Zoho Mail Control Panel - Help

Wordpress DNS - Add CNAME Records for Verification

If your DNS Manager is with Wordpress, follow the steps below to add CNAME in Wordpress for verification.

  1. Login to your Wordpress domain manager account.
  2. Select Store from the Left Panel, and locate My Domains and select the domain which you want to edit. 
  3. Locate Edit DNS for the domain and select it.
  4. Locate Add New DNS Record option in the bottom and select it. 
  5. Select CNAME from the drop down. 
  6. In the Hostname text box, provide zb*******.yourdomain.com (replace zb**** with the zbcode you have and yourdomain.com with your domain name).
  7. In the alias of field, specify zmverify.zoho.com
     
  8. Click Add to save the CNAME record.

Update MX Records to receive emails - Wordpress DNS

If your DNS Manager is with Wordpress, follow the steps below to add CNAME in Wordpress for verification.

  1. Login to your Wordpress domain manager account.
  2. Select Store from the Left Panel, and locate My Domains and select the domain which you want to edit. 
  3. Locate Edit DNS for the domain and select it.
  4. Locate Add New DNS Record option in the bottom and select it. 
  5. Select MX from the drop down. 
  6. In the Hostname text box, provide yourdomain.com (replace yourdomain.com with your domain name).
  7. In the handled by, provide mx.zoho.com, and provide the priority number as 10. Click Add
  8. Repeat the steps with the values mx2.zoho.com and priority 20. 
     

    The MX values given above are based on the generic configuration information. For more specific configuration particular for your domain refer this section in the Admin Control Panel.

    Note:

    The dot(.) at the end of the MX record is optional. This depends on your DNS provider. We recommend you to go through your DNS providers support documentation for the exact method to add the MX entries.

  9. Click Add  to save both the MX records. 

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