Enterprise manufacturing company sees 610% ROI with Zoho One by retiring existing legacy applications and increasing sales productivity by $750,000 annually

Barbara Peck,

Analyst - Nucleus Research.

The thing that drew me to Zoho One is the sum of its parts is greater than the standalone quality of each app. The total collective experience is worth it, otherwise you end up with all these point solutions that don't really connect.

Robert Hudman

Managing Director

The advantage of Zoho One is that instead of looking for all the information in different places, we have everything within one tool.

Moira Russell

International Business Development Manager


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    Bryant Dental

    "We're now automating over 200,000 tasks a month"

    Dr Thomas Hayes-Powell,Operations Director
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    Excellence Driving School

    "Zoho enables me to provide equal opportunities for my team."

    DHEER SHARMASenior Manager Sales & Marketing
    Creative Zone

    "I would 100% recommend Zoho to any organization around the world."

     Spaghetti Agency

    "Spaghetti Agency discover the power of the Zoho One ecosystem to manage processes, data, external communication and teams"

    Todd, Managing Director
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    Black Ox

    "It's quite easy to see a cost saving as a business when we can rationalise from multiple vendors and suppliers to a single solution."

    Richard Thompson,CEO
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    "We're saving £17,000 a year. We're saving that money, but we're also benefiting from product integration"

    Theresa Turner, Director of Marketing & HR
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    "Zoho has transformed the way that we work without a doubt. We are definitely happy that we onboarded Zoho."

    Gerard OliverIT Manager

    "On behalf of the Cyberknight team, I can strongly recommend using Zoho for any type of organization."

    Olesya PavlovaVP Marketing

    "If you have a problem, there's probably a Zoho product or feature that can solve that for you."

    Shaun De KokCheif Technical Officer

    "With Zoho, we have a platform where it's a one-stop shop."

    Lilian MogakaHR Manager

    "If we had to remove Zoho from our organization, I think it's not a stretch of the imagination to think that our business will stop to operate effectively."

    Handrè ConradieSolutions and Product Enablement Lead

    "If we didn't have Zoho now, our workspace would be pretty chaotic, and I think we'd have 24-hour working days."

    Wade Calenborne, Cheif Operating Officer
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    Inspired Business Services

    "We chose Zoho because everything was part of a single ecosystem. We started going deeper into Zoho One because there were so many different apps available to us."

    Sean TakCo-founder, Inspired Business Services
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    Aliens Tattoo

    “Any individual with minimal tech knowledge can easily learn and adapt to Zoho One”

    Sunny BhanushaliCEO of Aliens tattoo
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    Happy Paws Happy Hearts

    "When we were looking for a system and a CRM that could support us, we were looking for something that could help address all of our functions as we scale up. We've been able to iterate with Zoho, and come up with a lot of good technical systems and solutions that can help us in our growth journey."

    Kelly IrelandChief Commercial Officer
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    Get Your Visa

    “You don't need to do something complex like build an API to send an email. With Zoho, we can build and revise our business model every day, as we like. Flexibility—that’s what Zoho gives us.”

    Andrea MichelottiCo-Founder, Get Your Visa
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    Minor Hotel

    "We now have a clear visibility on our team's activities with our business partners. Zoho CRM and the other solutions in Zoho One have also helped us automate our processes after we implemented workflow rules. The systems helps the team send automated email notifications, freeing up the team to focus on relationship building."

    Olga KovshanovaDirector of B2B Digital Sales
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    Liberty security

    "Zoho gave us full reporting that gave me total insight into how everyone was doing. I can look at any activity and really know who is putting in the effort and who is getting results. I can also look at why those people are succeeding to help others improve."

    Taylor WolseyNational Director of Operations, Security Systems and Technology
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    canadian choice windows & doors

    "Canadian Choice Windows & Doors adopts Zoho One to grow their business across Canada."

    Simon PoznerisPresident
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    Davinci Media College

    "When you don't give the right tools to fight a war, then you can't question the outcome. So, we've done that right with Zoho One."

    Arul MoorthyFounder
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    "The ease of business was not there before using Zoho One. I feel Zoho One is better than best-of-breed software."

    Satyan ThukralCEO
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    "Having this entire digital transformation project running has increased our business efficiency by 30%."

    Kushagra SahniChief of staff
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    Light & Glo Designs

    "Changing systems is hard for many businesses. But that's the great thing about Zoho—it's easy to transition. You can't keep everything in your head. Excel is too complex and when you have to migrate to a new system, that's what holds people back."

    Suji SanjeevanCo-Founder
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    Realise Business

    “As the CEO, I can open up the dashboard and see how many opportunities we have in the business, the progress of each, and which ones are most likely to convert this month. It’s had a huge impact for me because I don't have to go around asking people or wait for reports. I can get that data live, anytime I want it."

