Enterprise manufacturing company sees 610% ROI with Zoho One by retiring existing legacy applications and increasing sales productivity by $750,000 annually

Barbara Peck,

Analyst - Nucleus Research.

The thing that drew me to Zoho One is the sum of its parts is greater than the standalone quality of each app. The total collective experience is worth it, otherwise you end up with all these point solutions that don't really connect.

Robert Hudman

Managing Director

The advantage of Zoho One is that instead of looking for all the information in different places, we have everything within one tool.

Moira Russell

International Business Development Manager


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    Case Study

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    "The single most important reason I am a huge fan of Zoho is the ethos and ethics behind the company. I remember being at a Zoho conference and hearing Vijay Sundaram [Zoho's Chief Technology Officer] talk about data. He said 'your data is sacrosanct.' And that really struck a chord with me. The one thing where a good ethos is essential in my eyes is in terms of data privacy and security."

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    "It took me a really long time, almost 10 years, to find a suitable solution to run my entire business. Zoho One works seamlessly for us not only to manage our customer-facing touch points, but also improves our internal processes and communications."

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    "I can customise Zoho One to work the way we work, and not change the way we work just to meet the requirements of the system."

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    "Our customers' and teams' experiences have improved. All the teams are in one space, and they can see what each other are up to—which has been really helpful. We're so much more efficient with Zoho CRM in place than we'd otherwise be."

    Greg SmithCEO, Send Handwritten
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    "Zoho One's practical approach in software design has allowed us to get used to the system quickly"

    Huan LeSenior Data Analyst, RMIT Vietnam
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    "With Zoho One, we've created a system that has made our jobs more efficient. With automated processes, we have become a lot more streamlined. It definitely shows our clients we are organised and professional, and internally, our entire team has visibility and clarity across all of our work."

    Paul FrancisAdmissions Manager, Palladium Private
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    "PartsBaba benefits from all the innovation and enhancements happening in Zoho One.  While PartsBaba would otherwise struggle to transcend geographic boundaries, Zoho One's remote work features allow the company's small team to function across borders without the added cost"

    Sushil SharmaFounder and CEO, PartsBaba
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    "Zoho continues to modify, adapt, grow, and add things to the platform that our business sees value in. It's absolutely been a perfect marriage in terms of the ability to adopt new ideas and new concepts to create an ecosystem of apps that talk to each other and operate within our business."

    Paul GrimesChief Operating Officer, Lubrication Engineers
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    "Zoho has become our admin team, our pseudo accountant, our sales support, our client support system, and an intrinsic part of our business structure. It's like we employed a business solution that actually does the work for us in a lot of instances."

    Stuart GeorgeFounder and Creative Director, CKP Creative
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    "The thing that drew me to Zoho One is the sum of its parts is greater than the standalone quality of each app. The total collective experience is worth it, otherwise you end up with all these point solutions that don't really connect."

    Robert HudmanManaging Director
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    "We've been able to transfer an entire old system onto one single system and build an entire investor's ecosystem"

    Tam AzamHead of Marketing
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    "Adoption of Zoho is now at its highest because they continue to reinforce the value by expanding our usage. Zoho continues to make our jobs easier and as people see that, more people want to use it."

    Bryan DugganWholesale Operations Manager
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    "I don't recall the system ever being down during a single time we needed to use it."

    Firas BeirutiSales Director
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    " We have a happier workforce that is more efficient. We have a better flow of information and that impacts the customer experience of the end user."

    Erick MwangiCEO

    "The flexibility of Zoho One fits any industry, and has all the options any business may need."

    Ziad ArsalanHead of Technology

    "Thanks Zoho for their amazing product; one centre, one place, we are able to connect all the team, and all the requirements."

    Lokesh Kumar VermaManaging Director

    "We came across Zoho and we never looked back. It is straightforward; all data is organized, nothing more, nothing less."

    Omar ElfatatryIT & E-Commerce Director
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    "I liked Zoho One's simple and fair pricing structure. We're a small business but we benefit from a wide range of products that if we were to buy in piecemeal would cost a lot more money" says Darren Burn.

    Darren BurnFounder
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    "Until we found Zoho One, we had trialled applications from other providers that seemed much more difficult to manage, were very rigid, or were hugely expensive. As a fast growing company I don't have money to throw away on expensive IT systems."

    Phil BatesManaging Director and Co-Founder
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    "It's what I would call a truly modern customer experience system. Zoho One has fundamentally changed how we think about what we can do for our clients, and how we service them."

    Dr. Joseph SweeneyAdvisor
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    "Zoho is a corporate-grade tech solution for small businesses. I got used to all that in the corporate world, and so then to come into small business and just have spreadsheets was terrible. Now, I jump on Zoho when I'm overseas and it’s just like I’m in the office."

    Scott TaylorManaging Director
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    It's one platform where you can integrate everything, and everything associates back to a customer account—which makes it amazing!

    Bianca SwanepoelEnterprise Product and Project Fulfillment Manager
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    "It's fully integrated so you can focus on the main game. The main game for me is not sitting in the back end with spaghetti wire looking at my applications and going, 'why aren't these things working together?' My job is to be out there for our clients. It's great to be able to focus on the important activities while the day-to-day runs in the background. 10/10. Love it!"

