The Amazon WorkMail web application doesn't provide a native setting to configure a custom "Reply-To address" for a mailbox directly in its web interface. | Reply-to address Zoho Mail allows users to configure Reply-To addresses directly from the mailbox settings while composing or configuring account preferences. This enables replies to be routed to a different address without additional integrations. Go to Settings > Mail accounts > Reply To email address. |
Amazon WorkMail doesn't provide a built-in Undo Send feature that allows users to cancel an email immediately after sending it. | Undo send Configure Mail's Undo Send option in your account settings by entering the duration you want it to be available. When you hit the send button, the Undo Send option will be available for the specified length of time. Go to Settings > Compose Options > Undo Interval. |
Amazon WorkMail doesn't provide a native email recall feature in the web application. | Email recall If you've sent a mail by mistake, you can recall it using the Email Recall feature. Once recalled, the recipient will be notified of the recall in a separate email. Go to Sent email > Mail Delivery Status > Recall this email. |
Amazon WorkMail doesn't provide a built-in schedule send or send later feature in the web interface. | Schedule emails Draft an email and schedule it to be sent at a specific time using the Schedule Email feature. You can also set recurring conditions for the email to be sent at defined intervals. Go to New Mail > Schedule/Recurring. |
Amazon WorkMail doesn't include a native template insertion feature within the email compose window. | Create and insert templates Zoho Mail lets you create and customize predefined email templates so you don't have to draft the same message repeatedly. You can save these templates in a dedicated templates folder and reuse them whenever needed, helping streamline repetitive communication and improve workflow efficiency. Go to New Mail. In the drop-down, click Save as Draft > Template. |
| Deleting emails | |
Amazon WorkMail requires users to manually locate and delete emails from folders when cleaning up unwanted messages. | Scrub emails Archive or delete the emails sent by a specific sender using the Scrub feature. You can scrub emails from your inbox or from others' folders. You can scrub emails for up to five senders. Select the email > More actions > Scrub. |
| Organizing emails | |
Amazon WorkMail provides basic email routing rules and filtering options that allow users to automatically move incoming messages based on simple conditions. These rules typically support actions such as moving emails to folders or forwarding them to another address. | Incoming and outgoing filters To keep your incoming and outgoing emails organized, you can create folders and set up filters. Emails can be automatically organized using multiple conditions and advanced criteria. You can perform actions such as moving emails to folders, auto-forwarding messages, marking them as a priority, creating tasks from emails, applying tags, and more. Go to Settings > Filters. |
To categorize emails such as newsletters and notifications, you can manually create rules using the Move to Folder option and direct them to separate folders. | Smart Filters Switch on the Smart Filters feature and Mail will automatically scan your incoming emails for the header content and categorize them into Notifications and Newsletters. Go to Settings > Filters > Turn on Smart Filters. |
Amazon WorkMail allows users to mark email messages for follow-up using the flag or check mark icon within the mailbox interface. | Flagging emails Easily identify your emails by flagging them as Info, Important, or Follow-up. You can also flag emails in bulk. Click the Flag icon > Select Flag. |
Doesn't provide a native tagging feature. Supports sub-addressing (+ addressing) to categorize incoming emails. Users can create rules to move emails sent to tagged variations into specific folders. | Tagging emails Organize emails in your inbox by creating tags. You can add several tags to each email and filter your emails using these tags. Go to Tags > Add. |
Amazon WorkMail's web application doesn't support offline email access. | Save emails offline Save your emails and access them when you are offline with Offline Mode in Zoho Mail. You can read and draft emails and even reply to emails which Mail will store in your Outbox to send once you connect to the internet. Go to Settings > Offline. |
| Searching emails | |
Amazon WorkMail supports basic keyword-based search, allowing users to search within a specific folder or across all folders. | Search filters You can use Zoho Mail's advanced search features with multiple criteria and filters to quickly locate emails, posts, events, tasks, attachments, contacts, notes, and more. Go to the Search bar > Enter the condition. |
| Email notifications | |
Amazon WorkMail supports reminders mainly through its calendar functionality. Users can create calendar events with reminder alerts to track important communications or tasks. | Reminders for incoming and outgoing emails You can set reminder notifications for emails using the following conditions: "Remind me on," "For every response," and "If no one replies until." You can also automatically trigger a reminder to follow up on the email based on selective keywords. Go to New Mail > Reminder Options. |