    Jacqui AttardCEO
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    The Stella Way

    "Compared to the disconnected apps I was using before, I've found Zoho One to be very intuitive and easy to use."

    Kat SorbelloFounder
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    ABA Advisors created a custom end-to-end solution in Zoho One and saw 100% adoption, 150% increase in productivity, and 35% increase in production.

    Robert CraigChief Operating Officer
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    Sales engagement advisor fosters relationships and improves customer experience on Zoho One.

    Anders BoulangerFounder and CEO
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    Zoho is embedded in so many different parts of the business that it truly does act as the sole operating system of our company, we’ve been able to expand and handle so much more.

    Saru SaadehFounder and CEO
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    Case Study

    "We now have clear oversight around all our contacts, their history, their emails, purchase history, which events they’ve attended and how many donations they’ve made. It’s an endless list and it’s so important for us to understand that journey. And it's all auto-collated in one place for us so we don't have to go searching through thousands of spreadsheets or thousands of tabs in a spreadsheet."

    Casey LyonsCo-founder
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    "It's a one-stop shop, really. CRM is the core hub for our data, but then we integrate that with Zoho Campaigns for EDMS so we can exactly see which email someone has received and all the data associated with that. Having Desk has been extremely helpful, too. It's just the integration of all of the different apps, and having one place to look at all that data. If we didn’t have that, our data would be everywhere. It would be quite chaotic and not efficient at all."

    Stoewie van den BulkCo-founder
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    "With Zoho One we're able to understand more about our business than we ever did before."

    Kyle BarrVP of Franchise Operations
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    "At the end of the day, my clients judge me based on how successfully I can get them in front of their ideal clients. And Zoho CRM is allowing me to do that far more productively, efficiently, and in a more targeted manner than I was ever able to do previously. I just see the satisfaction in my clients. That's awesome!"

    Paul KennedyFounder and Principal
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    "Before Zoho came into the picture, things were very labour - intensive and could go wrong quickly. Today, I'm miles ahead of where I would have been otherwise."

    Robyn HewsonFounder
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    "We love our Zoho implementation. It has everything we need to scale up our processes as the business grows."

    Greg SzaboCo-founder and Operations Manager
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    "The single most important reason I am a huge fan of Zoho is the ethos and ethics behind the company. I remember being at a Zoho conference and hearing Vijay Sundaram [Zoho's Chief Technology Officer] talk about data. He said 'your data is sacrosanct.' And that really struck a chord with me. The one thing where a good ethos is essential in my eyes is in terms of data privacy and security."

    Marc CharetteManaging Director
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    "It took me a really long time, almost 10 years, to find a suitable solution to run my entire business. Zoho One works seamlessly for us not only to manage our customer-facing touch points, but also improves our internal processes and communications."

    Anusorn LovichitManaging Director
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    "I can customise Zoho One to work the way we work, and not change the way we work just to meet the requirements of the system."

    Greg SzaboOperations Manager, Stark Medical
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    "Our customers' and teams' experiences have improved. All the teams are in one space, and they can see what each other are up to—which has been really helpful. We're so much more efficient with Zoho CRM in place than we'd otherwise be."

    Greg SmithCEO, Send Handwritten
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    "Zoho One's practical approach in software design has allowed us to get used to the system quickly"

    Huan LeSenior Data Analyst, RMIT Vietnam
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    "With Zoho One, we've created a system that has made our jobs more efficient. With automated processes, we have become a lot more streamlined. It definitely shows our clients we are organised and professional, and internally, our entire team has visibility and clarity across all of our work."

    Paul FrancisAdmissions Manager, Palladium Private
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    "PartsBaba benefits from all the innovation and enhancements happening in Zoho One.  While PartsBaba would otherwise struggle to transcend geographic boundaries, Zoho One's remote work features allow the company's small team to function across borders without the added cost"

    Sushil SharmaFounder and CEO, PartsBaba
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    "Zoho continues to modify, adapt, grow, and add things to the platform that our business sees value in. It's absolutely been a perfect marriage in terms of the ability to adopt new ideas and new concepts to create an ecosystem of apps that talk to each other and operate within our business."

    Paul GrimesChief Operating Officer, Lubrication Engineers
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    "Zoho has become our admin team, our pseudo accountant, our sales support, our client support system, and an intrinsic part of our business structure. It's like we employed a business solution that actually does the work for us in a lot of instances."

    Stuart GeorgeFounder and Creative Director, CKP Creative
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    "The thing that drew me to Zoho One is the sum of its parts is greater than the standalone quality of each app. The total collective experience is worth it, otherwise you end up with all these point solutions that don't really connect."

    Robert HudmanManaging Director
    Read more
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    "Adoption of Zoho is now at its highest because they continue to reinforce the value by expanding our usage. Zoho continues to make our jobs easier and as people see that, more people want to use it."