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    "While HubSpot is a good CRM and marketing tool, I couldn’t see any cost effective bookkeeping system to go with it. I looked at Xero as well, but I'd still need 3rd party tools like Zoom. With each of the different tools I looked at, there was something from the Zoho suite that it didn’t have. And so I thought, 'it’s got everything in one. It's a no brainer.'"

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    "Without Zoho, I'd have so much more reporting to do. I'd be trying to bring in all the different reports from the different applications, as opposed to going into Zoho Analytics and running a main dashboard report from there."

    Amy GrayCorporate Manager and Governance
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    Jolene WoodOwner
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    Avi LevinsonManaging Director
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    Marshal FernandesChief Financial Officer
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    "One of the best things has been strategically replacing other systems. It's allowed us to take a step back and focus on what else we need to do, non-software speaking."

    Birgit RainbirdCo-founder and Office Manager
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    "I don't want to think about what our process would be like without Zoho One. It would be terrible, we are very reliant on it.”

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    "The centre point of it all is Zoho CRM, where all our sales leads are converting through. That's the crux of our business and we link everything with it. As someone comes on board as a client, it connects them to Zoho Projects and adds a project associated with their account."

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    We deployed Zoho One in a couple of weeks and it was user-friendly and quick to adopt. All of a sudden we had the capability to interact with our customers and provide quality engagement proactively.

    Ray DeftereosCEO
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    Enterprise manufacturing company achieves 610% ROI with Zoho One, thanks to modernization of analytics, reporting, and sales capabilities, among others, enabling them to retire existing legacy applications and increase sales productivity by $750,000 annually.

    Barbara PeckAnalyst - Nucleus Research
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    We rely on Zoho completely in all departments of the company. It is also user-friendly.

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    "With the Zoho One suite, we were able to sync all our operations and requirements under one brand. Zoho One fixed our communication gap, and all information is now readily accessible across applications for our members," Ayman said."

    Ayman AlibrahimManaging Director
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    From last financial year to this year, we have doubled our turnover and I can guarantee you that Zoho One has had a major impact on it.

    Ryan BakerDirector

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    Francis JobidonCo-founder - Project Management

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    Janet LivingstonFounder and President

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    "Zoho One is the best thing that's happened to us. Our recruiters average productivity increased from 25 to 40 tasks per day and our clients serving time decreased from average two weeks to four days."

    Mahmoud SalemManaging Director
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    "We especially like working with Zoho because they're always innovating—it's almost like Zoho knows what our business needs before we do and it's changed how we do business completely."

    Karl AlexanderMarketing Director
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    "With Zoho One in place, I was able to work on the business and focus on growth"

    Mike AcquistoOwner
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    "Zoho One, with its unified suite of business apps, has empowered various teams of Leminar and improved their productivity and efficiency."

    Kartik J RavalGeneral Manager

    "With Zoho One, our process has now become data-oriented and we just love it because we can see what we've done and the impact it makes all the way down on the revenue stream."

    Bob SullivanCo-Founder
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    "To us, Zoho One is one source of truth for our business. As a tool, it's a must-have in any business to manage the whole day!"

    Jacqui AttardCEO

    I will recommend Zoho not only because of its integrations but also for making us more efficient and productive.

    Alejandro Gonzalez SalasCEO and Co-Founder

    Before Zoho we used Salesforce. But the intuitive nature of Zoho makes it very easy to work with. Since we use Zoho One, everytime we want another application, we can do so at no extra cost.

    Micha SmitCommercial Director

    I have cursory experience with software like SAP, Oracle, Salesforce, etc. And I can with absolute certainty tell you that Zoho One is the most friendly, most accessible, aside from being inexpensive.

    John HoodOwner

    Zoho One is the cornerstone of our business. With Zoho One I can find everything I am looking for. Their support is top notch. That’s worth more than gold.

    Pascal NoyelAssociate & CEO

    As our processes evolve, so does Zoho One. By customising the system, we are able to customise the company.

    Jake DiReCo-Founder & Acting Vice President

    With Zoho One you never could have dreamt to use these wonderful new features to improve the profitability of your company. But there it is just waiting to be used.

    John LeggOwner

    Zoho One has taken us digitally and it declutters all our work. When all the apps in Zoho One work together, it makes all our processes far easier helping us cater to a larger scale and a bigger cohort.

    Varun MallapragadaSenior Associate Product Line Management

    With minimal resources and time we could implement Zoho to scale from a 2 employee entity to 1500+ Employee Organisation. You can be Startup, Mid Size or an Enterprise, Zoho One is a boon for all.

    Prakarsh GagdaniCEO, 5paisa.com (an IIFL Subsidiary)
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    With the Zoho One suite, we were able to connect 90% of our requirements under one brand with dozens of integrated apps. It saved us time, energy, and resources. Information now travels easily between various departments.

    Stefan RBusiness Development Manager
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    When we went with Salesforce, that’s the most money we spent on software in one day. And we didn’t like it! With Zoho One, we have ten times as many apps, paying just one tenth of what we used to pay.

    Brian AikenFounder
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    Zoho One helped save average of $100,000 annually. Enhanced Accounting and auditing, and improved productivity.

    Nucleus Research
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    "I am a choreographer, I am an artist. I never knew I would be able to become a programmer overnight with Zoho."

    Sarah J. EwingRegistrar and Resident Artist

    Life before Zoho was a lot more time consuming. Now, to get that time back to grow the business is invaluable!

    Violet WarnerOwner
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