Cloudfare DNS

DNS Record Configuration for Cloudflare DNS

Zoho Mail provides multiple options to verify your domain ownership and configure email delivery in Cloudflare DNS.

Cloudflare DNS - Add TXT Records for Verification

If your DNS Manager is with Cloudflare, follow the steps below to add TXT in Cloudflare for verification.

  1. Login to your Cloudflare account using the credentials which you used to purchase your domain.
  2. Select the domain for which you want to add a TXT record and click DNS.
  3. Scroll to DNS Management and click Add Record.
  4. From the Type list, select TXT.
  5. Enter the details for your TXT record. 
    • In the Host field, enter 
    • In the TXT Value field, enter the TXT value generated in the Zoho Mail Admin Console
  6. Click Save.
  7. Now come back to mailadmin.zoho.com page and click 'Verify by TXT'.
  8. If the DNS information is correctly propagated, the domain will be verified. You can proceed with the next steps to create user accounts. 

Cloudflare DNS - Add CNAME Records for Verification

If your DNS Manager is with Cloudflare, follow the steps below to add CNAME in Cloudflare for verification.

  1. Login to your Cloudflare account using the credentials which you used to purchase your domain.
  2. Select the domain for which you want to add a TXT record and click DNS.
  3. Scroll to DNS Management and click Add Record.
  4. From the Type list, select CNAME.
  5. Specify Name as the code generated in your Zoho's domain verification page (Example: zb12345678).
  6. Specify Target as the value from the CNAME Value/ Points To/ Destination field of your Zoho Mail Admin Console.
  7. Set Proxy Status to DNS only.
  8. Click Save.
  9. The relevant CNAME Records will automatically be applied to your domain.

Update MX Records to receive emails - Cloudflare DNS

If your DNS Manager is with Cloudflare, follow the steps below to configure MX Records to receive emails in Zoho Mail.

  1. Login to your Cloudflare account using the credentials which you used to purchase your domain.
  2. Select the domain for which you want to add a TXT record and click DNS.
  3. Scroll to DNS Management and delete any existing MX records.
  4. Click Add Record.
  5. From the Type list, select MX.
  6. Enter @ in the Name field.
  7. In the Mail Server field, enter mx.zoho.com.
  8. In Priority field, select 10
  9. Click Save 
  10. Click Add again to add another MX record with value mx2.zoho.com under Points to and set Priority to 20.
  11. Repeat the steps to add the third MX record with value mx3.zoho.com and Priority set to 50

The MX values given above are based on the generic configuration information. For a more specific configuration particular for your domain refer to this section in the Admin Control Panel.

You have successfully added MX records for your GoDaddy hosted domain. You can check the MX records with Zoho's DNS MX Lookup tool.

Important Points:

  • Ensure that you have deleted all the MX records related to your previous email provider. Any other existing MX record will conflict with Zoho Mail, affect email delivery, and result in permanent loss of emails delivered. 
  • The MX records that should be returned when you check in the MX Lookup tool should be 
    • mx.zoho.com
    • mx2.zoho.com 
    • mx3.zoho.com

You have now added the MX Records successfully. You may have to wait for at least 6 to 24 hours for the changes to take effect in the DNS Servers. You can also check if the MX records have been updated, using Zoho's DNS MX Lookup tool. After an hour or two, you will start receiving emails at your Zoho Account. 

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