    Bryan DugganWholesale Operations Manager
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    "I don't recall the system ever being down during a single time we needed to use it."

    Firas BeirutiSales Director
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    " We have a happier workforce that is more efficient. We have a better flow of information and that impacts the customer experience of the end user."

    Erick MwangiCEO

    "The flexibility of Zoho One fits any industry, and has all the options any business may need."

    Ziad ArsalanHead of Technology

    "Thanks Zoho for their amazing product; one centre, one place, we are able to connect all the team, and all the requirements."

    Lokesh Kumar VermaManaging Director

    "We came across Zoho and we never looked back. It is straightforward; all data is organized, nothing more, nothing less."

    Omar ElfatatryIT & E-Commerce Director
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    "I liked Zoho One's simple and fair pricing structure. We're a small business but we benefit from a wide range of products that if we were to buy in piecemeal would cost a lot more money" says Darren Burn.

    Darren BurnFounder
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    "Until we found Zoho One, we had trialled applications from other providers that seemed much more difficult to manage, were very rigid, or were hugely expensive. As a fast growing company I don't have money to throw away on expensive IT systems."

    Phil BatesManaging Director and Co-Founder
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    "It's what I would call a truly modern customer experience system. Zoho One has fundamentally changed how we think about what we can do for our clients, and how we service them."

    Dr. Joseph SweeneyAdvisor
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    "Zoho is a corporate-grade tech solution for small businesses. I got used to all that in the corporate world, and so then to come into small business and just have spreadsheets was terrible. Now, I jump on Zoho when I'm overseas and it’s just like I’m in the office."

    Scott TaylorManaging Director
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    It's one platform where you can integrate everything, and everything associates back to a customer account—which makes it amazing!

    Bianca SwanepoelEnterprise Product and Project Fulfillment Manager
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    "It's fully integrated so you can focus on the main game. The main game for me is not sitting in the back end with spaghetti wire looking at my applications and going, 'why aren't these things working together?' My job is to be out there for our clients. It's great to be able to focus on the important activities while the day-to-day runs in the background. 10/10. Love it!"

    Ray TrevisanFounder, OTG Capital
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    "While HubSpot is a good CRM and marketing tool, I couldn’t see any cost effective bookkeeping system to go with it. I looked at Xero as well, but I'd still need 3rd party tools like Zoom. With each of the different tools I looked at, there was something from the Zoho suite that it didn’t have. And so I thought, 'it’s got everything in one. It's a no brainer.'"

    Sarah DowerFounder, SGD Body & Beauty
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    "Without Zoho, I'd have so much more reporting to do. I'd be trying to bring in all the different reports from the different applications, as opposed to going into Zoho Analytics and running a main dashboard report from there."

    Amy GrayCorporate Manager and Governance
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    Earlier everything was everywhere, but now everything is centralized. If we want to retrieve anything, it is available in one platform.

    Xavier TanCo-Founder Heroes of Digital
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    Overall, we have found Zoho One is powerful, as all the apps we need are unified on one platform, which has saved time and streamlined our business operations for a very attractive price.

    Jolene WoodOwner
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    With Zoho One and our API integrations, our clerical errors dropped by 97% and our customer satisfaction increased by over 40%. Our employee happiness also increased by 40%

    Avi LevinsonManaging Director
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    I recommend this product to any business, small or large enterprise. It's easy to use, easy to implement, and easy to maintain for people with zero technical expertise.

    Terisa PhollHead of Marketing
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    Zoho One has made working remotely a breeze for every team at COURE, through easily accessible apps that allow everyone to stay up to date on all activities and client information.

    Uche OnwudiweMD/CEO
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    "Most of our employees hadn’t been through such a huge change, and it was a massive learning experience for them. Zoho allowed us to use a trial version of Zoho CRM extensively. We had their technical support team behind us to help our employees troubleshoot the platform. That was the differentiating factor for Suzlon Australia to go with Zoho."

    Marshal FernandesChief Financial Officer
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    "One of the best things has been strategically replacing other systems. It's allowed us to take a step back and focus on what else we need to do, non-software speaking."

    Birgit RainbirdCo-founder and Office Manager
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    "I don't want to think about what our process would be like without Zoho One. It would be terrible, we are very reliant on it.”

    Adrian FlemingGlobal Director of Sales
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    "The centre point of it all is Zoho CRM, where all our sales leads are converting through. That's the crux of our business and we link everything with it. As someone comes on board as a client, it connects them to Zoho Projects and adds a project associated with their account."

    Jarrayd ApeltOperations Manager
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    We deployed Zoho One in a couple of weeks and it was user-friendly and quick to adopt. All of a sudden we had the capability to interact with our customers and provide quality engagement proactively.

    Ray DeftereosCEO
    Case Study

    Enterprise manufacturing company achieves 610% ROI with Zoho One, thanks to modernization of analytics, reporting, and sales capabilities, among others, enabling them to retire existing legacy applications and increase sales productivity by $750,000 annually.

