Get a detailed comparison of the different support services we offer under each plan and choose what suits you best.
Basic
Free
|
Classic
Free
|
Premium
20% of Licence fee
|
|
---|---|---|---|
SERVICES | |||
Knowledge Base | YES | YES | YES |
Community Forums | YES | YES | YES |
Email Support | 8 hours x 5 days | 8 hours x 5 days | 24 hours x 5 days |
Toll Free Support | NO | 8 hours x 5 days | 24 hours x 5 days |
Remote Assistance | NO | YES | YES |
Live Chat | NO | NO | 24 hours x 5 days |
Product Onboarding
?
Get acquainted with Zoho Expense and learn the best practices from our on-boarding specialist
|
NO | NO | 45 days |
Configuration Assistance
?
Get help in setting up and customizing Zoho Expense for your business needs
|
NO | NO | YES |
Max. Response Time | 24 Hours | 12 Hours | 6 Hours |
ELIGIBILITY | |||
Based on Edition | Free edition | All paid editions | All paid editions |
Based on Number of users | - | - | Min. 100 Users |
Based on Subscription period | - | Annual/Monthly | Annual |
"The best thing that I like about Zoho Expense is how it allows everyone to convert a paper receipt into a digital format by snapping it with their mobile's camera. Without Zoho Expense, we would probably be using another system with a less optimal balance between costs and features."
"Expense reporting has been so easy after we started using Zoho Expense. The efficiency of expense reporting and reimbursement has improved multifold."
"Not just for all business teams, Zoho has helped the accounting team as well. Expense related reports are all available at one place. A remarkable thing about the Zoho experience, is the constant support they give us, for every little query. Zoho has made life easier for us."