Amazon WorkMail allows users to mark emails using the flag option and manually filter flagged emails for follow-up. | Follow-up If an email recipient forgets to reply, you can follow up with them by sending another email using the reminder notification feature. Go to New Mail > Reminder Options > Remind recipients also > Draft the email. Learn more about sending reminder notifications to recipients. |
Amazon WorkMail doesn't offer built-in desktop notification alerts. | Desktop notification for emails You can enable desktop notifications for the emails you receive in Zoho Mail. Once you've turned the notifications on in your email account, make sure to configure them in your browser as well. Go to Settings > System > Desktop Notifications. |
| Folder sharing | |
Amazon WorkMail allows users to share folders using the People with Permissions settings option, which allows selected users to access the contents of a shared folder. | Share folders with permission In Zoho Mail, you can share a folder with other members of your organization and grant them access to the emails in the folder according to their assigned permissions: Read, Write, and Delegate. Right click on the folder > Share this folder. Learn about different folder sharing permissions in Zoho Mail. |
| Supported email protocols | |
Amazon WorkMail supports IMAP for accessing emails from email clients. It doesn't support POP3 connections. Amazon WorkMail supports Exchange ActiveSync (EAS) to synchronize email, contacts, and calendars with compatible mobile devices and email applications. | POP POP, or Post Office Protocol, allows you to access your emails using any email client. You can download your email to your local computer and access them offline. Learn more about Zoho Mail as a POP account. Learn more about adding external accounts using POP. IMAP IMAP (Internet Message Access Protocol) is an email retrieval and storage protocol. Using IMAP you can view your emails simultaneously using different email clients across multiple devices. Learn more about Zoho Mail as an IMAP account. Learn more about adding external accounts using IMAP. Exchange Activesync Exchange Activesync (EAS) is a proprietary protocol, designed to sync emails, calendar and contacts from the email server with mobile devices. Zoho Sync for mobile device enables two-way synchronization of Zoho Mail, Calendar, and Contacts. Learn more about Exchange Activesync for mobile in Zoho Mail. |
| SMTP relay limitations | |
WorkMail's SMTP gateway relay limit is subject to overall Amazon service quotas, which can be found on the Amazon Service Limits page. | SMTP The SMTP relay limitations vary based on Zoho Mail policies. |
| Backing up email, contacts, and calendars | |
Amazon WorkMail supports email retention policies that allow administrators to configure how long emails should be retained across the organization. | Backup The email backup feature in Zoho Mail helps you secure your critical emails from being deleted accidentally. Navigate to Zoho Mail Admin Console > eDiscovery > Backup. Learn more about backing up email in Zoho Mail. You can also export your contacts and calendar to use them in any other services. |
For eDiscovery and compliance archiving, Amazon WorkMail often requires integration with third-party tools or SMTP journaling to external compliance archives. | Email retention and eDiscovery The advanced eDiscovery portal in Zoho Mail provides a complete solution to retain, review, export the emails related to your organization's internal, external, or legal investigations. Navigate to Zoho Mail Admin Console > eDiscovery. |
Amazon WorkMail doesn't have a default archive folder. Most users manually create a folder named "Archive." You can then drag and drop emails there to keep your inbox empty. | Email archive The archive feature in Zoho Mail helps you retain the older emails in your inbox without clutter. When you archive an email, the email remains in the same folder but gets removed from the listing of emails. Select the email > Archive. |
| Email forwarding and routing | |
Amazon WorkMail uses Email Rules to manage both email forwarding and routing. | Email forwarding Email forwarding is a feature that allows you to automatically forward all incoming emails received in an account to another email account, which is chosen as the destination account. Go to Settings > Mail accounts > Forwards. Learn more about email forwarding in Zoho Mail. Email routing Email routing is helpful in many situations; for example, you want to automatically send a copy of one user's email to another. With Zoho Mail, you can redirect or send a copy of an email automatically by configuring email routing. Navigate to Zoho Mail Admin Console > Mail Settings > Email Routing. |
Amazon WorkMail supports multiple forwarding addresses. | Multiple email forwarding addresses You can add six email addresses to email forwarding. If you want to forward emails to more than six members in your organization, you can use a group email address as the destination email address. |
