Voice of Customer
Zoho Assist has been recognized with the Gartner Peer Insights Customers’ Choice distinction for our seamless remote access experience.
Learn MoreZoho Assist for enterprises
Our industry-leading remote access solution is easily customizable, scalable, and reliable enough to support large and growing enterprises. Consult, customize, and onboard your users, with extensive solutions, enterprise features, and integrations that fulfill all your remote access requirements.
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850k+
Installations11M+
Remote SessionsM+
Global CustomersOutsourced IT & MSP support
Provide attended remote support and remotely access computers anywhere in the world with ease. With remote access software, you can manage remote computers efficiently and improve customer satisfaction.
Customer Support
Provide attended remote desktop support to any Windows, Mac, Linux, iOS, Android or Chromebook device. Establish remote PC access to troubleshoot faster and ensure customer satisfaction.
IT help Desks
Empower your IT help desk with remote desktop support software to resolve customers’ issues remotely. Speed up resolution time and deliver outstanding service.
Why use Zoho Assist?
- Enterprise-grade security: TLS 1.2 and AES 256-bit encryption
- Faster implementation and deployment
- Quick adoption and simple to use
- No prior downloads needed for on-demand remote sessions
- No installation needed for technicians to start remote sessions
- Technicians can log in to their accounts from any device to conduct remote sessions
- Privacy-focused
- Cross-platform support

Feature-rich for every scenario
On-demand remote support
Troubleshoot a remote computer through ad-hoc or on-demand remote sessions, with no prior installation. Invitees can also join a session through email invites.
Learn moreUnattended remote access
Set up unattended remote access for computers, both inside and outside LAN. Mass deployment options are also available. Assist supports both Windows and Mac.
Learn moreFile transfer
File transfer during a live session will help you send updates, patches, or any type of file to remote computers. Transfer is completely secure, with SSL 256-bit AES encryption.
Learn moreLive multi-monitor support
Simultaneously view and navigate any number of monitors connected to the remote computer during a remote support session. You can also arrange monitors in predefined configurations based on your preference.
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Reboot and reconnect
The remote assistance tool allows technicians to reboot any remote desktop with a single click and reconnect to the session without losing control.
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Rebranding and custom domains
Customize your Zoho Assist portal with your company logo, favicon, and email templates to match your company's branding guidelines. Customize your portal URL with custom domain mapping to carry your branding forward even further.
Device compatibility
Security at the heart of everything
As an organization, Zoho is committed to the security and privacy of our customers' data. This commitment is backed by a combination of comprehensive, enterprise-grade security features, as well as rigorous, recurring audits of our applications, infrastructure, and internal policies. This ensures your data is secure and your services are uninterrupted.
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