Customization and Settings
Zoho SalesIQ is all about making your customers feel comfortable. Comfortable enough to reach out and connect with you right from your websites. We realize how important it is for your SalesIQ software to blend in smoothly with the rest of your brand. So we make it easy to customize every customer facing aspect of your Zoho SalesIQ.
You can learn how to customize the chat widget embedded on your website and also to customize your Zoho SalesIQ portal settings in this section.
Adding Users to your Zoho SalesIQ
Change the User Role
Associate User to Department
Choosing User Language
User Performance Report
Internal User Chat History
Add a new department
Managing and Adding Users to your Department
Department Based Email Settings
View and Edit the Configured Department
Disable and Enable the Configured Departments
Block Spammers IP Address
How to Set Business Hours?
Transferring Chats to other Users and Departments
- How to add a new Web Embed?
- What are the types of Web Embeds?
- Is it possible to customize the web embed's display message?
- What are the available user roles?
- How to add a new department?
- How to block the spammers Ip address?
- How to set business hours?
- Is it possible to transfer the ongoing chat to other users?
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