Here's why customers love Zoho Assist

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    Case Study
    Critical Insight

    "Zoho Assist makes it super simple for us to manage and troubleshoot devices remotely, increasing our productivity and efficiency across multiple locations."

    Steve CulwellIT Support Manager
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    Case Study
    Rose City Tech

    "Zoho Assist makes it super simple for us to manage and troubleshoot devices remotely, increasing our productivity and efficiency across multiple locations."

    Colin Fracasso-Boone
    Colin Fracasso-BooneCEO & Innovation Strategist
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    Testimonial
    greatship

    "Security is paramount when dealing with remote connections in the maritime industry, and Zoho Assist's stringent security measures give us peace of mind. We trust that our remote sessions are always secure, no matter where our ships are in the world. Moreover, Zoho Assist's unattended access feature has been the key highlight when urgent issues arise during odd hours; we can troubleshoot and resolve problems without the crew's approval even if they are busy with their tasks, which is an incredible advantage."

    Prema SalianHead of Cybersecurity, Infra & Emerging Technology, The Great Eastern Shipping Co. Ltd.
    Case Study
    oneplus

    "Zoho Assist can be operated remotely in real time, and it makes it easy to offer support services for customers without installing a client. It is a good assistant for sharing screens and remotely diagnosing problems."

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    Case Study
    Texas A&M University

    "Zoho Assist was a product we thought would be great for using during the pandemic. Since the pandemic, nothing has reverted to the way it was before. We now use remote assist tools daily to do system admin work."

    Joe A. RascheSystems Admin II - Department of Computing and Cyber Security
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    Case Study
    TresVista

    "Zoho Assist provides an easy and secure shortcut for our technicians to access remote devices, enabling them to provide efficient support without any hassle."

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    Case Study
    india-cements

    "With Assist, resolving internal queries and work management has become streamlined and simplified."

    Perathuselvam. SDeputy Manager (System Support),India Cements.
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    Case Study
    Star Health and Allied Insurance Co Ltd

    "Zoho Assist has a secure and easy-to-use interface, and is a remote support tool that has been a game changer for our organization. We highly recommend Zoho Assist to anyone looking for a secure and efficient remote support solution."

    Balamurugan EAGM-IT
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    Case Study
    tata

    "We were looking out for a remote support software with multi-device installation compatibility, and Zoho Assist provided us with seamless support at a reasonable price."

    Thiyagarajan GSenior Engineer, TATA ELXSI.
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    Case Study
    KIMSHEALTH

    "We chose Zoho Assist for its user-friendly interface and cost-effective pricing structure, and it exceeded our expectations. With Zoho Assist, we have improved efficiency, provided superior support to our employees, and optimized our IT budget. It's the ideal remote support tool for KIMSHEALTH."

    Suraj TSystem Administrator
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    Case Study
    cognent

    "As a cloud services provider, we normally provide client support by troubleshooting our hosted solutions. Zoho Assist allowed us to have access to multiple channels without much investment in time and other resources."

    Martín ParedesManaging Partner, Cognent.
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    Case Study
    Prestige Association Management Group

    "I found everything I was looking for in Zoho Assist—safe, secure, easy to use, and of course, low-cost. With the addition of Zoho Assist, I now work smarter and manage my time much better. There is no software that I would recommend more highly than Zoho Assist!"

    Scott Thompson Facilitation Manager
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    Testimonial

    "As a global telecommunications company, we frequently interact with customers that need technical assistance. Our customer support team has found Zoho Assist to be an incredibly useful tool. The software solution's user-friendly interface and reliable performance make it easy for us to connect with customers and resolve issues quickly. Zoho Assist's security measures give us peace of mind, because we know that customer data is handled securely. I highly recommend Zoho Assist to other businesses looking for an easy-to-use and secure remote desktop solution."

    Álvaro Marcos SilvaSpecialist Fixed Data Support
    Case Study
    Platformplus Wealth Management System (WMS)

    "Zoho Assist stands out with its simplicity of implementation and comprehensive set of controls, offering us greater flexibility and improved customization. The visual representation of PC activity across multiple screens enhances our troubleshooting and remote support capabilities, greatly impacting our day-to-day operations."

    Paul WibberleyInfrastructure Manager
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    Case Study
    blueocean

    "I would gladly recommend Zoho Assist. Remote access and file transfer saved me heaps of money with a POS client from whom I needed to access POS data each week. Using Zoho Assist's file transfer capability, I was able to transfer files in a jiffy."

