One and One DNS Manager - DNS Information Update

1 & 1 DNS Manager - Add CNAME Records for Verification

If your domain is hosted with 1 and 1 follow the below steps to add a CNAME and verify the domain.

  1. Login to your IONOS or 1 and 1 account. 
  2. Go to your Domains overview section
  3. Navigate to the domain you want to verify with Zoho, and click on the Settings icon under Actions.
  4. Click Domains to launch Domain Overview.
  5. Select DNS and click ADD RECORD.
  6. Select CNAME as Record Type.
  7. Specify the Host Name as the code (Zb code) generated in your Zoho domain verification page (Example: zb12345678).
  8. Specify zmverify.zoho.com, in the Point To field.
  9. After setting the desired TTL, click Save.

Note:

In case you are not able to add the CNAME Record directly. Create a subdomain with the Zb code generated in your Zoho domain verification page. And then, add CNAME with zmverify.zoho.com, in the Point To field by editing it's DNS settings.

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail Control Panel and click Verify. Once your domain is verified, you can start adding users and creating mail accounts.

Update MX records to receive emails: 1 & 1

If your DNS is hosted with 1 and 1 follow the below steps to change the MX Records of the domain to start receiving emails.

  1. Login to your IONOS or 1 and 1 account
  2. Select Domains and SSL.
  3. Navigate to the domain you want to configure MX records, and click on the Settings icon under Actions.
  4. Click Domains to launch Domain Overview.
  5. Select DNS and click ADD RECORD.
  6. Select MX as Record Type.
  7. Enter @ as Hostname, specify mx.zoho.com in the Points to field, and set Priority to 10.
  8. After setting the desired TTL, click Save.
  9. Add a new record, with @ as Hostname, mx2.zoho.com in the Points to field, and Priority set to 20. Set TTL, and then click Save.
  10. Add a third record, with @ as Hostname, mx3.zoho.com in the Points to field, and Priority set to 50. Set TTL, and then click Save.

You have now configured MX records. Make sure the above three are the only MX records configured and delete others. The MX values given above are based on the generic configuration information. For more specific configuration particular for your domain refer this section in the Admin Control Panel.

One-click Verification:

Instead of the manual verification, you can also verify your 1 & 1 domain and configure the domain's MX Records in few simple steps.

Once you reach the Domain Verification step, select the One-click Verification option, login to your DNS provider and authenticate your Zoho Mail account to use your DNS provider. Follow the below steps to verify your 1 & 1 domain in a single step:

  1. Select One-click Verification from the dropdown in the Domain Verification page, and click Proceed.
  2. Enter the password to your domain provider account and click Sign In.
  3. Click Allow in the next step to provide permission for Zoho Mail to access your domain account.

Once, you've granted access, your domain will be verified in Zoho Mail.

Further, to configure the MX, SPF and DKIM records, once you reach the MX configuration step in the setup process, click Proceed. Since you have already logged into your 1 & 1 domain during the domain verification process, the setup will be complete.

You have now added the MX Records for your domain successfully. The MX records will be effective as per the TTL time of the domain. You can check the MX records of the domain using Zoho's MX checker tool

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