Google Domains - CNAME verification and MX configuration

DNS Record Configuration for Google Domains

Zoho Mail provides multiple options to verify your domain ownership and configure email delivery in Google Domains.

Google Domains - Add TXT Records for Verification

If your domain is hosted with Google Domains, follow the below steps to add a TXT Record in your Google Domains DNS for verification.

  1. Go to your Google Domains page
    • If you are logged in to your Google Account, proceed to the next step. If not, log in to your Google Account by clicking Sign In.
  2. If you manage only one domain in your Google Domains account, you will be directly taken to that domain's page. In case you manage multiple domains, click Manage next to the domain you would like to add a TXT record to.
  3. Using the left panel, navigate to DNS.
  4. In the DNS section, navigate to Resource records and click Custom records.
  5. If you haven't added any records to your domain, you can proceed with the next step. If you have DNS records added to your domain, click Manage custom records and click Create new record.
  6. Enter the details for your TXT record. 
    • In the Host field, enter 
    • In the TXT Value field, enter the TXT value generated in the Zoho Mail Admin Console
    • In the TTL field, enter 3600 seconds
  7. Click the Add button.
  8. Now come back to mailadmin.zoho.com page and click 'Verify by TXT'.
  9. If the DNS information is correctly propagated, the domain will be verified. You can proceed with the next steps to create user accounts. 

Google Domains - Add CNAME Records for Verification

If your domain is hosted with Google Domains, follow the below steps to add a CNAME Record in your Google Domains DNS for verification.

  1. Go to your Google Domains page
    • If you are logged in to your Google Account, proceed to the next step. If not, log in to your Google Account by clicking Sign In.
  2. If you manage only one domain in your Google Domains account, you will be directly taken to that domain's page. In case you manage multiple domains, click Manage next to the domain you would like to add a CNAME record to.
  3. Using the left panel, navigate to DNS.
  4. In the DNS section, navigate to Resource records and click Custom records.
  5. If you haven't added any records to your domain, you can proceed with the next step. If you have DNS records added to your domain, click Manage custom records and click Create new record.
  6. In the Host name field, enter the unique code generated in your Zoho's domain verification page (Example: zb12345678).
  7. Select the Type as CNAME from the drop-down list.
  8. Enter the TTL as 3600 (1 hour).
  9. In the Data field, enter the value from the CNAME Value/ Points To/ Destination field of your Zoho Mail Admin Console.
  10. Once done, click Save.

Note:

Check your Zoho's domain verification page for the values of Host name and Data (Value). These values are unique to your domain.

You have now added the CNAME successfully. You may have to wait for at least two hours for the changes to take effect in the DNS Servers. After two hours pass, login to your Zoho Mail Control Panel and click Verify CNAME Record. Once your domain is verified, you can start adding users and creating mail accounts.

Google Domains - Add MX Records to receive emails

If your domain is hosted with Google Domains, follow the below steps to add MX Records in your Google Domains DNS for email delivery.

  1. Go to your Google Domains page
    • If you are logged in to your Google Account, proceed to the next step. If not, log in to your Google Account by clicking Sign In.
  2. If you manage only one domain in your Google Domains account, you will be directly taken to that domain's page. In case you manage multiple domains, click Manage next to the domain you would like to add a CNAME record to.
  3. Using the left panel, navigate to DNS.
  4. In the DNS section, navigate to Resource records and click Custom records.
  5. If you haven't added any records to your domain, you can proceed with the next step. If you have DNS records added to your domain, click Manage custom records and click Create new record.
  6. In the Host name field, enter the @.
  7. Select the Type as MX from the drop-down list.
  8. Enter the TTL as 3600 (1 hour).
  9. In the Data field, enter the MX record—10 mx.zoho.com—along with its Priority.
  10. Once done, click Save.

Similarly, add all three MX records.

Host nameTypeTTLDataPriority
@MX3600 (1 hour)mx.zoho.com10
@MX3600 (1 hour)mx2.zoho.com20
@MX3600 (1 hour)mx3.zoho.com50

Note:

MX records change from one DC to another. To make sure you have the right MX records for your domain, we recommend you get that information from Zoho Mail Admin Console.

You have now added the MX Records successfully. You may have to wait for at least 6 to 24 hours for the changes to take effect in the DNS Servers. Once the MX reflects in the DNS servers, go to the Admin Console and click Verify MX Records. But, you will start receiving emails at your Zoho Account as soon as the MX gets reflected. 

You can also check if the correct MX details are reflected in Zoho's MX record checking tool.

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