Manage conversations across multiple channels
Help your customers on their preferred channels, all from one unified platform.
Learn moreLooking for a personalized demo of Zoho Desk? Schedule now
Supercharge your team with contextual AI
Make your great support team even better with thoughtfully built AI.
Learn moreCartika uses Zia in Zoho Desk for intelligent support.
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Offer quick help for the DIY customer
Enable customers to find quick answers by themselves, wherever they are.
See how 5paisa delivers embedded mobile-first service.
Learn moreSee how 5paisa delivers embedded mobile-first service.
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Empower every agent to delight every customer
Here's everything your agents need to collaborate, communicate, and secure those customer relationships.
Automate all your repetitive activities
Manage processes and automate repetitive activities to save time and effort.
Jill Kelley
Customer Service Manager.
"Zoho Desk has made the biggest impact on the customer service department that we've ever had. It has cut our customer service (response) time almost in half."
Jill Kelley,
Customer Service Manager
Integrate customer service with the rest of your company
Get more out of Zoho Desk by connecting it with all the other software your team uses.
Learn how to create better customer experiences using Zoho Desk through informative webinars. Register Now
Know what's working and what isn't
Get actionable insights into your team's performance through reports and dashboards.
Set up Desk to fit your team perfectly
Customize not just how your help desk looks and feels, but also how it behaves.
Offer help securely
Protect your customers' data while giving your team the information they need.