Admin Implementation

    Checklist

    • Enable visitor tracking and live chat on your website
    • Customize the chat widget and window according to your brand's style
    • Set-up your company profile and business hours
    • Invite operators (colleagues) to assist visitors
    • Add departments to categorize brands and operators
    • Schedule and share visitor/contact list to the sales teams for follow-ups
    • Configure global settings and emails
    • Deploy Zobots (chatbots) to assist users 24/7
    • Score your visitors' activities on the site
    • Automate visitor engagement on the website using triggers
    • Automate routing visitors and chats to specific operators
    • Add self-help articles for users in the live chat window
    • Enhance SalesIQ by integrating it with various Zoho Apps and other third-party apps
    • Assist your app users by adding Mobilisten to your mobile application
    • Use visitor, operator, and website reports for analysis