I don't recall the system ever being down during a single time we needed to use it.
Firas Beiruti, the Sales Director at ZMR and a Value Added Distributor for security and safety systems, explains how Zoho solved their business's challenges. These obstacles included high ERP costs, ensuring servers were well maintained, and managing frequent upgrades. Since Zoho offers a complete, cloud-based ERP system that is easy to navigate, Zoho provided a solution to these technical challenges. In addition, during a comparative analysis done by Beiruti between Zoho One and Microsoft Dynamics, it became apparent that Zoho was more cost-effective without compromising the efficiency of the end product.
Beiruti states that the most positive impact Zoho One had on his company was "the time it saved, its ability to reduce the effort required to manage various aspects of the business, and the overall increased efficiency gained." He continued by saying, "what I value most is the high availability rates Zoho provides. I don't recall the system ever being down during a single time we needed to use it. Being readily available is key in today's agile business environment, and it satisfies our customers' expectations of being reliable and connected."
Lastly, privacy and security are considered critical for ZMR's business model, and Beiruti confirmed that "Zoho has successfully managed to maintain the highest standard and security using the latest authentication technology."