Zoho Mail Control Panel - Help

Add CNAME Records for Verification - Squarespace

If your domain is hosted with Squarespace, follow the below steps to add a CNAME and verify your domain.

  1. Login to your DNS Manager account at Squarespace.
  2. Click Settings and then choose Domains from the top links.
  3. Select the respective domain from the listing, and choose Advanced Settings.
  4. Scroll down to Custom Records and choose CNAME from the drop-down menu.
  5. In the Host field, enter the zb******** code generated in Zoho.
  6. In the Data field, enter zmverify.zoho.com.
  7. Click the Add button to add this CNAME record.
  8. Click Save on the top of the page.

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail control panel and click Verify CNAME. Once your domain is verified, you can start adding users and creating email accounts.

Update MX Records to receive emails - Squarespace

If you have your DNS hosted in Squarespace, follow the below instructions to change the MX Records of your domain to receive emails.

  1. Login to your DNS Manager account at Squarespace.
  2. Click Settings and then choose Domains from the top links.
  3. Select the respective domain from the listing, and choose Advanced Settings.
  4. Locate the Add Presets drop-down menu, and choose Zoho Mail from the listing.
  5. Zoho's MX records will get populated in the respective fields.

    The MX values given above are based on the generic configuration information. For more specific configuration particular for your domain refer this section in the Admin Control Panel.

You have now added the MX records for your domain. You can check the MX records of your domain from the third party tool, www.mxtoolbox.com to check if the results reflect the correct MX details.

Note:

Squarespace provides these presets for a general configuration. For MX configurations specific to your domain, click here.

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