Customize Appearance

Customizing the Chat Window Appearance

You can do the following customizations to your chat window:

Where do I Customize the Appearance of the Live Chat Window?

  • In Settings -> Websites -> Website Name, choose Live chat widget.
  • Then, navigate to Chat Window -> Appearance, and customize the default window according to your needs.

Where do I Customize the Appearance of the Proactive Chat Window?

  • In Settings -> Websites -> Website Name, choose Visitor Tracking.
  • Then, navigate to Chat Window -> Appearance, and customize the default window according to your needs.

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