Customizing the Chat Window Appearance

You can do the following customizations to your chat window:

• Choose the appearance of the chat window according to website needs.
• Hand-pick a color of your choice for the chat window that suits your website.
• Display your company logo in the chat window.
• Show the profile picture of the operator while connecting with the visitor on chat.
• Redesign the window appearance completely with your Custom CSS File.

Where do I Customize the Appearance of the Live Chat Window?

• In Settings > Websites > Website Name, choose Live chat widget.
• Then, navigate to Chat Window > Appearance, and customize the default window according to your needs.

Where do I Customize the Appearance of the Proactive Chat Window?

• In Settings > Websites > Website Name, choose Visitor Tracking.
• Then, navigate to Chat Window > Appearance, and customize the default window according to your needs.

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