Add-ons and Integrations

Zoho Desk offers a number of add-ons and integrations to help you expand the capabilities of your help desk. You can set up telephony, hook your help desk up with SMS alerts, keep your contacts up to date, and more, with these integrations.

Zoho Apps

  • Integrate your Zoho Desk and Zoho CRM accounts, for seamless coordination between sales and customer service teams. Read More

  • Add bugs for support tickets from within Zoho Desk, by integrating with Zoho BugTracker. Read More

  • Write scripts in Zoho Creator to obtain records from and update records in Zoho Desk. Read More

  • Instantly convert chat conversations with visitors from Zoho SalesIQ into tickets in Zoho Desk. Read More

  • Add form entries in Zoho Forms as tickets in Zoho Desk. Read More

Telephony Partners

  • Integrate with Twilio and put an entire call center inside your help desk. Read More

  • Integrate with RingCentral for seamless customer service through telephony. Read More

Other Apps

  • Collaborate, communicate and share information directly from Zoho Desk by integrating with GSuite. Read More

  • Zoho Desk enables you to notify your customers and support representatives using text messages (SMS). Read More

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