Enterprise manufacturing company sees 610% ROI with Zoho One by retiring existing legacy applications and increasing sales productivity by $750,000 annually
Barbara Peck,
Analyst - Nucleus Research.
The thing that drew me to Zoho One is the sum of its parts is greater than the standalone quality of each app. The total collective experience is worth it, otherwise you end up with all these point solutions that don't really connect.
Robert Hudman
Managing Director
Businesses Worldwide
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"We were using several different systems that didn’t communicate with each other, which created some challenges. Recognising an opportunity for improvement, we decided to implement a CRM that could consolidate many of the functions of our existing apps. This allowed us to streamline our processes, eliminate unnecessary tools, and integrate everything into one platform, resulting in significant efficiency gains."
"Zoho has really enabled people to start thinking out the box and start to do them quicker, better, faster, and in more excellent ways."
"When we made the transition to Zoho One, honestly, we really felt it was a lifesaver, much easier than we expected."
"The great thing with Zoho is that it can be tailored to what you do and how you use."
"Zoho, In three words, is a "business growth system"."
"The long-term impact of using Zoho One is to give us consistency. I would say this one is like a switchblade for any startup."
"Zoho gave us the possibility to expand to modify modules for all our needs by ourselves."
"Zoho can be as simple as it is, and can be as complicated as it needs to be."
"I would say we've grown about 200-300% from whatever it is we started with."
"Bad data is what really makes a bad day, and Zoho has given us an ability to have really reliable data, which has given us a lot of opportunities to not only grow, but expand into new growth areas faster with more precision and more accuracy."
"One of the best uses of Zoho is a segmented approach to customers."
"We have chosen for a very broad functionality at very low costs."
"Step by step, application by application. In this way we went through the process quite flawlessly."
"With Zoho One you can choose between a standard or a tailored solution, and that's a very powerful feature."
"We want to use as few systems as possible to offer the biggest variation in mobility. I think Zoho is a good solution for this."
"Zoho has all the modules we need, plus Creator."
"Each quarter we look at new Zoho apps internally and determine the added value for the end users."
"All improvements in customer growth and customer satisfaction we have made all stem from working with Zoho."
"Zoho is going to be a critical tool for our company's future."
"Using the Zoho One suite, we can focus all our efforts in one place."
"Truly, there is no limitation when it comes to Zoho."
"Zoho Desk has reduced our average response time from 6 hours to 10 minutes."
"Zoho has enabled us to significantly reduce the admin burden so that people can focus on patient care."
"After implementing Zoho CRM, we closed 15% more enquiries."
"Our payroll calculation went from an average ten-day cycle to a two-day cycle, thanks to Zoho."
"Without Zoho One, we couldn't have been the massive company we are now."
"With Zoho One we are more in control of our data. It is versatile, life changing, and transformational"
"If I have to describe Zoho in three words, it would be user-friendly, upscaling and cost effective"
"You don't need any other software except what Zoho offers"
"One Line - "Zoho continues to remain a part of us and it rightly fits our journey"
"I would 100% recommend Zoho to any organization around the world."
"Zoho has transformed the way that we work without a doubt. We are definitely happy that we onboarded Zoho."
"If you have a problem, there's probably a Zoho product or feature that can solve that for you."
"If we had to remove Zoho from our organization, I think it's not a stretch of the imagination to think that our business will stop to operate effectively."
"If we didn't have Zoho now, our workspace would be pretty chaotic, and I think we'd have 24-hour working days."
"When we were looking for a system and a CRM that could support us, we were looking for something that could help address all of our functions as we scale up. We've been able to iterate with Zoho, and come up with a lot of good technical systems and solutions that can help us in our growth journey."
"We now have a clear visibility on our team's activities with our business partners. Zoho CRM and the other solutions in Zoho One have also helped us automate our processes after we implemented workflow rules. The systems helps the team send automated email notifications, freeing up the team to focus on relationship building."
"Zoho gave us full reporting that gave me total insight into how everyone was doing. I can look at any activity and really know who is putting in the effort and who is getting results. I can also look at why those people are succeeding to help others improve."
“As the CEO, I can open up the dashboard and see how many opportunities we have in the business, the progress of each, and which ones are most likely to convert this month. It’s had a huge impact for me because I don't have to go around asking people or wait for reports. I can get that data live, anytime I want it."
"We now have clear oversight around all our contacts, their history, their emails, purchase history, which events they’ve attended and how many donations they’ve made. It’s an endless list and it’s so important for us to understand that journey. And it's all auto-collated in one place for us so we don't have to go searching through thousands of spreadsheets or thousands of tabs in a spreadsheet."
"It's a one-stop shop, really. CRM is the core hub for our data, but then we integrate that with Zoho Campaigns for EDMS so we can exactly see which email someone has received and all the data associated with that. Having Desk has been extremely helpful, too. It's just the integration of all of the different apps, and having one place to look at all that data. If we didn’t have that, our data would be everywhere. It would be quite chaotic and not efficient at all."
