Is real-time feeds supported for all cards? Can I fetch all types of transactions in real-time?
You can fetch real-time feeds for various types of transactions from Visa and MasterCard. However, the following cards and transaction types are not supported:
Note:
- The transactions that were made before connecting and verifying the cards cannot be fetched.
- Currently, Real-Time Feeds is supported only for Visa and MasterCards issued in the US region for users using the US edition of Zoho Expense.
- Real-time feeds currently supports only Corporate Cards.
Unsupported Cards
- Government admnistered prepaid cards, including EBT cards
- Non-reloadable prepaid cards.
- Closed loop cards (store cards, gift cards, etc.)
- Visa’s Flexible Spending Account (FSA) and Health Savings Account card (HSA)
- Insurance prepaid cards
- Visa Buxx
Unsupported Transaction Types
- Transactions not processed through the Visa payment system or MasterCard payment system. Including fees charged by banks to cardholders that do not occur on Mastercard or Visa payment systems which includes charges incurred from transactions, such as international transaction fees levied by the bank.
- Purchases on debit cards that are authorized by PIN instead of a signature.
- Payments made through other payment methods such as a third-party payment app, where Visa and MasterCard card is chosen as a funding source without presenting the card directly to the merchant.
- Payments of existing card balances.
- Balance Transfers.