Amazon WorkMail typically retains a copy of forwarded emails by default unless an additional delete action is explicitly configured in the rule. | Retaining a copy of forwarded emails When setting up email forwarding, you can choose to keep a copy of the forwarded messages or delete them. Go to Settings > Mail accounts > Forwards > Delete original email copy after forwarding. |
| Email groups/distribution lists | |
Amazon WorkMail supports the creation of group email addresses/distribution lists. | Group email addresses Groups and distribution lists are common email addresses shared by a set of users for a specific purpose. When an email is sent to the group account, a copy of the email is delivered to all of the members of the group mailbox. |
Amazon WorkMail doesn't support the creation of native Shared Mailboxes. | Shared mailboxes A shared mailbox is a centralized email inbox that multiple users within an organization can access and manage using a single email address. It allows teams to read, respond to, and organize emails collaboratively without sending duplicate copies to each user's mailbox. Unlike a distribution list, where emails are delivered separately to each member, a shared mailbox keeps all messages in one central inbox so you and your team can view and manage the same conversations in one place. |
| Email aliases | |
Amazon WorkMail supports email aliases, which can only be configured by administrators. Emails sent to the alias are delivered to the primary mailbox, but aliases cannot be used as login addresses. | Email alias An email alias is an additional email address for an email account, with which a user can send and receive emails or set forwards. In Zoho Mail, both users and administrators can configure email aliases (for themselves or other users, respectively). You can add up to 10 email aliases per user account, and aliases can also be used as login addresses. |
| Catch-all email | |
Amazon WorkMail doesn't provide a catch-all mailbox feature to capture emails sent to invalid or non-existing addresses. | Catch-all account A catch-all email account is an account that captures emails sent to any invalid email addresses of the domain. Even emails addressed to "non-existing" or "invalid" email addresses of the domain will be delivered to the configured catch-all account. Go to Zoho Mail Admin Console > Domains > Catch-all Address. |
| Spam email | |
In Amazon WorkMail, users can manage their own allowed and blocked sender lists. Admins can implement additional filtering and security controls using email flow rules and access control rules, or use Amazon services such as Amazon SES for more advanced mail flow management. Amazon WorkMail supports standard unsubscribe functionality embedded in emails (when provided by the sender). However, it doesn't maintain a dedicated "Unsubscribed list" within the mailbox settings. | Allow-list/block-list: When you add email addresses or domains to an allow-list, emails from those addresses and domains are one step closer to reaching your inbox. When you add email addresses or domains to your block-list, emails sent from those addresses will always end up in your spam folder. Trusted/rejected list: Certain spam checks are performed on email addresses added to an allow-list or block-list. You can add legitimate email addresses to the trusted list or rejected list to prevent them from ending up in the spam folder. Unsubscribed list: When you unsubscribe from any emails or newsletters, the unsubscribe links along with their email accounts are added to the unsubscribed list. All emails from the listed entities will be sent to your spam folder automatically. Go to Settings > Anti-Spam. |
Amazon WorkMail includes built-in server-side spam filtering. Emails identified as spam are moved to the junk/spam folder. | Spam control Spam is an inconvenience at best. Zoho Mail's anti-spam mechanism works extensively to identify and classify the right emails as spam. Administrators can configure organization-level spam control settings to define how spam is detected and handled across the organization. These settings apply to all users and help maintain consistent protection against unwanted or malicious emails. Go to Zoho Mail Admin Console > Security and Compliance > Spam Control. Learn more about organization-level spam control in Zoho Mail. |
| Suite of apps | |
Amazon WorkMail provides a basic suite including Mail, Calendar, and Contacts for communication and scheduling. | Email, Calendar, Streams, Tasks, Notes, Contacts, Bookmarks, Resources, and eArchive. Zoho Mail comes with a suite of built-in apps you can access from your Mail dashboard. You can create events, assign tasks, view contacts, create notes, and more, all from Zoho Mail. |
| Mobile apps | |
Amazon WorkMail doesn't provide dedicated native mobile applications for managing email on mobile devices. Users typically access WorkMail through mobile email clients. | Download the mobile apps Manage your emails on the go with Zoho Mail's mobile apps. You can download Zoho Mail, Zoho Mail Streams, and Zoho Mail Admin for both Android and iOS. |