    Glenn GoodmanFounder, Blue Ocean Web Hosting.
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    Testimonial

    "I would definitely recommend Zoho! Anyone looking for an IT solution that allows you to walk through problems and diagnose issues with client along with something that will not kill the budget, I would recommend Zoho Assist all day! "

    customers
    Jeff GaribayFounder, Quick to Impress
    Testimonial

    "I looked at quite a few solutions like Teamviewer, Bomgar and Google Remote Desktop... Eventually, I stumbled on Zoho Assist. Well, I suddenly felt the search is over. It was right there, just a click away. It had all the core features I was looking for and the biggest drive for me, just like any other SMB, was its simple pricing."

    customers
    Niall GowanlockCEO, Avalon Computers
    Case Study
    Rational Systems Private Limited

    "If you're searching for a long-term remote software solution, Zoho Assist is a secure, stable, and feature-rich option. Anything you want will be available in Assist, and if you want to integrate it with other applications, that is also doable."

    Sumit ThukralFounder, Director, and CEO
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    Reviews
    customers

    "Support remote customers quickly through web-based, on-demand remote support sessions. Setup and manage remote computers effortlessly with unattended remote access. Completely secure and reliable."

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    Case Study
    IT D2

    "Zoho Assist has transformed my remote support experience. The flexibility, cost-effectiveness, and extensive features made it a top choice for my business. "

    Bradley WrightOwner
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    Testimonial

    "Impressive. Zoho Assist works very well, is simple for non-techies to use, and has the features i like. The experience feels very professional, easy for the end user to set up a connection, it does both Mac and Windows smoothly, and it lets me manage the end users UAC pop-ups. They have a free version which, as I understand it, allows in their EULA for one technician even in a commercial situation. The paid version is very affordable - best price I have seen anywhere - and adds a few nice features like file transfer."

    customers
    Keith RichmondPower to change
    Case Study
    merit

    "Zoho Assist can be integrated with other applications via a single management console which is easy to use."

    Arun SundarManager IT infrastructure, Merit Group.
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    Reviews

    "Zoho Assist has been making some waves in the market as one of the most compelling remote access software that one can use. It is quickly becoming more and more popular both in terms of accessibility, and usability. As a matter of fact, people are now using it as an alternative to TeamViewer, which is no small thing. How good is the software? Let’s find out. To start with the good things, Zoho Assist comes in a number of options that you can go with as far as the pricing is concerned. The free version is available as well if you are not willing to go with the paid option. Other good things include a number of apps on different platforms and the ability to connect through them."

    Case Study
    John Bryce

    "We switched from TeamViewer to Zoho Assist, which has significantly enhanced our technician and customer remote support experience!"

    Omer ZbeidatCTO, John Bryce
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    Testimonial

    "The launching is quick and consistent, and it will maintain sessions despite putting my PC to sleep and re-waking, which is really convenient."

    Aaron CheatwoodACE Rescue Computer Solutions
    Testimonial

    "We were using a competitor's product which I always felt was overpriced. When they converted from monthly to annual billing and sent us the invoice, I decided it was time to take a step back and review our options. We demoed Zoho Assist and determined it had all the features we needed at 1/3 the price of our previous solution. No regrets, great product, and support."

    Greg EkbomVITEK Mortgage Group
    Testimonial

    "Easy connection, not require admin privileges in the users' PC, and works behind firewalls."

    customers
    Javier MolinaiSy TEk SAS
    Reviews
    customers

    "Zoho has a wide a range of online software applications, including their Online Office Suite, CRM, Accountancy, Project Management and Business intelligence, to mention just a few. One of their most popular is Zoho Assist, a web-based remote access tool that is built specifically for IT departments and technical outsourcing businesses."

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    Testimonial

    "I have tried a number of remote software applications but they were soooo expensive, or lacking in functionality such as dual monitor support. Zoho Assist has solved all these problems. It has worked trouble free over a wide range of customer internet connections including satellite which are very slow. Fantastic product - made my life much easier and now able to offer great support to my customers quickly and easily."

    RossRighton Software Solutions
    Testimonial

    "Unattended assist helps me work with the visually impaired and connect to my work computer while I am away from the office."

    customers
    Joe SteadmanVIP Hosting
    Testimonial

    "It has saved me time and traveling costs associated with my business. I have tried other software and being a small business the cost, made me look for a more affordable alternative."

    customers
    Lisa RoyGeek Girl Media
    Reviews
    customers

    "Zoho Assist offers an all-in-one solution for remote support including unattended desktop access and screen sharing. The company says its software provides a variety of features including Wake-on-LAN, File Transfer, Clipboard syncing, support for mobile devices and more. As far as integration, the software also support multiple platforms including Windows, Mac, Linux, iOS and Android. Zoho Assist has a free version available, but if you want more features, they have other plans that go up to $25 per user."

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    Testimonial

    "Being able to connect on reboot is exactly what I needed. We spent several more hours with another remote software trying to get it to work and with Zoho Assist I was able to troubleshoot and repair the issue in less time."

    customers
    Christina HarrisPenzai Solutions, LLC
    Testimonial

    "I manage over 200 devices in 14 offices and I found that it has everything a portable office could use. I am very to happy to have found them and would highly recommend them to anyone."

    customers
    Anthony Lombardoyourmatrix
    Testimonial

    "An excellent product with a really active development team, providing a blend of the core features I required from LogMeIn Central and Rescue in one product at a lower price."

    customers
    Niall GowanlockAvalon Computers
    Testimonial

    "Faster and even easier to use than logmein and better than google remote desktop. Zoho is as of now the fastest solution I´ve tried for remote assistance. 100% recommended."

