GST

• How do I enable GST in Zoho Books?
• I did not receive GSTIN. Can I use Zoho Books till I receive the GSTIN?
• What are the valid codes for states and union territories?
• What are the quantity codes for various Units?
• How do I apply SGST, CGST & IGST to my transactions?
• Where do I enter the GST information of my customers/vendors?
• Can I provide/restrict GST Filing access to my accountant or the users in my organisation?
• While importing my transactions/contacts into Zoho Books what are the recognised formats for GST related information?
• How do I display my vendor/customer’s GSTIN in their transaction?
• How do I display my vendor or customer’s PAN in their transaction?
• How do I update the TDS rate in bulk for vendors?
• During the transition to GST system, how do I record the stock in hand and raw materials purchased with VAT or other taxes in Zoho Books?
• Can I create transactions dated before July 1st, 2017?
• How do I add additional cess to the existing taxes while creating an invoice for demerit or luxury goods?
• How do I add shipping charges to my Invoices under GST?
• How do I record the tax credit that I get for the reverse charge that I paid?
• How do I claim Input Tax Credit for the transaction fees charged by Razorpay?
• How do I apply Reverse Charge on transactions?
• When can I claim Input Tax Credit?
• What is QRMP Scheme?
• How do I record a payment in Zoho Books for the tax paid in the GST portal?
• How do I edit transactions that are included in a filed return?
• When will I not be able to claim ITC for bills and expenses?
• I am not able to edit a transaction as it states transactions have been filed. What should I do?
• I do sell items which have the same HSN. How will it reflect in the HSN summary?
• How do I export the HSN summary in Zoho Books?
• I have enabled approval for GST filing in Zoho Books. How do I disable it?
• I have not made any sale in the previous month. Do I still need to file my return?
• My vendor has issued a bill for which I can not claim ITC. How should I record this bill in Zoho Books?
• What is the purpose of the e-Commerce Operator field in invoices?
• While creating transactions in the tax column, I could see a type called Out of Scope. When do I need to select this tax?

GST Returns

• What are the GST returns that I can generate and file using Zoho Books?
• When should I file my GST returns?
• What is the difference between Nil Rated, Exempted, Zero Rated and Non-GST supplies?
• How do I enable API access?
• What should I enter in GSTN username field when I enable online filing in Zoho Books?
• Can I file IT returns through Zoho Books?
• Should I file the GST returns for the month of July, if I registered under GST only in the month of August?
• Can I offset my Reverse Charge liability with ITC?
• I’m using Zoho Books to push my transactions to the IRP portal, and I’m filing GST from Zoho Books. Since the e-invoiced transactions will get fetched to the GST portal, what will happen if I push the B2B transactions again to the GST portal from Zoho Books?
• Will the amendments made in the GST portal be reflected in Zoho Books?

GSTR-3B

• What is GSTR-3B?
• What are the prerequisites of the GSTR-3B?
• What are the dates associated with the GSTR-3B?
• What are the contents of the GSTR-3B report?
• Why should I create an expense for the challan amount in GSTR-3B? How do I do it?
• How do I claim the ITC in GSTR-3B for the bills that my vendor has not uploaded to the GST Portal?
• How do I file Nil GSTR-3B returns through SMS?
• How can I remove the negative values from GSTR-3B Summary?
• How do I offset my input and output tax account after filing GSTR 3B?
• What type of transactions are tracked under ITC Reversal / Reclaim account?

GSTR-1

• What is GSTR-1?
• How do I enter the invoice number range in the Documents Issued tab when I have different series of invoice numbers for goods and services?
• Why are B2CS invoices not pushed to the GSTN portal?
• What is HSN-wise Summary in GSTR - 1?
• I accidently pushed the wrong data to the GST portal. How do I reset the pushed data?
• I want to file my GSTR-1 return manually. How do I export the GSTR-1 details in the JSON format?

GSTR-2

• What are the transactions listed under the Matched tab under Reconciliation in GSTR-2?
• What are the transactions listed under the Partially Matched tab under Reconciliation in GSTR-2?
• What are the transactions listed under the Missing in GSTN tab under Reconciliation in GSTR-2?
• What are the transactions listed under the Missing in Zoho Books tab under Reconciliation in GSTR-2?
• How do I reconcile the transactions (Expenses, Bills, Debit Notes, Credit Notes etc.) with the GSTR-2A transactions?
• I have performed GSTR 2B reconciliation in Zoho Books. Will I be able to export it?
• I’m not able to reconcile GSTR 2B as it is greyed out. What should I do?
• There are certain bills that my vendor hasn’t filed. How should I proceed with those transactions while reconciling my GSTR 2B?
• What is the difference between GSTR 2 and GSTR 2B?

