Melbourne IT - CNAME and MX records confirguration

DNS Record Configuration for Melbourne IT

Zoho Mail provides multiple options to verify your domain ownership and configure email delivery in Melbourne IT.

Melbourne IT - Add TXT Record for verification

If your domain is hosted with Melbourne IT, follow the forthcoming steps to configure TXT Records for your Zoho Mail.

  1. Login to your Melbourne IT console
  2. Go to the Manage Domains page. All the domains you own will be listed.
  3. Navigate to the domain you want to add TXT Records, and then click Edit DNS.
  4. Then, click Zone Manager.
  5. Click Add a zone record and select TXT from the drop-down.
  6. Enter the details for your TXT record. 
    • In the Host field, enter 
    • In the TXT Value field, enter the TXT value generated in the Zoho Mail Admin Console.
  7. Click Add Record.
  8. Now come back to mailadmin.zoho.com page and click 'Verify by TXT'.
  9. If the DNS information is correctly propagated, the domain will be verified. You can proceed with the next steps to create user accounts. 

Melbourne IT - Add CNAME Record for verification

If your domain is hosted with Melbourne IT, follow the forthcoming steps to configure CNAME Records for your Zoho Mail.

  1. Login to your Melbourne IT console
  2. Go to the Manage Domains page. All the domains you own will be listed.
  3. Navigate to the domain you want to add CNAME Records, and then click Edit DNS.
  4. Then, click Zone Manager.
  5. Click Add a zone record and select CNAME from the drop-down.
  6. Specify the Name as the code generated in your Zoho's domain verification page (Example: zb12345678).
  7. Specify Host as the value from the CNAME Value/ Points To/ Destination field of your Zoho Mail Admin Console.
  8. Once done, click Add Record.
  9. https://mail.zoho.com/autodiscover/autodiscover.xml?msyncOnly=true&export=true

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, login to your Zoho Mail Control Panel and click Verify. Once your domain is verified, you can start adding users and creating mail accounts.

Melbourne IT - Add MX Records for verification

If your domain is hosted with Melbourne IT, follow the forthcoming steps to configure MX Records for your Zoho Mail.

  1. Login to your Melbourne IT console
  2. Go to the Manage Domains page. All the domains you own will be listed.
  3. Navigate to the domain you want to add MX Records, and then click Edit DNS.
  4. Then, click Zone Manager.
  5. Click Add a zone record and select MX from the drop-down.
  6. You will have to add three different MX Records. For the first record, set Preference to 10Name to @, and Exchange to mx.zoho.com.
  7. After setting TTL, click Add Record.
  8. Select the MX Record option again, Name to @, enter 20  as the Preference and mx2.zoho.com and click Add Record.
  9. Select the MX Record option again, Name to @, enter 50 as the Preference and mx3.zoho.com and click Add Record.

Important Points:

  • Ensure that you have deleted all the MX records related to your previous email provider. Any other existing MX record will conflict with Zoho Mail, affect email delivery, and result in permanent loss of emails delivered. 
  • The MX records that should be returned when you check in the MX Lookup tool should be 
    • mx.zoho.com
    • mx2.zoho.com 
    • mx3.zoho.com
    • mail.zoho.com

You have now added the MX Records successfully. You may have to wait for at least 6 to 24 hours for the changes to take effect in the DNS Servers. You can also check if the MX records have been updated, using Zoho's DNS MX Lookup tool. After an hour or two, you will start receiving emails at your Zoho Account. 

Share this post : FacebookTwitter

Still can't find what you're looking for?

Write to us: support@zohomail.com