    Daniel Cabezas
    Daniel Cabezas
    Testimonial

    "Overall this is an excellent product! It offers connections to up to 100 clients for the same price the competitor offers for just 2! Just the other day I was able to send an invite to a client that was having issues with a piece of software and in less than a couple of minutes I had a remote session on her computer. Very painLESS! Great Price. Awesome Features. Good Buy!"

    customers
    Erwin HunterNuCre8ion, Inc.
    Testimonial

    "This is a fabulous program. So easy to use. It includes everything I need: remote access (including access to the remote task manager), remote printing, and file transfer. Excellent tech support—chat is really chatting, not just waiting—who are very friendly and knowledgeable. All for a great price. This program can't be beat!"

    Monelle M. RichmondOne More Thing, Inc.
    Testimonial

    "My co-workers call it computer magic. That's how I feel about it too. Its taken our old outdated office into a new era of productivity."

    steve
    Steve ArantMecklenburg county, NC
    Testimonial

    "A good remote control software. Strong points are affordability, friendly and dedicated technical support and it delivers what it promises. Maybe other software like teamviewer have more bells and whistles, but zoho assist won´t let you down."

    francisco
    Francisco MugicaLoggin Consultores
    Testimonial

    "Customers always want a simple way to get connected to a remote session. I found it with Zoho Assist and it made my life much easier. "

    Ross GarnerCEO, Xinfo
    Reviews

    "Zoho Assist, your one-stop solution for remote support, screen sharing and remote access helps you access remote desktop of your customers or share your screen and manage unattended computers easily. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls."

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    Testimonial

    "It is simple for the end users and it doesn't break the bank. There is unattended access which is a must have feature. I also like that I can embed the code into my website and other media with ease."

    eric-maddox
    Eric M. MaddoxMaddoxtech
    Testimonial

    "Logmein doesn't have budget friendly pricing. Zoho does! After using the software with two clients, I love it. keep up the good work!"

    Jeff GaribayQuick To Impress Inc.
    Reviews
    business

    "Within its vast suite of business software and services, Zoho offers Zoho Assist – a remote PC access solution that is optimized for small and midsize businesses. Zoho Assist has software features available for both internal and external users. The software is ideal for internal employees to access office computers while working remotely, as well as IT departments to troubleshoot multiple computers. Externally, the software lets you offer hands-on technical support for your customers. The platform prioritizes safety, ensuring your customers' information stays private and secure. It's for these reasons and more that Zoho Assist is our choice for the best remote PC software for small businesses."

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    Reviews
    techmint

    "Zoho Assist is a free, fast, cross-platform remote support software that allows you to access and support Linux desktops or servers without remote connection protocols like RDP, VNC, or SSH. Remote connections can be established from your favorite browser or a desktop plugin, regardless of the remote computer’s network. With a whole host of features like remote file transfer, multi-monitor navigation, and clipboard sharing to aid MSPs, IT support technicians, and helpdesk technicians, debugging a Linux remote desktop is easy sailing with Zoho Assist. Zoho Assist is extremely secure with two-factor authentication, action log viewer, and antivirus compatability. SSL and 256-bit AES encryption ensures all session-related information is passed through an encrypted tunnel. A clutter-free user interface makes working easy for first-timers. You can customize email templates, and rebrand the Linux remote desktop application to use your company’s name, logo, favicon, and portal URL."

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    Testimonial

    "It has a very good remote control program. Both ad-hoc and unattended access methods are included. It's much cheaper than LogMeIn for very similar feature set. File transfer included as a basic feature."

    John RogersTelecom Care Limited
    Reviews

    "Zoho Assist is a remote access software built to work across Windows, Mac, and Linux platforms. With Zoho Assist, you can remotely access an Android or iOS device, and even initiate remote support sessions right from your mobile device. With applications for both mobile and desktop, a clean user interface, and a lightweight installation that should finish in seconds, starting a remote support session is easy with Zoho Assist."

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    Reviews
    software

    "Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe.  Key features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management, and many others. With multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist."

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    Reviews

    "Consumers look at remote access as a convenient way to share screens with one another or access their desktop PCs from the road. Remote access technology is getting faster, it's generally easy, and it's usually fairly cheap. But one thing it's not is secure."

    Reviews
    igeekblog

    "Zoho Assist is a versatile cloud-based remote desktop tool specifically designed to help you connect with and help customers from a distance. It’s the go-to solution for seamless, on-demand, web-based customer support sessions."

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