Customer voices · Verified across four platforms

Reviews from the people who build with us

Operations leads, IT teams, founders, and CIOs share what shipping with Zoho Creator actually feels like, across every review platform that matters.

4.3/5 average
Composite of 4 platforms

Verified reviews across Capterra, G2, TrustRadius, and Gartner Peer Insights.

Last updated· April 27, 2026 · Synced from Capterra, G2, TrustRadius, and Gartner Peer Insights

Customer reach

  • 6M+Users
  • 30K+Businesses
  • 7M+Apps
Awards & Recognitions

Recognised by the people who count them

  • Capterra

    Front Runners

    Application Development

  • Capterra

    Shortlist

    Application Development

  • Capterra

    Front Runners

    Business Process Management

  • Capterra

    Shortlist

    Business Process Management

What customers are saying

Real teams. Real apps. Real results.

  • 5/5
    Capterra

    A great choice for low effort app development

    Ben W.Project Analyst
  • 5/5
    Capterra

    Zoho creator is giving us those custom apps without the dev bill.

    Carla DFinance and Operations Manager
  • 5/5
    Gartner peer insights

    Low Code Platform Enhances Workflow Automation and Data Management Efficiency

    SurveyorConstruction
  • 4.5/5
    G2

    Using Zoho Creator for an International Moving Company

    David LEvent Coordinator
  • 10/10
    Trustradius

    ZOHO Creator - Best decision ever!

    Keith MarleyDeputy Principal
  • 4/5
    Gartner peer insights

    Zoho Creator Streamlines Workflow Automation Through Low-Code Environment Features

    Devops EngineerMedia
  • 5/5
    Capterra

    A white page (Zoho Creator ) to create a dream organizational working setup.(Efficiency, Productivity, Collaboration &Employee Morale)

    Shaharia POperations Manager
  • 5/5
    Capterra

    Non-Coder’s Friend for Building Apps

    Prasad BWeb Developer
  • 5/5
    Capterra

    Build your apps and workflows easily

    Zyad WTechnical IT Support
  • 5/5
    Capterra

    Zoho Creator For Workflow Management

    Omid AProduct Engineer
  • 5/5
    Capterra

    Customization and management done easy with Zoho Creator

    Nilesh SAudio Editor
  • 4.5/5
    G2

    From ideas to apps in hours – Zoho Creator makes innovation effortless

    Alok SInside Sales Associate
  • 5/5
    G2

    All in One solution for Mid-Sized Companies

    İbrahim Mert CProject Specialist
  • 4.5/5
    G2

    Zoho Creator application for invoice management

    Pranav SHead of Business Operations
  • 5/5
    G2

    Zoho Creator - The IT guy's favorite framework

    Felix OSenior Business Systems Analyst
  • 5/5
    G2

    Amazing capabilities - created a solution I couldn't find elsewhere!

    Jeff ASpecial Orders Manager
  • 5/5
    G2

    The #1 DIY application builder! Easy to use, enables anyone to create custom business applications

    Davide VFounder And Owner
  • 4.5/5
    G2

    Zoho Creator is very fast and useful for process engineering.

    Sophia N
  • 5/5
    G2

    Creating Business Applications is Now my Passion

    Kennedy MDigital Marketing Specialist
  • 10/10
    Trustradius

    Automate that Workflow in the Cloud with Zoho Creator

    John M. WhitneyManager - Research and Development, Rubber Technology
  • 9/10
    Trustradius

    Good low code tool for internal applications

    Hemant JoshiVice President Of Product Management
  • 10/10
    Trustradius

    Creator- The business creator

    Girija RamachandranManaging Director
  • 10/10
    Trustradius

    A Low Code Champ!

    Gaurav KakkarSystem Process Manager
  • 10/10
    Trustradius

    Great product for business of any size

    Farren MareCIO
  • 4/5
    Gartner peer insights

    A versatile low-code engine for Rapid Internal Tooling and Seamless Data Integration

    Resident EngineerIT Services
  • 4/5
    Gartner peer insights

    Zoho Creator Enables Custom App Building With Minimal Coding Experience Required

    CIO - Director of Administrative SystemsOperations
  • 5/5
    Gartner peer insights

    Intuitive Workflow Building On Zoho Creator Offset By Disjointed GUI Interactions

    Head of Project Management OfficeIT Services
  • 4/5
    Gartner peer insights

    Drag And Drop Features Simplify Custom App Creation Without Heavy Coding Needed

    CIOIT Services
Honest feedback · Where we have room to grow

We publish the critical reviews too

Five-star pages are easy. Useful pages are honest. Below are the lower-rated reviews from our four sources, paired with what the Creator team is doing about each one: shipped, scheduled, or still tracking.

  • On the GUI3/5
    “Enjoyable to use and productive but lacking in theming functions and scalability questionable”
    Daniel FCEO
    Our response

    Shipped — refreshed builder canvas in v8.4.

  • On enterprise complexity3/5
    “Easy Editor Supports Common Automations But Customization and Costs Are Limited”
    Anonymous user Director
    Our response

    Tracking — multi-region cluster GA in Q3 2026.

  • On the learning curve3/5
    “Support speed reduces by time, they are not as efficient as they were when I subscribed”
    Bashar G
    Our response

    Shipped — AI Copilot now writes Deluge from plain English.

Customers · By industry

Six industries. One platform behind the scenes.

See all customer stories
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Frequently Asked Questions

All ratings on this page are sourced directly from verified reviews on G2, Capterra, TrustRadius, and Gartner Peer Insights. We don't modify or curate the scores in any way. What you see is exactly what real users have rated.

We review and update this page periodically to reflect the latest ratings and user feedback. The scores and review counts you see here were last verified in early 2026.

Each platform tends to attract a different type of user. Gartner skews toward enterprise buyers, Capterra toward SMBs, and G2 toward developers and product teams. On top of that, rating scales differ too since TrustRadius uses a 10-point scale while others use 5. The variation is completely normal and actually gives you a fuller picture of who uses Zoho Creator and what they think of it.

Not at all. Zoho Creator is designed for both technical and non-technical users. You can build fully functional apps using the drag-and-drop interface without writing any code. If you want to go further, Zoho has its own scripting language called Deluge, which most users describe as straightforward to learn even without a programming background.

The areas that come up most often are the learning curve for advanced features, some restrictions around UI customisation for reports and forms, and support response times. Zoho Creator does keep a close eye on feedback across these platforms and has been making improvements to its documentation and onboarding experience over time.

Yes, though it helps to go in with the right expectations. Zoho Creator works well for enterprises looking to build internal tools, automate workflows, and digitise processes without a heavy IT investment. The Enterprise and Flex plans offer more headroom with additional data sources, AI models, and dedicated account support. That said, a few reviewers on Gartner have noted it can feel limiting for very niche integration requirements, so running a trial on your specific use case is always a good idea.

Zoho Creator is generally seen as more affordable and easier to get started with, particularly for small and mid-sized teams. Platforms like Power Apps or Appian tend to have an edge when it comes to deep enterprise customisation or tight integration within the Microsoft or Salesforce ecosystems. For teams already using other Zoho products, Creator has a natural advantage since everything connects without much extra setup.