Choose the Appearance of the chat window
- In Settings -> Websites -> Website Name, choose Live chat widget.
- Then, navigate to Chat Window -> Appearance, and customize the default window according to your needs.
- In Customize the chat window appearance, choose a chat window from the options. You can have an instant chat window preview on the right side of the screen.
- Also, click on the View live chat widget on your website option from the bottom of the preview window, and check if the widget suits the website design.