"At the end of the day, my clients judge me based on how successfully I can get them in front of their ideal clients. And Zoho CRM is allowing me to do that far more productively, efficiently, and in a more targeted manner than I was ever able to do previously. I just see the satisfaction in my clients. That's awesome!"
"The single most important reason I am a huge fan of Zoho is the ethos and ethics behind the company. I remember being at a Zoho conference and hearing Vijay Sundaram [Zoho's Chief Technology Officer] talk about data. He said 'your data is sacrosanct.' And that really struck a chord with me. The one thing where a good ethos is essential in my eyes is in terms of data privacy and security."
"With Zoho One, we've created a system that has made our jobs more efficient. With automated processes, we have become a lot more streamlined. It definitely shows our clients we are organised and professional, and internally, our entire team has visibility and clarity across all of our work."
"PartsBaba benefits from all the innovation and enhancements happening in Zoho One. While PartsBaba would otherwise struggle to transcend geographic boundaries, Zoho One's remote work features allow the company's small team to function across borders without the added cost"
"Zoho continues to modify, adapt, grow, and add things to the platform that our business sees value in. It's absolutely been a perfect marriage in terms of the ability to adopt new ideas and new concepts to create an ecosystem of apps that talk to each other and operate within our business."
"Zoho has become our admin team, our pseudo accountant, our sales support, our client support system, and an intrinsic part of our business structure. It's like we employed a business solution that actually does the work for us in a lot of instances."
"I don't recall the system ever being down during a single time we needed to use it."
" We have a happier workforce that is more efficient. We have a better flow of information and that impacts the customer experience of the end user."
"The flexibility of Zoho One fits any industry, and has all the options any business may need."
"Thanks Zoho for their amazing product; one centre, one place, we are able to connect all the team, and all the requirements."
"We came across Zoho and we never looked back. It is straightforward; all data is organized, nothing more, nothing less."
It's one platform where you can integrate everything, and everything associates back to a customer account—which makes it amazing!
"It's fully integrated so you can focus on the main game. The main game for me is not sitting in the back end with spaghetti wire looking at my applications and going, 'why aren't these things working together?' My job is to be out there for our clients. It's great to be able to focus on the important activities while the day-to-day runs in the background. 10/10. Love it!"
"While HubSpot is a good CRM and marketing tool, I couldn’t see any cost effective bookkeeping system to go with it. I looked at Xero as well, but I'd still need 3rd party tools like Zoom. With each of the different tools I looked at, there was something from the Zoho suite that it didn’t have. And so I thought, 'it’s got everything in one. It's a no brainer.'"
I recommend this product to any business, small or large enterprise. It's easy to use, easy to implement, and easy to maintain for people with zero technical expertise.
"The centre point of it all is Zoho CRM, where all our sales leads are converting through. That's the crux of our business and we link everything with it. As someone comes on board as a client, it connects them to Zoho Projects and adds a project associated with their account."
We deployed Zoho One in a couple of weeks and it was user-friendly and quick to adopt. All of a sudden we had the capability to interact with our customers and provide quality engagement proactively.
We rely on Zoho completely in all departments of the company. It is also user-friendly.
Zoho One had all the features we wanted at a far more affordable price, and the best thing is the simplicity of having everything in one place.
From last financial year to this year, we have doubled our turnover and I can guarantee you that Zoho One has had a major impact on it.
We were losing so much time being on two or three platforms. Being on Zoho One helped us scale way, way faster.
There doesn't exist another platform as robust and versatile as Zoho One. It has centralized the data and operations of nearly our entire company.
"Zoho One, with its unified suite of business apps, has empowered various teams of Leminar and improved their productivity and efficiency."
"To us, Zoho One is one source of truth for our business. As a tool, it's a must-have in any business to manage the whole day!"
I will recommend Zoho not only because of its integrations but also for making us more efficient and productive.
I have cursory experience with software like SAP, Oracle, Salesforce, etc. And I can with absolute certainty tell you that Zoho One is the most friendly, most accessible, aside from being inexpensive.
Zoho One is the cornerstone of our business. With Zoho One I can find everything I am looking for. Their support is top notch. That’s worth more than gold.
As our processes evolve, so does Zoho One. By customising the system, we are able to customise the company.
With Zoho One you never could have dreamt to use these wonderful new features to improve the profitability of your company. But there it is just waiting to be used.
Zoho One has taken us digitally and it declutters all our work. When all the apps in Zoho One work together, it makes all our processes far easier helping us cater to a larger scale and a bigger cohort.
With minimal resources and time we could implement Zoho to scale from a 2 employee entity to 1500+ Employee Organisation. You can be Startup, Mid Size or an Enterprise, Zoho One is a boon for all.
With the Zoho One suite, we were able to connect 90% of our requirements under one brand with dozens of integrated apps. It saved us time, energy, and resources. Information now travels easily between various departments.
When we went with Salesforce, that’s the most money we spent on software in one day. And we didn’t like it! With Zoho One, we have ten times as many apps, paying just one tenth of what we used to pay.
"I am a choreographer, I am an artist. I never knew I would be able to become a programmer overnight with Zoho."
