Zoho Mail Control Panel - Help

ENOM DNS - Add CNAME Records for Verification

If your domain's DNS is hosted with ENOM follow the below steps to add CNAME and verify the domain. The CNAME records will be effective only if the Name Servers & DNS Servers are hosted with ENOM.

  1. Log in to your account at www.enom.com.
  2. Select My Domains from the Domains dropdown.
  3. The Domain Overview page of your domain will be displayed.
  4. Select 'Host Records' from the Manage Domains dropdown in the right.
  5. Click New Row, to add a CNAME Record. 
  6. Under Host Name, specify the code zb******** generated in the Zoho Control Panel.
  7. Select the Record Type as CNAME from the drop down box.
  8. Specify zmverify.zoho.com in the Address field.
  9. Click Save to update the CNAME changes.

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail Control Panel and click Verify. Once your domain is verified, you can start adding users and creating mail accounts.

Update MX Records to receive emails: ENOM DNS

If your DNS Manager is Enom, please follow the below steps to add MX entries for your domain.

  1. Log in to your account at www.enom.com.
  2. Select 'My Domains' from the Domains drop down menu.
  3. The Domain Overview page of your domain will be displayed. 
  4. Select 'Email Settings' from the Manage Domains dropdown in the right.  
  5. Select 'User (MX)' option from the 'Service Selection' drop down to provide custom entries for your domain
  6. In the Host Name field, specify '@' (If there is a default record with @, continue in the same record).
  7. In the Address field, specify 'mx.zoho.com' .
  8. In the Pref field, specify '10' .
  9. Add another record following the same process.

  10. The values will be Pref 20, Address mx2.zoho.com. 

    The MX values in the above table are based on the generic configuration information. For more specific configuration particular for your domain refer this section in the Admin Control Panel.

    Note:

    The dot(.) at the end of the MX record is optional. This depends on your DNS provider. We recommend you to go through your DNS providers support documentation for the exact method to add the MX entries.

  11. Ensure that you have checked the newly selected records.
  12. Click ‘Save’ to cofirm the changes

You have now added the MX Records for your domain in Enom domain control panel. You can check the MX records from the third party tool www.mxtoolbox.com, by providing your domain name. 

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