Domain verification guide for popular DNS providers

When you set up your domain in the Zoho Mail Admin Console, verifying domain ownership is a mandatory step in the onboarding process. This verification confirms that you are the legitimate owner or administrator of the domain, allowing you to create professional, custom email addresses for your organization. Without completing this step, your domain cannot be activated for use with Zoho Mail, and email services will remain unavailable to your users. 

To verify your domain, Zoho Mail provides three methods: 

• TXT record
• CNAME record
• HTML file upload. 

While most DNS providers support both TXT and CNAME options, the HTML file upload method requires access to your domain's web server and can serve as an alternative if you are unable to modify your DNS records.

Prerequisites

Before following the registrar-specific instructions, ensure that you have the following details ready:

• The unique TXT or CNAME verification value generated from your Zoho Mail Admin Console. To retrieve this, log in to your Zoho Mail Admin Console, navigate to the Domains section, select the domain you want to verify, and copy the verification value from the Verify Domain Ownership section.
• Login credentials for your DNS provider's account.
• Access and permission to edit the DNS records of your domain.

Domain verification steps for popular DNS providers

Select your DNS provider from the list below to view provider-specific verification instructions:

• GoDaddy
• Cloudflare
• 1 and 1
• BigRock
• Enom
• Euro DNS
• Cpanel DNS
• Google Domains
• Hostgator (cPanel)
• Bluehost
• Squarespace
• Wordpress
• Wix
• Name.com
• Namecheap
• Network Solutions
• Yahoo
• Register.com
• Shopify
• Melbourne IT
• Crazy Domains
• BigCommerce

If your DNS provider is not listed above, refer to your provider's documentation to locate the DNS settings page and add the TXT or CNAME record provided in your Zoho Mail Admin Console. The steps may differ slightly depending on your provider's interface, but the verification values and record format remain the same. 

Once you have added the record, return to the Admin Console and click Verify to complete the domain verification. You can also reach out to your DNS provider's support team for guidance on adding TXT or CNAME records.