Domain Mapping feature allows you and your users to access Zoho Subscriptions admin console and your customers their client portal and hosted page from a domain of your choice. For example, if your company name is Zylker and your website is https
Your customers can then access their customer portal at https
Mapping Your Domain
In Zoho Subscriptions,
- Click on the Gear icon and navigate to More Settings > Preferences > Branding > Custom Domain.
- In the Domain Mapping page, provide your domain URL. For example, provide https
- Next, create a CNAME entry and map the CNAME entry in your domain’s admin portal.
- Finally, after mapping your sub-domain, we will install a group SSL certificate from our end. The process usually takes up to 3-5 business days.
- Click Save.
Note: Creating a CNAME and mapping it varies for different service providers. So, in case of any doubts regarding this, kindly contact your domain provider.
Invalid Domain Mapping
Ensure that you provide a valid domain address in Zoho Subscriptions. Else, you and your customers will be redirected to an invalid domain throwing a 404 error saying “This Web Page is Not Available”.
Once you map your domain with Subscriptions, you may encounter an SSL error screen. This is because, the process usually takes 3-5 business days. So please try after that. If you still face the error, contact us at email@example.com
Note: SSL certificates from third-party vendors cannot be installed in Zoho Subscriptions.