Update DNS information - GoDaddy DNS Manager

Add CNAME for verification - GoDaddy

If the DNS Manager for your domain is hosted with GoDaddy, follow the steps below to add a CNAME and verify the domain.

  1. Login to your GoDaddy DNS Manager. Select the My Account menu and choose Domains.
  2. Expand Domains and click the Manage DNS button for the domain you want to verify.
  3. The DNS Manager page will open with information about existing DNS records. 
  4. Scroll down to the Records section and click the Add button to add a DNS record
  5. Select CNAME from the Type drop-down menu.
  6. In the Host field, enter the unique zbcode (zb*******) generated for your domain in Zoho Mail. 
  7. In the Points to field, enter zmverify.zoho.com
  8. Click Save.
  9. Now come back to mailadmin.zoho.com page and click 'Verify by CNAME'.
  10. If the DNS information is correctly propagated, the domain will be verified. You can proceed with the next steps to create user accounts. 

Note:

You have now added the CNAME successfully. The update usually takes effect in a few minutes. After some time, click the Verify by CNAME button in the Zoho Mail setup wizard to verify the domain and proceed further.

Configure MX Records for Email Delivery - GoDaddy

If your domain's DNS Manager is hosted with Go Daddy, follow the below steps to add MX records for your Domain for email delivery. 

  1. Login to your GoDaddy DNS Manager. Select the My Account menu and choose Domains.
  2. Expand Domains and click the Manage DNS button for the domain you want to verify.
  3. The DNS Manager page will open with information regarding the existing DNS records. 
  4. Scroll down to the Records section and click the Add button to add a DNS record.
  5. Select MX from the Type drop-down menu.
  6. In the Host field, enter @ to denote the default domain for email delivery.
  7. In the Points to field, enter mx.zoho.com.
  8. In Priority field, select 10
  9. Click Save 
  10. Click Add again to add another MX record with value mx2.zoho.com under Points to and set Priority to 20.
  11. Repeat the steps to add the third MX record with value mx3.zoho.com and Priority set to 50

The MX values given above are based on the generic configuration information. For more specific configuration particular for your domain refer this section in the Admin Control Panel.

You have successfully added MX records for your GoDaddy hosted domain. You can check the MX records with the third party tool www.mxtoolbox.com.

Important Points:

  • Ensure that you have deleted all the MX records related to your previous email provider. Any other existing MX record will conflict with Zoho Mail, affect email delivery and result in permanent loss of emails delivered. 
  • The MX records that should be returned when you check in www.mxtoolbox.com should be 
    • mx.zoho.com
    • mx2.zoho.com 

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