Spam Control

Spam Control

Spam mails can be very annoying and at the same time finding an important mail in spam can also be equally annoying. Our anti spam mechanism works extensively to identify and classify the spam mail. If you still find that some of the genuine emails land in spam, you can avoid it by adding the sender email to White listed emails or the entire domain to the whitelist domains, if you trust the entire domain.

On the contrary, if you find that a particular domain or email address, always sends you spam mails but are delivered to your Inbox by mistake, you can add them to blacklist. So any email from the listed domain or email address will be sent to Spam.

You can classify a domain or an email address as whitelist or blacklist based on your preference.

 Steps to View/ Search Email Address or Domain in the Spam list

  1. Go To Settings  » Anti-Spam Lists
  2. You will be able to view the following lists.
    • Whitelisted Domain - To view the domains listed under White Listed Domains
    • Blacklisted Domain - To view the domains listed under Black Listed Domains
    • Whitelisted Email - To view the domains listed under White Listed Emails
    • Blacklisted Email - To view the domains listed under Black Listed Emails
  3. You can also type in few letters or the complete Email Address or Domain name to do a search in the respective search bars.
  4. If the Email Address or Domain name is in the list, it will be listed with details.

 Steps to Add Email Address or Domain to White List or Black List

  1. Go To Settings  » Anti-Spam Lists
  2. Enter the relevant details in any on of these fields
    • Add new whitelist domain - To add the domain address specified to White Listed Domains
    • Add new blacklist domain - To add the domain address specified to Black Listed Domains
    • Add new whitelist email - To add the Email address specified to White Listed Email
    • Add new blacklist email  - To add the Email address specified to Black Listed Email
  3. Click the Plus sign next to the corresponding field.
  4. The givem domain/email will be added in the chosen list.

Note:

You can use Mark As Spam for any email to quickly add a sender's email address to the blacklist.

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