Email Layouts and Views
By default, the emails are listed in the Classic view and the emails open in the Vertical Preview pane. You can customize the behaviour to suit your preferences from the Change View icon in the right corner portion of your inbox.
The Classic layout for email listing is spacious with ample spacing between each email. This view lists fewer emails per page, compared to the Compact view.
However, to view more emails per page, you can switch to the Compact view, which reduces the white space and lists more emails in a single page. In the compact view, the sender's avatar will be displayed. When you click on it, details like the sender's name and email address will be displayed.
In general, the emails in any folder are listed as conversations or as individual emails based on your preferences in the Conversation Settings. In case, you need to change your preferences for individual folders, you can use the conversation view icon on the top right portion of your mailbox.
Using this option, you can set varying preferences for each of your folders based on the requirement.
In the Settings page, you can choose how you would like to view the email. For more instructions on email open behaviour follow this help page. Apart from this, to enhance the flexibility, Zoho Mail provides options to override the primary settings by choosing the open behaviour from the right click options.
To change the open behaviour for a specific email, right click the email and choose either the Open in New Window or the Open in Tab options. Even if you have chosen a different open behaviour in the Settings, you can override it by using the options from the right click menu. You will be able to see the two options other than the one you've chosen in the Settings in the right click menu.
The reply and forward actions will take place in the respective Tab/ Window/ Preview pane as chosen in the Compose Preferences.