Match your chat box to your brand
Mobilisten isn't just a generic chat platform plastered on your app. You get to decide how your chat box looks. A few quick tweaks is all it takes to make your live chat window blend right in with your mobile app.
Your mobile app's ideal live chat partner
Connect with customers at every step of their journey. Give them the best in-app live chat experience with Mobilisten, our mobile SDK available for iOS, Android, and apps built using React Native
Real-time messaging
Give your mobile app a human touch with real-time chat. Mobilisten enables customers to reach you from any screen on your app, get their questions answered, and make better purchase decisions.
All the data you need for faster solutions
Mobilisten gives you a comprehensive view of a user's basic information, including device details and settings, so you can assess their issues better and solve them quickly. Users can also share screenshots so you don't miss the finer details.
Instant response using bots
Don't let your resource crunch affect your visitors. Create your own AI-powered chat bots with Zobot—our enterprise-ready bot builder—so users can get quick answers or help booking flights, tracking orders, or fixing appointments.
Automated push notifications
Customer engagement doesn't have to be a full-time job. Stay connected with offline users by automatically sending contextual and personalized campaigns as push notifications. You can also add in-app messages to nurture regular users.
Customer access to complete chat history
Ever helped a customer through an installation process, only to receive another message asking you to repeat a step or two? Not anymore. With Mobilisten, your customers now have their entire conversation history in the palm of their hands.
User action based chat triggers
Major reasons for cart abandonment include the complexity of the process, lack of a certain payment option, technical issues, or simply because the cost is too high. Proactively reach out to these uncertain prospects by setting customized chat triggers so you never lose a deal.
Facilitate self-service
Add answers to FAQs as articles that users can access right from the in-app chat so your team has more time to address bigger and unique concerns. Once updated in the web app or mobile, they're synced across platforms. When your articles don't suffice, easily direct the user to the right person based on the topic.
Speak your visitors' language
Got customers all over the globe? No problem. With real-time chat translation, Mobilisten lets you interact with visitors in 23 languages—even those with right-to-left scripts like Arabic and Hebrew. You can also add articles in multiple languages.
Integrated with your favourite apps
What good is customer data that's buried in your CRM or support tool? Mobilisten works with many third-party and Zoho apps you use every day, so your entire sales, support, and marketing tech stack can really "talk" to each other and work as one.
We've tamed the GDPR beast for you!
Having customers from the EU doesn't mean extra work anymore. With minimal effort, you can include an implicit tracking banner or an opt-out banner in your app, add chat consent when someone initiates a conversation with you, password protect any file, and mask any Personally Identifiable Information shared on your in-app chat.
