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Reimburse faster via ACH and

make your employees' day

Don't make your employees wait for their reimbursements to be processed. Zoho Expense's ACH reimbursement feature, powered by CSG Forte, now lets you reimburse your employees right from our interface, quickly and cleanly. And it comes at no additional cost whatsoever. Get ready for some happy smiles at your workplace!


What are the perks?

Save precious time

It generally takes two weeks for an expense report to be reimbursed. Using Zoho Expense's ACH reimbursement feature, you can now bring that down to 3-5 business days.

Reimburse the next day

If you feel 3-5 business days is still too long, you can opt for next-day reimbursement. Write to support@zohoexpense.com and we'll take it from there.

Track reimbursement status

Once a reimbursement is initiated, the employee can track its status at all times, from processing all the way until it's cleared.

Get notified about failed reimbursements

If a reimbursement fails for any reason, you and the submitting employee will be informed about it via an in-app notification, so that you can quickly figure out what went wrong.

So, how do I do it?


Set up merchant and withdrawal accounts

The first step is to set up your merchant account and withdrawal account (the one from which reimbursement money goes out). Enter your account details and submit them to CSG Forte, the online payment gateway that facilitates the money transfer process.


Add the deposit account for employees

Once the merchant account is verified and set up, you can create deposit accounts (the account into which the reimbursement money goes) for each of your employees.


Choose reimbursement option as ACH

After you've finished the account setup procedure, open the expense report and choose ACH as your reimbursement option. It is as simple as that.

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Puma has been using Zoho Expense in Oceania for over 3 years and our users have found the web interface and the phone apps to be feature rich and always improving.The look and feel is modern and pleasing to the eye. Puma has recently expanded the usage of Zoho Expense to multiple new regions around the globe, and throughout, the Zoho team has been extremely supportive to the unique requirements of each region and helped to make the onboarding experience painless.

Mark Hawkins

Director, Operations PUMA SEA

We started using Zoho Expense across our whole IFFCO group for Travel and Expense Management as one of the key aspects to keep control on spends. It was a challenge to manage employee spend and expense reporting across our multiple office locations with disparate solutions. We found Zoho Expense as a very powerful and flexible tool which allows us to accommodate many different expense policies and compliances in respect to many different countries' regulations.

Jaroslaw Pietraszko

Director ERP & Digital Transformation, IFFCO Group

The Zoho Expense team has provided us with the best features—especially the receipt auto-scan, which eases our expense reporting journey with its mobile functionality. Our employees use Zoho Expense and its features extensively, particularly the mobile app. Above all, with the Zoho Analytics integration, we always get the insights we need with multiple dashboards to analyze our business spend. We’re one of those happy customers who are looking forward to seeing many new features and integrations within the application.

Amit Rai

CHRO, Tata Play Fiber

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