    Barbara PeckAnalyst - Nucleus Research
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    We rely on Zoho completely in all departments of the company. It is also user-friendly.

    Ahmed SabryCEO

    Zoho One had all the features we wanted at a far more affordable price, and the best thing is the simplicity of having everything in one place.

    James TaggCEO and Co-Founder
    Case Study

    "Zoho One has saved us time, effort and large amounts of money by providing us with easy to deploy, scalable solutions that continue to offer extra functionality day by day."

    Andy TrimmerHead of Technology
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    Case Study

    "Since deploying the Zoho One suite, principals at Rahi Systems are experiencing a more collaborative, and client-centric culture. Zoho One enabled Rahi Systems to expand its ability to deliver more data solutions globally."

    Barbara PeckAnalyst - Nucleus Research
    Read more
    Case Study

    "With the Zoho One suite, we were able to sync all our operations and requirements under one brand. Zoho One fixed our communication gap, and all information is now readily accessible across applications for our members," Ayman said."

    Ayman AlibrahimManaging Director
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    From last financial year to this year, we have doubled our turnover and I can guarantee you that Zoho One has had a major impact on it.

    Ryan BakerDirector

    We were losing so much time being on two or three platforms. Being on Zoho One helped us scale way, way faster.

    Francis JobidonCo-founder - Project Management

    There doesn't exist another platform as robust and versatile as Zoho One. It has centralized the data and operations of nearly our entire company.

    Janet LivingstonFounder and President
    Case Study

    "Zoho One is the best thing that's happened to us. Our recruiters average productivity increased from 25 to 40 tasks per day and our clients serving time decreased from average two weeks to four days."

    Mahmoud SalemManaging Director
    Read more
    Case Study

    "We especially like working with Zoho because they're always innovating—it's almost like Zoho knows what our business needs before we do and it's changed how we do business completely."

    Karl AlexanderMarketing Director
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    Case Study

    "With Zoho One in place, I was able to work on the business and focus on growth"

    Mike AcquistoOwner
    Read more

    "Zoho One, with its unified suite of business apps, has empowered various teams of Leminar and improved their productivity and efficiency."

    Kartik J RavalGeneral Manager

    "With Zoho One, our process has now become data-oriented and we just love it because we can see what we've done and the impact it makes all the way down on the revenue stream."

    Bob SullivanCo-Founder
    Read more

    "To us, Zoho One is one source of truth for our business. As a tool, it's a must-have in any business to manage the whole day!"

    Jacqui AttardCEO

    I will recommend Zoho not only because of its integrations but also for making us more efficient and productive.

    Alejandro Gonzalez SalasCEO and Co-Founder

    Before Zoho we used Salesforce. But the intuitive nature of Zoho makes it very easy to work with. Since we use Zoho One, everytime we want another application, we can do so at no extra cost.

    Micha SmitCommercial Director

    I have cursory experience with software like SAP, Oracle, Salesforce, etc. And I can with absolute certainty tell you that Zoho One is the most friendly, most accessible, aside from being inexpensive.

    John Hood

    Zoho One is the cornerstone of our business. With Zoho One I can find everything I am looking for. Their support is top notch. That’s worth more than gold.

    Pascal NoyelAssociate & CEO

    As our processes evolve, so does Zoho One. By customising the system, we are able to customise the company.

    Jake DiReCo-Founder & Acting Vice President

    With Zoho One you never could have dreamt to use these wonderful new features to improve the profitability of your company. But there it is just waiting to be used.

    John LeggOwner

    Zoho One has taken us digitally and it declutters all our work. When all the apps in Zoho One work together, it makes all our processes far easier helping us cater to a larger scale and a bigger cohort.

    Varun MallapragadaSenior Associate Product Line Management

    With minimal resources and time we could implement Zoho to scale from a 2 employee entity to 1500+ Employee Organisation. You can be Startup, Mid Size or an Enterprise, Zoho One is a boon for all.

    Prakarsh GagdaniCEO, 5paisa.com (an IIFL Subsidiary)
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    With the Zoho One suite, we were able to connect 90% of our requirements under one brand with dozens of integrated apps. It saved us time, energy, and resources. Information now travels easily between various departments.

    Stefan RBusiness Development Manager
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    When we went with Salesforce, that’s the most money we spent on software in one day. And we didn’t like it! With Zoho One, we have ten times as many apps, paying just one tenth of what we used to pay.

    Brian AikenFounder

    "I am a choreographer, I am an artist. I never knew I would be able to become a programmer overnight with Zoho."

    Sarah J. EwingRegistrar and Resident Artist

    Life before Zoho was a lot more time consuming. Now, to get that time back to grow the business is invaluable!

    Violet WarnerOwner
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