Is there an expiry period for the invitation link?

Yes, the invitation link will expire in 15 days. After the expiry, the link becomes inaccessible. However, a new link can be generated to invite the user again.

To re-invite users:

  1. Switch to Admin View.
  2. Click the Gear icon at the top right corner of the page.
  3. Go to Users under Users and Control.
  4. Click the More icon at the right corner of the user that you want to re-invite.
  5. Select Invite Again. An invite will be sent to the user again.

Note: If your employees can’t find the invite in their inbox, you can ask them to search for the invite email in the Spam folder.

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