You can use templates to send emails in a predefined format without having to repeat the formatting tasks multiple times. This is useful for organizations to standardize their mails across the organization.

 Steps to create Templates:

  1. Click Compose to compose a new email template.
  2. Provide the Subject - The template name will be same as the Subject you provide here.
  3. Type in the required Email content. 
  4. You can make the necessary formatting to the email content. 
  5. Select the drop-down near Save to choose the Save Template option. 
  6. The message will be saved in the Templates folder.

 Steps to Modify the saved Templates:

  1. Navigate to the Templates folder. 
  2. All the saved templates will be listed. 
  3. Select the message you want to use, to open it in the composer. 
  4. After making changes, click 'Save Template' to overwrite the template.

 Steps to use the saved Templates for New Message:

  1. Navigate to the Templates folder. 
  2. All the saved templates will be listed. 
  3. Select the message you want to use, to open it in the composer. 
  4. After making changes, click 'Send' to send the email.
  5. The templates you originally saved will be available in the Templates folder for future use.

 Steps to Insert saved Templates in Composer:

  1. You can also insert the template content, when drafting a reply/ forward or in an email you are drafting. 
  2. In the email you are composing/ replying, click More Option in the top.
  3. Select Insert Template.
  4. You will see the list of templates with Subject and Preview of the content you have typed in.
  5. Select the relevant Template Subject to insert the Template
  6. The contents in the selected Template will be inserted in the current Message you are composing.