Zoho expense logo FAQ
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Trips

Online Booking

  1. What is online booking in Zoho Expense?
  2. Can I make online bookings via the mobile app?
  3. Why am I not able to cancel or reschedule my flight booking?
  4. Who do I contact if I have an issue with my online booking?
  5. Will I be notified if my flight or hotel booking is canceled or rescheduled?
  6. Can I use my loyalty membership and manage loyalty membership while making a booking?
  7. Is there a limit on the number of flights or hotels I can add to a trip?
  8. How do I claim mileage reimbursements once online trips are enabled?
  9. Are there any booking limits or policies applicable?
  10. Do I need approval for online bookings?
  11. Do I need to create expense entries for the flights or hotels I book?
  12. Can I purchase baggage or select seats during checkout?
  13. Can I get a boarding pass through Zoho Expense?
  14. Is online check-in available through Zoho Expense?

Offline Booking

  1. How do I raise a travel request?
  2. Where do I upload my travel documents such as Visa or Passport?
  3. Can I create a trip now and submit it later?
  4. I have a particular hotel/flight in mind. How do I communicate that to the travel desk?
  5. Can I enter a budget for the trip?
  6. Can I attach a document to the trip request?
  7. Where can I see the booking options?
  8. Can I make changes to the trip once it’s submitted?
  9. Can I request an advance payment for the trip?
  10. How can I cancel my trip?
  11. How can I share my trip with the other users in the organization?