Set Chat Waiting Time
- In Settings -> Websites -> Website Name, choose Live chat widget.
- Then, navigate to Chat Window -> Configurations, and customize the default window according to your needs.
- A timer will be displayed in the chat window while the visitor is waiting to connect with the operator via chat.
- In Configurations tab, select a waiting time from the Set the Chat Waiting Time.
We recommend you to use less waiting time, the lesser the waiting time, the higher the satisfaction and business conversions.