Form DRC-01B

• What is Form DRC-01B?
• When should I file Form DRC-01B?
• Who should file Form DRC-01B?
• I have not filed Form DRC-01B for a previous return. Can I file Form DRC-01B for the current return?
• How will I be notified if I have to submit a reply in Form DRC-01B Part B?
• Do I have to file Form DRC-01B on a monthly or quarterly basis?
• I’ve filed Form DRC-01B Part B. How long should I wait to file GSTR-1/IFF?
• How do I deselect the reason provided for payment difference after entering details in the reason selected?
• When entering the ARN for DRC-01B Part B or DRC-01B Part B I’m getting the error “Please provide valid ARN of DRC-03”. What should I do??

Form DRC-01C

• What is Form DRC-01C?
• When should I file Form DRC-01C?
• Who should file Form DRC-01C?
• How will I be notified if I have to submit a reply in Form DRC-01C Part B?
• What is the deadline for replying to a DRC-01C Part A notification?
• Do I have to file Form DRC-01C on a monthly or quarterly basis?
• I have not filed Form DRC-01C for a previous return. Can I file Form DRC-01C for the current return?
• I’ve filed Form DRC-01C Part B. How long should I wait to file GSTR-1/IFF?
• When entering the ARN for DRC-01B Part B or DRC-01B Part B I’m getting the error “Please provide valid ARN of DRC-03”. What should I do??
• How do I deselect the reason provided for payment difference after entering details in the reason selected?

GSTR Reports

• How do I download the Invoice Furnishing Facility (IFF) report in Zoho Books?
• How do I download the GSTR-1 return in Zoho Books?

Troubleshooting

• How can I unfile the GSTR-1 return that has been marked as filed accidently?
• Why am I unable to view the Mark as Filed option in the filing tab?
• Why am I not able to push transactions to the GST to portal in spite of enabling API access?
• I’m not able to save the GSTR 3B return in the GST portal. What should I do?
• Why am I unable to push certain transactions that are labelled as failed?
• How can I generate GSTR 9 in the portal for the previous fiscal year after I’ve generated it for the current year?
• Why am I unable to view all the sections of the table in the GST portal after I’ve pushed the GSTR 3B from Zoho Books?
• Can I modify the GSTR 3B related transactions after filing them in the portal?
• Why am I unable to mark the GSTR 3B as filed in Zoho Books?
• Why I am unable to upload the exported file from Zoho Books to the GST portal?
• Can I modify transactions after filing GSTR 1 or GSTR 2 in Zoho Books?
• Why am I unable to create an invoice with a combination of taxable and non-taxable items?
• I’m unable to push the data to the GST portal as the summary contains negative values. How can I push the data?
• Is it mandatory to answer all the questions in the GST portal before filing the GSTR 3B return from Zoho Books?
• Why is there a difference between the GSTR-3B summary in the GST Filing module and the GSTR 3B report in the Reports module?
• What should I do if there is an error while connecting to the GST portal when I push the GSTR 3B from Zoho Books?
• I’ve pushed the returns from Zoho Books to the GST portal. How long should I wait for the transactions to be uploaded to GST portal?
• I have been filing manually on the GST portal and wish to start filing from Zoho Books this month. How should I proceed?
• I have marked the GSTR 3B as filed but the automatic offset entries are not posted by Zoho Books automatically. What should I do?
• I have pushed my transactions to the GST portal from Zoho Books. How can I identify whether the push was successful or not?
• I have raised credit notes for my consumers, but the same is not visible in the ‘Details of Credit / Debit Notes and Refund Voucher’ section in the Summary of Outward Supplies Report. What could be the reason behind it?
• In the Summary of Outward Supplies report, I noticed sections such as “Details of Credit/Debit Notes and Refund Voucher” and “Details of Credit/Debit Notes and Refund Voucher (Unregistered)”. What is the difference between these sections?
• My push to GSTIN section shows 0 values. What could be the reason behind it?
• My user can not file the GST returns despite having the necessary permissions. What could I be missing?
• While performing GSTR 2B reconciliation, I’ve encountered that certain transactions are showing as Missing in Zoho Books. But these transactions are available in Zoho Books. What should I do?
• Why am I not able to apply tax to the credit note as it states that tax liability cannot be reduced according to Section 34(2) of the CGST Act?
• Why does the HSN summary not match the Sales By Item report?
• Why is the Inward supplies liable to reverse charge mentioned in 3.1 table of GSTR 3B not matching with Inward supplies liable to reverse charge in 4.1 table?