Zoho Mail Control Panel - Help

Bluehost - Add CNAME Records for Verification

If your domain's DNS is hosted with Bluehost, follow the instructions below to add the CNAME and verify the domain.  

  1. Login to your Bluehost domains account.
  2. Select the Domain Manager tab to manage domains.
  3. Under the domains, select the checkbox in the domain to view the DNS Settings of the domain.
  4. In the right tab, click the Manage DNS Records link.
  5. Under Add DNS Record section, specify the Host Record as the code generated in Zoho zb********* (Ex: zb12345678).
  6. Specify the TTL to the minimum possible value for a quick verification.
  7. In the Type Drop down, select CNAME from the list.
  8. In the Points to field, specify domain.zoho.com
  9. Select Add Record
  10. The added record will be listed under CNAME (Alias) section.

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail Control Panel and click Verify. Once your domain is verified, you can start adding users and creating mail accounts.

Update MX Records to receive emails: Bluehost

If your DNS manager is hosted with Bluehost, follow the below instructions to change the MX Records of your domain and receive emails.

  1. Login to your Bluehost domains account.
  2. Select the Domain Manager tab to manage domains.
  3. Under the domains, select the checkbox in the domain to view the DNS Settings of the domain.
  4. In the right tab, click the Manage DNS Records link.
  5. Select 'Add DNS Records' link for adding the records. 
  6. Select MX from the Type drop down for adding MX records. 
  7. Provide Host record as @, Points to as mx.zoho.com and priority as 10
  8. Select Add Record and follow the steps again to add the other MX record. 
  9. Provide Host record as @, Points to as mx2.zoho.com and priority as 20.

The MX values given above are based on the generic configuration information. For more specific configuration particular for your domain refer this section in the Admin Control Panel.

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